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Catarina Margarido Ferreira

Portugal

1 Reviews
3 Reads
3 Useful

1 review

Keluoda

Wrong product and no full refund

The order took ages to arrive, they have sent me the wrong product and on top of that never offered to give me a full refund or send the right product, they said it was normal for a product to have small differences. In fact i received a product I did not order, ordering online is not a surprise lotto, we should get what we spent money on. They only offered a 20% refund on the purchase, I would have to pay for the return myself. Never offered to send the right product, which for sure, they never had on stock when i ordered. Terrible experience, this retailer is a scam.

2025-06-26Helpful 3