If I could give zero I would
If I could give zero I would. I have ordered from this company numerous times and have spent thousands over the years. They are fine if you order basic items online. However, furniture is a nightmare-don’t do it! I ordered a dresser a month ago. I scheduled a delivery date, it was damaged so they had to return. No biggie, I reschedule for the following week for a replacement. I received a confirmation email that my item would be delivered on my selected date. I then get an email from Anthropologies customer service the day before saying the item was damaged and I can get a refund or reschedule. I informed them I was confused because I had already rescheduled. I am still unsure if the replacement was damaged AGAIN or if my delivery wasn’t confirmed on their end..? That was three days ago. I have sent multiple emails and have still not heard back. For charging what they do they really need to work on their customer service because I will never order from them again!