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vladimir novikov

Thailand

2 Reviews
2 Reads
4 Useful

2 reviews

Agoda

Agoda Flight Booking 1951189527

Agoda Flight Booking 1951189527 Hi,there. Agoda is still not helping me. I have already posted three reviews. For three weeks I have been asking Agoda to change my flight to an earlier date due to medical reasons. I have been left without my medication all this time. Every reply from Agoda says the same thing: “Contact us and we will help you.” But there is no real help. Only automated messages and no real solution. I cannot pay the amount they ask. It is almost the price of two new tickets. I am willing to pay a reasonable penalty, but not an excessive amount that I cannot afford. I am an older person, without my necessary medicine, waiting for help for weeks. Agoda promised support, but nothing has changed. Vladimir Novikov.

2025-11-25
Agoda

To Agoda Support Team.Thank you for…

To Agoda Support Team.Thank you for your reply, but this is exactly the same automated message I have been receiving every day for almost two weeks. I contacted your support many times and nothing changed — no real assistance, no solution, only repeated template responses. If you truly want to help, please provide a real person who can review my case and actually resolve the issue, instead of sending identical automated replies. Vladimir Novikov.

2025-11-21Helpful 4