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iain

United Kingdom

2 Reviews
7 Reads
2 Useful

2 reviews

Wahoo Fitness

Very Happy

I had a faulty Wahoo Element Roam v1. Customer service were a little slow to respond to emails so I phoned them. They were very helpful and even though the existing unit was over their two year warranty period they sent me a new Roam V3 with the chest strap accessory free of charge. Overall I would say that was way more than they needed to do. Very happy

2025-12-22
Strava

After using and paying for the app for…

After using and paying for the app for 8 years I’ve just found out I’ve been blocked by Strava for apparently abusive behaviour. I thought this was bizarre but would be easy to resolve with a call but then found out their customer service does not really exist. You just get generic Bott responses to emails or nothing at all. Genuinely infuriating.

2025-07-31Helpful 2