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Jacky

Germany

2 Reviews
3 Reads
3 Useful

2 reviews

Personsoul

I‘m addicted now.

I received my first order yesterday. It was shipped to germany and I received it just after 7 days of ordering. I ordered two Hoodies and I must say - damn. I‘m in love. The quality and the detail is sick. It’s really something different and unique. I already wore it yesterday and two people asked me already where I got it from. I literally felt like the main character. The sizing is displayed separately for every single piece and it is very much correct. I ordered more stuff now and had problems deciding what my size would be and I asked the customer service. They answered very quick and also very polite! I ordered the other order about a week ago and asked the customer service the status of the order because it hasn’t shipped yet. I was informed that I pre-ordered one item and it will be sent all in one package so I have to wait for the pre-ordered item to be back in stock again. The customer service assured me that it will be back in stock very soon, which is no problem for me, but if you order something and you need it fast, keep this in mind. The only down side is that you can’t return the items you order, except there is some kind of defect. So if it doesn’t fit or suit you then you’re stuck with it. But like I said, the sizing is correct and the customer service is there to help you find the right size. If you‘re questioning yourself if you wanna shop at personsoul, the answer is YES. If you like what you see, you will get what you see. Absolutely recommend it. Long story short - Pros: - Amazing quality and details - Unique design - Fast and polite customer service - Correct sizing - Fast shipping/delivery Cons: - Can’t return items (except defect)

2024-08-08
Kiikio

Liars

Was just about to order and gladly decided to check the store out some more. Funnily I landed on their „Our Sources“ page and read the text about them. Seemed fishy from the start and when I got to the bottom there was a part which, I quote, said:“ At [Your Store Name], we understand the importance of trust and authenticity in the world of online shopping.“ Funny how they talk about trust and authenticity but can’t even make the effort to write their own „About us“. Guess I won’t order since they seem to be liars anyways. Of course that doesn‘t mean that they wouldn’t have shipped if I ordered but I think not ordering was the right choice.

2024-08-05Helpful 3