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Belle Liu

Japan

1 Reviews
8 Reads
1 Useful

1 review

Chegg

Be careful with Chegg’s auto-renewal.

Be careful with Chegg’s auto-renewal. I subscribed in September 2023 while studying and stopped using the service shortly afterwards. What disappointed me most is that I did not receive any renewal reminder emails or notifications over the following years, yet I continued to be charged every month until May 2026. When I contacted support, they referred to their Terms of Use and stated that subscriptions are non-refundable. It’s unreasonable that a subscription can continue for nearly three years without any renewal reminders being sent. Please check your subscriptions carefully.

2026-06-09Helpful 1