United Kingdom
I ordered my Secret Santa present on 10th December and paid for express delivery (double the price) for it to arrive 17 days later, without apology, and now they're refusing to refund the shipping fee. APPALLING SERVICE.
I ordered my Secret Santa present on 10th December and paid for express delivery (double the price) for it to arrive 17 days later, without apology. Awful service. Edit: I have also contacted them and asked for my money back, which they are refusing to do, despite it being past the 3-5 working days delivery that it said it would...