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800.com

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102 条评价

4.1102 条评价
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关于 800.com

数据更新
网站
800.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
96 条评价
差评回复率
95%(19/20 条)
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商家自述

在 800.com,我们致力于帮助企业与客户建立联系。作为免费电话号码、个性电话号码和呼叫软件的领先提供商,我们让公司能够轻松地联系世界各地的客户。我们的使命是通过电信增强人与人之间的联系。 我们提供一个易于使用的平台,供任何人查找和注册难忘的免费虚荣电话号码。此外,借助我们的平台,您可以在一处管理所有号码、跟踪呼叫、衡量成功情况以及将呼叫转接至您选择的任何电话。但这还不是全部,我们还为各种规模的企业提供短信营销和 API 集成,让您轻松吸引新客户并发展业务。因此,如果您正在寻找改善与客户的沟通和联系的方法,800.com 就是您的最佳选择。

以上内容由商家自行提供,未经平台核实。

800.com靠谱吗?

800.com(800.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 102 条用户评价,属于电子与科技分类,口碑良好。79% 的评价为 4 星及以上,18% 为 1 星;商家回复了 95% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者对该公司都有很好的体验。客户赞赏设置过程的快速和简单,让每个人都可以轻松管理他们的业务号码和分机,没有任何麻烦。人们经常称赞响应迅速的支持团队知识渊博、乐于助人,指导新用户顺利完成整个入职流程。 一些评论者在尝试解决技术问题或修复语音邮件设置时对客户支持不满意。消费者还提到短信功能持续存在的困难,指出设置非常耗时,并且需要很大的耐心才能获得适当的帮助。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

使用 800.com 的经验较差

800.com 的体验不值得花费金钱或他们的客户服务。 还有其他更经济实惠的选择

800.com 回复2026-03-12

Hi Zubin! We would love to take hear more about your experience and what you are looking for and how we can help. Our starter plan is $19/mo and includes full call forwarding and sms services as well as analytics.

总的来说是个好但不道德的公司。

总的来说很好。几个月后,您会因为不同的原因随机收到账单。 加入后 3 个月,我被随机计费。后来我被告知这是用于通话转录的。 既然我在 12 月通知他们我不会续订我的会员资格,我就被收取了 52.92 美元的增强型来电显示费用。 客服表示他们对此无能为力。

800.com 回复2026-03-02

Hi Zubin, thank you for sharing your experience. We understand how unexpected charges can feel frustrating, and we’d like to provide some clarification. Features such as call transcription and Enhanced Caller ID are optional add-ons that are manually enabled or disabled in your account dashboard. When activated, they are billed monthly based on usage. We always aim to make billing details visible within the account portal, and include them in the terms when activating an add-on, but we understand that it’s not ideal if something feels unexpected. It looks like you were able to speak to our support team and they were able to explain everything. We wish you success in your business!

不要这样做

应用程序不断崩溃 无法访问我的帐户 没有留下深刻的印象 浪费钱 选择其他提供商

800.com 回复2026-02-20

Hi Jean-Francois, we are so sorry to hear this. It looks like you had a successful conversation with support and responded via email to us that everything was working great and thanked them for their help just a few days ago. Please let us know if there are any further issues by contacting us at [email protected]. We did check your account and everything looks like its working properly on our end.

我的手机从来没有响过

800.com 回复2026-02-20

Hi Robert, we are so sorry to hear that you are having issues with your phone. After speaking with our support team it looks like they reached out to let you know there was an issue with your cell phone provider on 1/31 and preemptively went into your account to adjust some settings and see if they could solve the problem. Unfortunately, even when we called your direct cell phone line from an outside personal line it was still going straight to your voicemail. Our team has reached out several times via email and phone to help over the last week. Please email us at [email protected] so they can help troubleshoot this with your cell phone provider.

我有一个持续且未解决的问题……

我在 800.com 上遇到了一个持续且未解决的问题,涉及对业务使用至关重要的基本通信功能。 短信一直无法正常工作,尽管多次尝试,问题仍未得到解决。 WhatsApp 集成要么不兼容,要么不可靠,而且出站呼叫有时会在没有警告的情况下失败,这使得服务变得不可预测。 由于这些未解决的技术问题,我还要求推迟服务开始日期。尽管核心功能无法正常运行,但该请求多次被拒绝。截至今天,短信仍然无法使用。 对于将自己定位为业务通信解决方案的服务来说,这些都是基本功能。缺乏灵活性、合理请求屡屡被拒绝、解决速度缓慢,让这次经历非常令人沮丧。 希望公司改进: 短信和通话的可靠性 WhatsApp 兼容性 客户支持响应能力 当核心功能无法运行时的灵活性 目前来看,服务还没有达到预期。

800.com 回复2026-02-05

Hi Faheem, we’re so sorry to hear this has been a frustrating experience. After reviewing your account, it looks like the texting issue is related to the federally required SMS verification process. Our team explained that the initial submission didn’t match your EIN, and the resubmission included a website that returned an error. These details were shared by our support team along with the next steps needed to get approved. We’d still love to help get everything sorted — just reach back out to us at [email protected] whenever you're ready. We’re here for you and happy to assist.

草根选择不一定是低于标准的!

选择很多,满足我们基层的业务需求。我们还很高兴该系统允许我们随着业务的增长使用提供的工具来扩展我们的业务。

800.com 回复2026-01-29

Thank you so much for your wonderful review and feedback Michael and Selena! We love that we can support your business from grassroots to scale. Thank you for trusting us with your business communication needs :)

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