LELensCraftersโ
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Had a small snafu but Management and staff amazingly fixed promptly.
Location:
5535 W Loop 1604 N, San Antonio, TX 78253
We came in to get glasses. Next door was the actual Optometrist Clinic, so it made it very convenient as they were both covered in our insurance. However, a sales clerk ran CareCredit as a regular credit card rather than as the interest free promo. The Management was very quick to fix things. My husband returned the next day and we got two pairs of my Swarovski and my husband got Oakley wrap around sunglasses and regular script.
The customer service was top notch.
They are very busy, so expectations should be that they do not rush their clients. So being a little patient pays off greatly. Only one star taken off because I explicitly stated that it had to be run as the promo.
Glasses didnโt take more than two weeks and one pair for me was available within days. I highly recommend giving them a chance.
Yes, they are not the cheapest but they take care of you and have a decent warranty.
2026-03-03