ADAdobe★★★★★
They often provide poor or very poor custoner service
They often provide poor or very poor support. Their IVR or automated phone answering system has not understood the word "yes" for some time so it makes their phone system frustrating to use.
Today, a man would not acknowledge there was a problem with Acrobat's app interface concerning a Search function when a message said, "No results found" but it did find some results so the message was false! I ended up spending approximately 20 minutes on the phone and the man thought the program was working as it was supposed to, I understood him to say. I eventually ended the conversation.
2026-07-28
SASafeway★★★★★
I was charged a bag fee when I should not have been again
I was charged a bag fee which should not have happened because I paid with a food benefits card. I called the number on the receipt because they have taken care of the problem before. I was told that because it is recurring, I need to go the the store though this time. I called the store and the man that answered said I need to come in to get it resolved basically. I said basically this a a lot of trouble. He said I could do it the next time I come in but then I have to remember to bring the receipt. I asked to speak to the manager and he said he was the manager but later I found he was the acting manager. I asked to speak to the manager again but he referred to himself as the manager basically which was false. (I knew the manager was a woman.) He finally said I could call tomorrow.
2026-04-23
