交货速度非常快，但是……
交货速度非常快，但第一次佩戴后 24 小时内扣环就坏了！ Pearl Source 立即联系并在几天内更换了替代品。
Jo
英国
2★ Reviews
9👁 Reads
0👍 Useful
2 reviews
Terrible customer service
Terrible customer service, forcing me to use a second account, closing tickets and opening others which lead to dead links and error messages, said I lived in UK so can no longer offer the replacement, have lived in Republic of Ireland for 4 years and ordered in Republic of Ireland, offered me warranty replacement 2 years ago which I could not take at the time due to terminal family health issues resulting in me leaving postgraduate studies and developing severe depression while being a full time carer for my family member with cancer and other complications. I just finally got sick of the issues with the Nova 7 V1 and wanted to accept the warranty replacement. Im being punished by steelseries for taking care of my family and putting my life progression on hold. Actually under Irish law we have a 6 year right to repair, replacement or refund, but tell me more about how I shouldve taken the replacement offer 2 years ago when my life was falling apart. Tell everyone more about how you are keeping tickets open to discuss the matter which lead to dead links, essentially trolling someone with depression who is the full time carer of someone with cancer amongst other health issues.