United States
Horizon Hobby is a joke!!!! You can't call them because it says they are having issues. Chat now is a bot. Absolutely terrible customer service. I have been waiting since at least November of 2024 for some Athearn parts to come back into stock. They just keep pushing the available by date back. It is now May. I doubt it but will keep my fingers crossed.
This company is a giant piece of garbage. They advertise what looks like a pretty nice useful item and then send you something that isn't even close to what they show. I bought an item for $75.74 and what I received was not in any way what was shown. It is their garage door wrap. It is absolutely useless. It is nothing more than a bed sheet with no attaching straps a shown in there ads. They want to issue me a $10 dollar credit which is not acceptable. Thank God I used PayPal and have some recourse to get my money returned. Beware of all their scam companies that they show up. They are all the same company. Do not buy anything from them!!!!!!!!!!!!!!!!!!