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Greg Hess

United States

2 Reviews
6 Reads
4 Useful

2 reviews

Renewal by Andersen

I have not used this company nor ever…

I have not used this company nor ever contacted them. I messaged them around 3pm and I told them to Cease and Desist all forms of communication with me immediately. I get a call from them 30 minutes later wanting to talk, so they apparently do NOT listen or read their messages. Do NOT use this company as I am sure they will continually harass you until you do business with them. Go find a better company than this! I have received ANOTHER call today from these fools even after I have demanded they stop calling me. This is blatant HARASSMENT and I am seriously considering my next steps to address this issue. Do NOT use this company as they will constantly harass you even after you ORDER them to "Cease and Desist", which I have now done 3 times!

2026-04-22Helpful 4
TruGreen

Piss poor service/communication

Do NOT use this company. They failed to follow their own procedures (such as the initial lawn eval) and they don't Quality Check it. It is up to the CUSTOMER to find it, call them out on it and try to get it rescheduled. They also fail to keep you in the loop of any date changes, instead letting you flounder and wondering where they hell they are at. Go with ANY company other than this because even though they say "You are a valued customer", sure doesn't feel like both by their actions and lack of communication. Their customer service has TANKED since 2018. I will give their chat representatives credit because they atleast understood what was going on and why people are cancelling. Do not ever contact the for anything and you MUST check out bbb.org, they are 1 star with hundreds if not thousands of complaints. I will NOT be contacting them, because I know what they will do. Even though I cancelled my service LAST WEEK, they still sent out a guy on 8 April....even though I called them April 7 after received an automated phone call and said NOT to send him and if he shows up and comes on my property, I will file trespassing!! Well lo and behold, he arrived TODAY (because the office didn't do any communication), and he is lucky that I caught him before he stepped onto my property. Do NOT do business with this company as they do not care about you, no good communication and yoou are NOT a valued customer!!

2026-04-03