Easy to order
Easy to order, good selection in stock, quick delivery
关于 Bambu Lab
数据更新- 网站
- bambulab.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 965 条评价
- 差评回复率
- 97%（360/370 条）
是 Bambu Lab 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.
以上内容由商家自行提供，未经平台核实。Bambu Lab靠谱吗？
Bambu Lab（bambulab.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 965 条用户评价，属于电子与科技分类，口碑一般。20% 的评价为 1 星，差评比例偏高；商家回复了 97% 的差评；评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the exceptionally intuitive setup process, which allows new users to start printing smoothly within minutes of unboxing. People are also highly impressed by the outstanding print quality, the wonderful software, and the generally reliable performance of the machines over time. Some reviewers were not happy with technical glitches, noting unexpected extruder malfunctions, annoying cutting errors, and hardware issues after brief periods of use. Others experienced occasional delivery delays, missing items, or carrier problems that caused considerable frustration when trying to receive their packages securely.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Not the greatest communication
Not the greatest communication, lots of confusion in their site with all kinds of offers and discounts that it is impossible to take advantage of. However, their products are pretty good quality.
I ordered AMS for p1s
I ordered AMS for p1s, but nothing hinted that I have to order buffer, tubes and tube connetors and also 4 pin cable to get it working. Not so nice to make followup order and wait for another week.
The filament arrived faster than…
The filament arrived faster than expected and was in great condition besides some of the boxes being in not so great shape. The banding on the filament doesn’t separate sometimes making it necessary to cut it to remove it.
The PS1 has produced a lot of quality…
The PS1 has produced a lot of quality parts. My concern is repair for some parts like bearings if they fail.
Terrible direction on tpu filament…
Terrible direction on tpu filament assist, especially the screw selection.
Bambu Lab 回复2026-09-30
Thank you for sharing your feedback with us. We are sorry to learn about your experience with the TPU filament assistant instructions and screw selection. We have noted your feedback to help us improve our guides moving forward. If you need further assistance with your setup, please feel free to reach out to our team by submitting a support request at the link below. https://bambulab.com/en/my/support/tickets/create/filament
Received wrong item
I received a completely different and wrong item. I went to report it and ask if I could have the right product sent but I never got a response. I couldn’t get a hold of anyone either. So I spent money on the wrong product and I still need the item I ordered.
Bambu Lab 回复2026-10-01
We appreciate you taking the time to share your experience. We’ve noted your feedback regarding the order and will use it to help improve our fulfillment and support processes. If you need assistance with the item you received or your order, please contact our 24-hour online support team through the link below: https://support.bambulab.com/liveChat
To the Bambu Lab Team,
To the Bambu Lab Team, I am writing to share a deeply frustrating and disheartening experience I recently had with one of your products. As a fiercely loyal customer who has invested over $4,000 in your printers and filaments, I have always held Bambu Lab to the highest standard. I currently own your flagship printer the H2C, and its performance is absolutely flawless. Because of how much I love that machine, I was excited to purchase the A1 Combo for fast pla prints and quality. Unfortunately, that excitement was short-lived. Right out of the box, as soon as I set up the A1, it failed immediately. I brought it back to the Micro Center where I purchased it, hoping for a quick repair, but their technicians told me it was unfixable. While Micro Center did issue me a full refund, getting my money back does not fix the sheer disappointment of this experience. When you trust a brand enough to invest thousands of dollars into their ecosystem, an immediate out-of-the-box hardware failure is a massive letdown. I am sharing this because I believe in your products—my flagship printer proves what you are capable of—but this experience with the A1 has genuinely shaken my confidence in your quality control. I hope you share this feedback with your team to ensure other loyal users don't experience the same letdown. Sincerely, Everett Gopinath
Bambu Lab 回复2026-10-01
We appreciate you taking the time to write such a detailed review, and especially thank you for being a long-standing customer who has had a positive experience with the H2C. We’ve recorded your feedback for future improvements to our product quality and fulfillment processes. Thank you for your continued support and trust in Bambu Lab.
Piece that was sent doesnt work
The main piece that I needed came and the clasp does not close so now I guess I will have to order another one.
Bambu Lab 回复2026-10-01
We appreciate you taking the time to share your experience with us. We’ve noted your feedback and will use it to help improve our product and fulfillment processes. If you need assistance with the part, please contact our 24-hour online support team through the link below: https://support.bambulab.com/liveChat
Product was disappointing
Product was disappointing. 90A TPU. Inconsistent diameter led to frequent misprints and clogs.
Bambu Lab 回复2026-10-01
We appreciate you taking the time to share your experience with the 90A TPU. We’ve recorded your feedback for future improvements to our filaments and product guidance. If you need assistance with your prints or filament, please contact our 24-hour online support team through the link below: https://support.bambulab.com/liveChat
ui is terrible
Bambu Lab 回复2026-10-01
We appreciate you sharing your perspective on the user interface. We’ve noted your feedback for future improvements to the product experience. If you need further assistance , please contact our 24-hour online support team through the link below: https://support.bambulab.com/liveChat
Split delivery of the 3D printer and fillament
The delivery of the 3D printer and fillament did not happen on the same day. For the rest all OK.
Bambu Lab 回复2026-10-01
We appreciate you taking the time to share your experience. We’re glad to hear that everything else went smoothly, and we’ve noted your comments about the delivery timing of the printer and filament for future logistics improvements. Thank you again for your understanding and for sharing your feedback with us.
Fairly quick delivery times
Fairly quick delivery times, however, I am unsure about some of BAMBULABS business practices.
Bambu Lab 回复2026-10-01
We’re glad to hear that the delivery time was satisfactory, and we’ll reflect on your comments regarding our business practices as we continue to improve. Thank you for taking the time to share your perspective with us.
The Bambu 3d printers are superior to…
The Bambu 3d printers are superior to any other printer I have ever used. Everything just works, not having to work on something for hours to waste a print.
I recently brought a 3d printer and a…
I recently brought a 3d printer and a bulk lot of filament with a calibration plate etc. while the experience has been a very positive (everything arrived, nothing broken). The one negative and thing that caused a bit of stress was the fact the printer was dispatched separately to the rest of my order meaning I had to book off 2 days holiday from work to receive my 1 order. In the uk the printer came with DX logistics and the filament came via DPD. This was annoying because of the fact I had to use more holiday than expected. But it’s something people should be made aware of prior to sale.
Cell phone orders
The speed of delivery and accuracy of the order was greatly appreciated. I wish the cell phone app was a little easier to use for ordering.
Great customer service when troubleshooting.
Great customer service when it came time to trying to fix faulty printer but were very slow to send replacement printer. Would not let me downgrade or upgrade. Replacement had to be same as original printer. Pricey replacement parts but good printer when it works.
Delivery is taking a long time; the service is excellent, but the order I placed is taking a long time to arrive from Germany
I am very satisfied with the way Bambu operates. There is one thing that is a major annoyance when I place an order and the parcel has to come from Germany. This is because the parcels are prepared and then sit with DHL for a very long time before they are dispatched, which is a major annoyance, as I order more frequently from Germany and, with DHL, receive these within 2 to 3 working days at most. When ordering from the Czech Republic via UPS, it arrives the very next day if I order on time or sometimes late in the afternoon. I really cannot understand why, when ordering from Germany, I have to wait at least 1.5 weeks for my order, even though I’ve already paid. Kind Regards, Eddy
The printer itself is plug and play
The printer itself is plug and play. I only wished some better guides when unpacking and setting up. The images and the video werent exactly what i unpacked in my p2s and also had to go to the website to find them myself. Nothing printed in the box as far as i could tell. Maybe a simple sticker on top of the individual parts would be enough to make it a breeze. Had no Idea why the AMS was stuck before i saw in guides that it was screwed in. Also adding filament is possible in the app and on the printer itself and it didnt carry over. I think thats kind of weird Still only took maybe an hour and then worked. Was far easier than my ender 3 back in the day
Delivery was good
Delivery was good, however the white filament I have gotten the last few times gets stuck easily due to the winding of filament.