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ATK Gaming Gear

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关于 ATK Gaming Gear

数据更新
网站
atk.store
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
179 条评价
差评回复率
65%(42/65 条)
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商家自述

ATK Gaming Gear specializes in cutting-edge gaming peripherals, including high-performance mice and hall effect keyboards.Backed by experts from China’s leading gaming media and industrial R&D teams, we combine innovation, esports insight, and premium design to deliver cost-effective gear that meets the demands of serious gamers.With over 6 million fans and years of experience, we’re committed to helping players level up their game with next-generation performance and reliability.

以上内容由商家自行提供,未经平台核实。

ATK Gaming Gear靠谱吗?

ATK Gaming Gear(atk.store)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 245 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:69% 给出 4 星及以上,同时 25% 打了 1 星;商家回复了 65% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the affordable gaming mice and mechanical keyboards for offering exceptional quality, reliable performance, and a very comfortable design without breaking the bank. Buyers truly appreciate the responsive components, long battery life, and smooth tracking capabilities that make the hardware ideal for daily gaming sessions and office use. Some reviewers were not happy with extended delivery delays, unexpected border customs charges, and missing promotional items included in their packages. Furthermore, a few consumers noted encountering significant difficulties with customer support response times when attempting to resolve tracking or product return issues.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Ghost is S+, Killer Mice

Bought the ATK Ghost, it's a wonderful mouse, great specs and performance, and it's the best shape of all time. Really solid mouse, I'm impressed that it's a CF mouse with such a sturdy build. S-tier shape, s-tier specs, and s-tier customer service, great overall. I was given a free X83 mousepad with Ghost and *wow* the pad is actually quite good! Legit buy, will be picking up F1 soon, this is the company to watch in the mouse game.

I ordered the ATK RS6 Ultra Sakura with…

I ordered the ATK RS6 Ultra Sakura with TTC RGB magneto switches eight days ago. I received the keyboard and tested it, but I noticed that the U key doesn't work when I press it. However, when I press I, the U key also registers, and when I press H, the U key also registers at the same time. The Y key also slightly registers the U key. What should I do?

ATK Gaming Gear 回复2026-01-16

Thank you for reaching out, and we're sorry to hear about the issue with your keyboard. It sounds like it could be a firmware issue. We recommend trying to update the firmware to see if that resolves the problem. If the issue persists, please feel free to contact our customer support for further assistance. If you experience any difficulties with the support process, you can also file a complaint at [email protected] , and we will address it promptly. We appreciate your feedback and are here to help resolve this issue!

not good

First, it took 12 days to be delivered and finally it came, but it's not working with wireless at all. I tried re-pairing many times, is keeps saying "re-pairing was timed out". I'm so done.

ATK Gaming Gear 回复2026-01-16

We are very sorry to hear about the issue you’ve encountered! We sincerely apologize for the inconvenience caused. Please try reaching out to our customer support at [email protected] for further assistance. If there is an issue with the product, we offer replacements. If you are unsatisfied with the customer service experience, you can also file a complaint at [email protected] , and we will review and address it promptly. Thank you for your feedback, and we will work hard to improve your shopping experience.

Bought the R1 Pro mouse

Bought the R1 Pro mouse, and would say that nice package everything came after around 2 weeks if i remember correct, i live in scandinavia seems like a fine time since its delivered from China. Happy with the mouse nothing seems to be wrong with the mouse, only negative thing there was, which isnt that big of a deal was that it is kind of hard to keep track of how your order is doing, since you need to download an app for it. Would give 4.5. Edit: seems nice that they are answering most reviews as well, give a sensation that they care.

Good and affordable products

I recently made a purchase and went really well, it took a little while, over a month, but it was on December, and I understand that it's a pretty busy season, so it's fine. I made another order so I'll wait and see how that one goes! For the product itself I bought the R1, so far it's been really great, nice design, good components and great response, the mouse it's performing well, I haven't had any issues with it, the build seems solid and it came with a free Mystery Gift that turn out to be an RGB braided cable, pretty nice.

32 days since my order

32 days since my order, haven't received my shipment yet, has been returned to sender once already. Email said we'll contact you with the new tracking number and information about re-delivery. Nothing back, it's been 10+ days.

ATK Gaming Gear 回复2025-12-25

Thank you for bringing this to our attention. We’re currently investigating the issue with your order and checking all the details regarding the shipment. Once we have the results, we’ll send you an email with the updated information, including the new tracking number and re-delivery details if applicable. We appreciate your patience while we sort this out and apologize for any inconvenience caused.

I bought a mouse from ATK Gaming

I bought a mouse from ATK Gaming, and I never even received a simple thank you for purchasing email, instead all I got is a wasted 60 euros with no shipping number, no confirmation email no NOTHING. I received absolutely 0 information about my order, let alone the gift card code that was promised to me when I ordered the mouse. Horrible company.

ATK Gaming Gear 回复2025-12-17

Hi, Thank you for reaching out. Could you please confirm if you entered your email address correctly when placing the order, or if you may have used a different email? Kindly contact our customer service at [email protected] so we can check your order for you. We will do our best to assist you as quickly as possible.

Shipping is horrible

Shipping is horrible, i had to pay duty and taxes for the boarder despite paying 30 dollars for shipping already. The taxes came out to 50 percent of my purchase and ATK did not specify that I had to pay the shipping duty from dhl.

ATK Gaming Gear 回复2025-12-08

Thank you for your feedback. We’re sorry for any confusion regarding duties and taxes. When choosing a shipping method, we do provide reminders about estimated shipping times and potential customs fees. Typically, standard shipping includes taxes and duties, while express shipping does not. We really appreciate your understanding and hope this helps clarify things.

AVOID ATK AT ALL COSTS

Issues with ATK (as usual) I have two ATK RS6 keyboards, the Aspas Edition and the White Shadow Warrior (which I bought after all the problems I had with the Aspas Edition, because I thought I had been unlucky to receive a defective product and that this time I would receive a good product that works). Unfortunately, both have had serious issues that should not exist on a product marketed as “premium.” After months of troubleshooting, constant emails, and repeated bugs, I feel obligated to share my full experience so other buyers know what they are getting into. My first RS6 (Aspas Edition): USB disconnection problems. As soon as I received my Aspas Edition, it started showing USB disconnection issues. The keyboard would randomly disconnect and reconnect constantly while typing or playing. After extensive testing, I found something very strange: the original cable that comes with the keyboard only had problems with this keyboard, not with any other device I own. ATK eventually admitted there was a physical tolerance issue with their own USB-C cable and that they were investigating it internally. (If you want to know more about this case, I have other reviews here on the website explaining everything in detail). A new and even worse problem: the keyboard typing by itself. One day, I turned on my PC as usual, and when I got to the Windows login screen, the keyboard started typing on its own like crazy. Random characters, commands, everything, as if someone was smashing the keyboard. I had to disconnect the keyboard, reboot the PC, and only then did it stop. This was extremely alarming. After all the trouble with my first RS6, I bought the White Shadow Warrior hoping for a clean experience. But then I encountered a new version of the same problem: When I change to certain RGB Lighting Effect Modes in the ATK Hub software, the keyboard immediately goes completely insane, it starts inputting dozens of keys by itself, opening Windows commands, typing random characters, and acting totally out of control. This happens instantly when selecting certain RGB profiles. If I switch back to a normal profile, it stops instantly. The ATK V3 Hub software is unstable and poorly translated. The new software is extremely buggy and not fully translated into English, even with the language set to English, many update messages and interface elements appear only in Chinese. ATK Support keeps blaming USB power or cables: Every time I contact support, they insist that the problems are caused by USB power instability, or “bad cable” (which is the cable that comes with the keyboard, meaning they admit that the stock cables are bad). I have tested everything thoroughly, and the fact that the bug happens exactly when changing specific RGB profiles proves the cause is not the USB port or the cable. ATK sells their keyboards as “premium,” and the RS6 is endorsed by one of the biggest names in Valorant, but my real experience has been extremely disappointing. One RS6 with months of USB disconnection problems, another RS6 that types by itself when switching RGB modes, software full of bugs and untranslated text, repeated issues even with official cables and high-end hardware, support that keeps insisting the problem is USB power instead of acknowledging software/firmware bugs. ATK has terrible quality control in their products. Don’t waste your money on them. Avoid ATK at all costs.

21 business days later and products…

21 business days later and products still haven’t arrived, and terrible experience attempting to sort it, if i had to guess they are trying to run out my time so my consumer rights are invalid so they don’t have to send me the product

ATK Gaming Gear 回复2025-11-26

Hi there, We’re very sorry to hear about your experience and the delay with your order — this is definitely not the experience we want for our customers. Please reach out to us with your order number so we can urgently check the shipping status and resolve this for you as quickly as possible. We will make sure you receive clear updates and a proper solution. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused. We’re here to help.

Still no real solution after 5 months

Read this before buying from ATK (PART 2) Update — November: Five Months Later, Still No Real Solution This is an update to my previous review from June 8. It’s now November 3rd, and sadly, nothing has changed, the problem with my ATK × Aspas RS6 Ultra is still unresolved. After more than five months of endless back-and-forth, emails, testing, and patience, every single Aspas Edition cable I’ve ever received has eventually failed. The issue is exactly the same as day one: the cable randomly disconnects and reconnects whenever I move the keyboard slightly. ATK has sent me four different Aspas Edition cables so far, including the “latest, fully tested” replacements they claimed were not defective, and all of them eventually started failing. The only cable that still works is the black 8K replacement, but that’s irrelevant because I paid for the full Aspas Edition package, which includes the matching purple cable that should work properly. Throughout this entire ordeal, I’ve done everything humanly possible as a customer: . Sent multiple videos proving the issue. . Tested different cables, PCs, and ports to eliminate every variable. . Spent my own money on five third-party cables trying to help identify the problem. . Responded politely and cooperatively to every single request. After months of this, ATK’s “final solution” was: They told me to return absolutely everything, the keyboard, keycaps, and all the cables, for a refund. That is not a solution. I never asked for a refund, and I don’t want to return the keyboard (again, because they already replaced a keyboard a few months ago, and the problem didn't seem to be with the keyboard). I actually like the keyboard itself, and it still works fine with other cables. I just wanted a properly working Aspas cable or a real resolution after all these months. But instead of fixing the issue, ATK now seems determined to close the case and move on. They ignore emails for weeks, avoid taking responsibility, and refuse to admit that the Aspas Edition cables have a design or quality-control flaw. At this point, I’ve accepted that ATK simply doesn’t care. They would rather lose a loyal customer than provide a genuine solution. Five months, countless messages, videos, and tests later, nothing. If you’re thinking of buying from ATK, please learn from my experience. They may make good-looking products, but when something goes wrong, you’re on your own. EDIT after ATK’s reply: Your public reply is full of misleading statements and omissions, so I need to clarify a few important facts: The replacement keyboard was sent because the original one had a confirmed defect and stopped working completely, that’s not a “favor” or a “complimentary item.” It’s a basic warranty obligation. The extra cables were sent because the original one didn’t work properly. You promised they were tested for compatibility with the ATK × Aspas RS6 Ultra, yet all of them showed the same instability issue. This was later acknowledged by your own team as a known problem with the Aspas Edition’s connector tolerance. You claim I “refused” to record videos, which is false. I sent multiple videos and photos over the course of months. I even offered to do a live video call to demonstrate all the cables disconnecting in real time, but that offer was completely ignored. You also claim I requested “free keyboards or gifts,” which is absolutely untrue. All I ever asked for was a real solution, either a working cable or fair compensation after months of wasted time and broken promises. “Extensive support” doesn’t mean sending generic replies like “please wait patiently” for weeks or ignoring follow-ups altogether. It means solving the issue, which never happened. After five months of messages, tests, and false assurances, the issue remains unresolved. The “tested” cable you sent still fails on the exact same keyboard. I liked ATK’s products and wanted to keep supporting the brand. But this entire experience has been exhausting and deeply disappointing. At this point, your public reply feels less like a genuine explanation and more like an attempt to shift the blame to the customer, which is exactly why I’m sharing the full truth here.

ATK Gaming Gear 回复2025-11-04

We have been very patient in following up on your case from the beginning. When you first reported an issue with the cable, we arranged for a replacement keyboard in brand-new packaging and provided multiple complimentary items. When you later reported a problem with the purple cable, we promptly provided three additional purple cables, all of which were fully tested by our technical team to ensure they were functioning correctly. However, after several months, you continued to claim that the cables were faulty. At that point, we requested that you record a complete video testing all four purple cables in your possession, so we could confirm whether any of them were defective. In the video you provided, only one cable was shown, rather than the four we requested. We simply needed to verify the status of all four cables. Unfortunately, you declined to do so and instead requested additional compensation, such as free keyboards or other gifts, which is not a standard or justified request. Throughout this process, we have provided extensive support well beyond normal expectations. We hope you can understand our position and the efforts we have made to resolve your issue. Thank you for your understanding.

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