Most reviewers were unhappy with their experience overall. Customers frequently pointed out that the delivered products looked completely different from the website photos, featuring poor quality prints and extremely cheap fabric instead of the advertised designs. Many reviewers also felt that the garments were overpriced, noting that they wasted significant amounts of money on items that did not match expectations.
However, some customers also noted that the website was simple to navigate and the purchasing process was generally smooth and easy. A few other people also mentioned that they found the initial clothing selections visually appealing and attractive before receiving their orders.
Do not order from these people!!
What you get is nothing what the pictures look like. They won’t refund your money and insist shipping the items back are your responsibility. Further they offer a credit instead of a refund. Extremely disappointing.
Wouldn’t even give them one star I’d give them -10,000 stars such a scam not only will you not get what you ordered but they will not be able to return. Do not waste your money. This way burn it in the fireplace first.
If i could give this scam artist thief of a company, I would. I paid for an xs dress, and what arrived was XL. The dress looked NOTHING lile website. Upon asking for a refund, the company refuses to refund. They ignore and lie about process. DONT BUY FROM HERE. ITS A.COMPLETE SCAM. Disgusting customer service and Disgusting products. This company is a fraud and should be investigated and shut down
SCAMMERS!!! Be aware they use false advertising of their products online. The item I purchased was presented as an embroidered tailored woman's zip up top. What I got was a cheap, male L pullover with a poorly printed pattern. I have asked for a refund and they flatly refuse, saying I can only get a discount to buy more from them. DO NOT TRUST THESE PEOPLE
Extremely Misleading Product & Poor Customer Service
I ordered a dress from Arts Wardrobe expecting a luxurious gown with 3D floral appliqués and a dramatic skeleton design, as advertised on their website. What I received was shockingly different—a cheaply made dress with a flat printed pattern, poor-quality material, loose threads, and faded colors. It looked more like a basic costume than the elegant piece shown online.
When I contacted customer service, the experience was equally disappointing. Instead of taking responsibility, they repeatedly offered small discount coupons (10%, then 20%, then 30%) and suggested I keep the item or give it to friends. They refused to provide a prepaid return label and insisted that I pay international shipping to return the item to China, despite the fact that the product was clearly misrepresented.
This is a textbook case of misleading advertising. I will never purchase from this site again and strongly advise others to avoid it. If you value quality and honesty, look elsewhere.
What they advertise and what you receive are two completely different things! A complete scam. I emailed them for their returns policy and was ignored. Don’t buy from this company!
This company is a TOTAL scam!!! None of their products look like their pics. They are cheaply made with very poor quality and look NOTHING like the pics at all. They refuse to give you their address for returns and make so many excuses like "the expensive costs to return the products back to China" to try and get us not to return their disgusting imatation products. The company is a total scam. Do not waste your time or money dealing with such people!!!! I had to contact my bank to get my money bank because they kept dragging their feet and making one excuse after another. The BBB has a TON of complaints about this company and they should be investigated and shut down. Until that happens DO NOT BUY ANYTHING FROM THEM!!!!!!
Absolutely horrible. Very ugly, uncomfortable material. No relation with the pictures they advertise. DO NOT BUY ANYTHING HERE.
Absolutely disgusted with the purchase!!!!
Unbelievable how poor quality! Nothing like the pictures! The dresses are huge and just look like they can be thrown straight to the garbage. Not happy at all! Waste of money!
If I could give zero Stars I would what I ordered and what I received were two completely different things. I have asked for a refund and they literally want me to take pictures of what I received so I plan on filing a charge dispute! I would love to upload the photos of what I ordered versus what I got but this page doesn't give me that option.
If I could give zero stars I would.
Ordered the beautiful skeleton dress Oct 4 for Halloween. I emailed customer support TWICE asking for shipping info- no tracking info provided upon payment or ever.
This came today- Nov 14!
NOT AT ALL WHAT WAS ADVERTISED!! It’s an ugly, screen print on the garment. And Their “small” is like an XL!
Do not order anything from these people!
Scam. They should be in jail for stealing money and false advertising. Karma is real and they will have a horrible life due to their greed and ugly souls.