About Walmart
Data updated- Website
- www.walmart.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/166)
About this business
Shop Walmart Online for Low Prices on Top Brands in Computers, TVs, Toys, GPS, Video Games, DVDs, Music, Apparel, Housewares, iPod, Photo, Grocery, Baby Gear, Pharmacy & More. Free Shipping with Site to Store.
Is Walmart legit?
Walmart (www.walmart.com) has a 1.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 77% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Shoppers frequently reported major problems with online orders, including missing items, damaged products, and severe delivery delays that left many consumers completely without their expected purchases. Additionally, customers struggled to get customer support, complaining that representatives were unhelpful, rude, and entirely unresponsive when trying to resolve urgent account complaints. The minority of people were satisfied with helpful staff members who provided polite and professional assistance during their local store visits. Some reviewers also noted fast delivery times and smooth transactions for certain online purchases that successfully exceeded their initial expectations.
Auto-generated from all reviews of this business. For reference only.What people say
Dont mess with walmart online orders…
Dont mess with walmart online orders with food they steal your stuff u wont be able cook give u a refund and say cook it tomorrow no credits no type of compensation walmart full of shit this my 3rd time cussing them out deal with amazon they VALUE THERE CUSTOMERS
super and fast
I ordered a pair of cargo pants
I ordered a pair of cargo pants, and they were shipped from the Walmart in north Bergen nj, as I have never experienced what happened on this order. It was not a wrong size or color, it was a pair of USED cargo pants with holes and lent balls along with dry stains on them. Returning them was not an option knowing that there's someone within the company that would perform this act again. I've tried speaking with customer service and the only response I received was; a link for a return not an investigation to track the employee who does this to its customers. Please be aware its not the money I have a problem with, its knowing their are people that have no problem doing such acts of selfishness to hard working people.
false account
someone set up an account in my name with my email address. no reply to my email query about this!!
How you gonna ban a man for paying for…
How you gonna ban a man for paying for other people's stuff? Unban Damon now what is the matter with y'all thought it was a Christian company. Must really follow the church don't help anyone that's not a member of the church.
Horrible Experience...
I had a delivery order today that went totally left. The delivery driver,Maria,only delivered a quarter of my order. None of the frozen items AT ALL. $265.00 order but $110.00 of it was missing?!? How does that happen Walmart??? And when I call and give you a detailed listing of alllll the items that are missing you tell me I have to wait until Monday for the REFUND team to get me my money back?!?! Excuse me what? So you had no problem taking the money on the weekend but when you guys screw up I can get said money back until MONDAY?!?!? This is unreal. So Im sitting here with no money and no food all weekend...I'm so over walmart. This is horrible business practices and something needs to be changed.
Walmart+ Customer Service Unacceptable
I am a 68 year-old senior on Social Security and I recently lost my part-time job. I have enjoyed a Walmart+ membership until just recently when it expired in July 2026. During June 2026 I called looking for a promotional rate to extend and was told there was a current promotion for 50% off the annual membership. The customer service representative told me to call back in July when my membership was expiring to take advantage and she was going to note everything on my account. When I called back in July, I was told the promotional rate was no longer available, the customer service rep gave me incorrect information about calling back, and they apologized telling me I could not get the promotional rate at that time. I called back a few days later and was told a new 50% off promotional rate would be available the weekend of August 8/9. That information was incorrect as well. I've made several calls speaking to both reps and supervisors, and no one has been able to help me. This is unacceptable to a longtime loyal Walmart customer such as myself. I followed the process as instructed but that doesn't seem to matter to anyone.
Don't buy from WALMART!!
I am extremely disappointed with my recent experience purchasing an iPad from Walmart.com. What I encountered feels like a clear case of bait-and-switch and completely unacceptable customer service. I placed my order on August 4th for next-day delivery on August 5th at a sale price. On the 5th, I received a notification that the item was delayed. When I contacted customer service, I was told to wait 48 hours for the item to come back in stock, and I was issued a $100 credit for the inconvenience. However, later that same day, my order was canceled due to the item being “out of stock.” At the exact same time, the same iPad was still listed as available online with a delivery window of August 12–13—but now priced nearly $200 higher. When I called customer service again, I was told the only option was to reorder the item at the higher price. This is the definition of a bait-and-switch tactic—advertising a product at one price, then canceling the order and pushing the customer to repurchase at a significantly higher price. When I asked to speak with a supervisor, I was placed on hold for 47 minutes. I was eventually told a ticket would be submitted so I could repurchase the item at the original price and that I would receive a call back within 3–4 hours. That call never came. In fact, two days later, I still had not received any follow-up communication whatsoever. I have been misled repeatedly throughout this entire process. This is not how a reputable company treats its customers. Between the false promises, lack of follow-through, and pricing practices, this experience has completely eroded my trust in Walmart. I will never shop at Walmart again.
Don't order from this website
Don't order from this website. They consistently lie about delivery times. A Chinese company ripped me off for 55 dollars, thank you K and F concepts, their products are subpar. Walmart is a terrible company who lets thieves on their website.
The Walmart located in Nottingham (near…
The Walmart located in Nottingham (near Baltimore) is horrible. I went on a Sunday evening around 12n to take care of some business at the Money Service center and had to wait almost an hour to be waited on. This Walmart is terrible and the lines are always so long. DONT SPEND YOUR TIME AND MONEY at the Walmart
I ordered a 12 pack of suja lemon juice…
I ordered a 12 pack of suja lemon juice for 65.47...great I thought, 8 dollars less than Amazon. my suja arrives today, only one six pak. 11$ per 12 0z bottle, I never pay double for a product if I can help it...this third party's price for a a six pak of suja lemon juice , (food service direct logistics 4434 Gardner ave Kansas City. Mo 64120), 65.47, I requested a refund from Walmart.com , explaining the price difference for a 12 pak oh this suja juice and the double price their 3rd party charged me, 65.47 for six bottles. 11$ per bottle, Walmart informs me "no refund for you, third party agreed, I usually never shop walmart.com, walmart.com & food service direct logistics scam of charging 11 $ per bottle of suja worked, be careful when ordering from unethical business that are waiting to take advantage of your $$$$
Walmart's on line customer service is…
Walmart's on line customer service is all but non-existent. It's next to impossible to straighten out the simplest thing. In my case an order was mis-delivered. I'm just glad I'm out less than six bucks. Lesson learned.
We called on online and I was asking… if they had nail glue when I was talking, she hung up on me
We called on online and I was asking for nail glue and she hung up on me when I was talking then we tried calling back but she didn’t answer we called again didn’t answer so we decided to call a different phone, but she answered, same person then we asked about the nail glue and we replied “you hung up on us?” She replied “because you didn’t give me the name of the brand”we just wanted to know if they sell nail glue not a certain type of brand customer service is not good. It’s not the best either. She had the worst attitude and did not get along with us well.
I can't think of a single time I was…
I can't think of a single time I was disappointed in the store and the incredible staff. Absolutely thoughtful and always so ready to assist with finding items, to the point of dropping what they are doing to walk one to the items desired. Big kudos to the big box, especially the caliber of employees. Exceptional.
My package was supposed to be delivered…
My package was supposed to be delivered yesterday and the driver who was supposed to deliver my package decided not to deliver it and decided to bring it back to the store and it arrived at the store from out of town at 12 pm and they never arrived or have another driver to pick up the package to be delivered to my apartment complex and I tried to stay awake until 10 pm and I woke up early to hope they will be deliver but it's all saying it's delayed and they never have common sense to message me and saying im sorry for the de6
Ordered several uniform clothing for my…
Ordered several uniform clothing for my grand baby (as to which I am raising since birth.) Tried returning , chat , phone conversation. Waited 1hr and 10 min for 2days and still no response!! They lied and said I will get a batcode to return the items with 3-4 hrs!! But nothing ever came!! Item said it would be delivered on the 30th of July and still no item!!! Sad sad sad sad!! Walmart pls stop dealing with these side show companies!!
beware of buying from a 3rd party place…
beware of buying from a 3rd party place i was charged 30 for shipping for items that were under 35 dollars !
Unhelpful workers and disappointing product
Would give it zero but have to give it a star. Went to Fremont Walmart wanting bum bumz, which online the had some in stock but there none on the shelf and the workers did not help so we were looking for 40 mins just to find none. Instead we found these squish mellow toys and we thought it was going to be the smaller size of the big squish mellows but when we opened it it was a hard plastic container with two blind baggies in it and they contained two little resin squish mellow figures with one of them containing a ring with it. And we are so disappointed that we will not be returning and telling other people to go because of this fraud
Products I got was good
Products I got was good. Very nice

