United States
Item shown in stock in store is not stocked -- Walmart.com shows three on the shelf, not only are there none visible, customer service indicated that they do not stock the item at all. Walmart puts the scuzzy in retailing -- just flat-out lying on line.
Truly one of the worst grocery chains! The disconnection between the corporation and its stores is hard to believe; there are always problems with digital coupons and today's was particularly extreme. Safeway has a come-on for $15 off a $50 online order; a 30% discount is nothing to sneeze at, so I tried to place an order for pickup. When it came time to check out, I attempted to enter my card number and the online app balked; no error message or explanation was forthcoming, it just didn't work, but I was then locked out of the website entirely for a time -- "Error 15". After calling the Philippines and waiting a considerable time, I was informed that the card I use to pay for groceries in Safeway stores would not work online. There was no question of fixing the problem or of offering the discount for a purchase in-store; the supposed customer service representative asked me whether I could use another form of payment than the one I want to, which I routinely use in Safeway stores. I'm sick and tired of Safeway's consistent failures and abysmal, off-shore customer service! Each part of the operation apparently operates independently of the others and stores cannot correct the many problems foisted off on them and on customers by corporate!