The Customer Service is SO bad ...
The Customer Service is SO bad it removes any benefit you gain from the product itself. You will NEVER see a “therapist” more than once, the turnover is apparently pretty high. You will never get an actual answer to a question or concern. They will continually respond with “we have escalated your request” without EVER addressing the problem. It’s really sad because the product works but the Customer Service is SO bad that I just gave up. No Company or people you are paying for to aid in mental health should be this frustrating or just down right dismissive and uncaring.