Brightspeed（brightspeed.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 273 条用户评价，属于电子与科技分类，口碑优秀。89% 的评价为 4 星及以上，6% 为 1 星；商家回复了 95% 的差评。数据最后更新于 2026-08-10。
维修技师大卫非常有礼貌、高效、乐于助人……镇上切断了我的光缆，能得到快速回复真是太棒了……但是要联系一个活着的人来帮助我并不那么容易
Hello Nancy, Thank you for taking the time to leave such wonderful feedback. We truly appreciate your support and are delighted to hear that you had a great experience with us. Your feedback is invaluable and will help our team continue providing exceptional service to our customers. -Joie
服务技术Ryan非常善于沟通并暂时解决了问题。 Spectrum 已切断 Brightspeed 对我们的硬线电话的电话服务。 我们的强硬服务将在 10 天内永久挖沟。瑞安再次非常乐于助人。
Hello Jim, Thank you for your amazing feedback. We're thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Quennee
很棒的人，很专业，给了很好的建议
Hello Dante, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Richard
花了两个月才取消固定电话。 然后我没有得到我在互联网上承诺的服务。 我已经取消了为您提供的服务。
Hello, We're sorry to hear this and appreciate you bringing it to our attention. We'd like the opportunity to look into this with you. Please contact us through our official Brightspeed Facebook page https://www.facebook.com/gobrightspeed. -Jennifer
总是准时到达。优质的服务和快速的安装出色的客户服务和出色的技术人员布拉德
Hello Domanique, We love hearing about experiences like yours. Thank you for your support and for trusting Brightspeed with your service needs. - Yin
技术人员很友好专业而且非常高效。他能够毫无问题地解决我的问题。他实际上很早（我喜欢），很抱歉我没听清他的名字，但他很棒
Hello Bridget, Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience. -Jennifer
安装没问题，但我的电视一天缓冲多次
Hello Jesse, Thank you for bringing this to our attention. We'd like to learn more and see how we can help. Please reach out through our official Brightspeed Facebook page https://www.facebook.com/gobrightspeed. - Maricar
你们的技术人员非常有礼貌，回答了我所有的问题，我会给他打 10 分。我在 AT&T 担任维修技术人员 35 年，所以我知道如何才能做好工作，而且你们的技术人员和我的维修人员都非常有能力。
Hello Lee, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Richard
技术人员安装调制解调器的速度非常快，而且非常有礼貌。
Hello Megan, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Yin
销售员钱德勒和安装人员狄龙在提供服务方面都非常有帮助。他们很友善，乐于助人回答我所有的问题。期待评估 Brightspeed 互联网连接。
Hello Gerald, We love hearing about experiences like yours. Thank you for your support and for trusting Brightspeed with your service needs. -Amy
安装技术很棒，提前到达。由于我们是楼上的公寓，所以安装超出了预期。
Hello Benjamin, Thank you for your amazing feedback. We're thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Quennee
出来进行小修的人可能是我从事过的工作中最好的技术人员。极好的！
Hello Stephen, Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience. -Maricar
肯德里克很有礼貌，很友好……很快就完成了。 非常专业
Hello Ronald, We love hearing about experiences like yours. Thank you for your support and for trusting Brightspeed with your service needs - JC
我的技术非常专业、有礼貌、乐于助人！ 非常满意！！！
Hello Kelli, We truly appreciate your kind words and support. Reviews like yours motivate us to continue delivering great experiences. -Nathalia
聊天机器人功能的操作非常令人沮丧。现场电话技术人员试图解决该问题，但只是重复了聊天机器人所说的内容。她确实提供了很棒的客户服务并且非常友善。现场服务技术迅速、友好并且尊重我的财产。他解决了问题并很快完成了工作，并让我知道我应该采取哪些后续行动。希望新的线很快就会被埋起来，这样狗就不会咀嚼它了。
Hi Danielle, Thank you for your review and for being a Brightspeed customer. If there’s anything we can improve or assist with, please feel free to reach out through our official Brightspeed Facebook page https://www.facebook.com/gobrightspeed. - Yin
到目前为止，一切都很好。我读过一些不好的评论，但我没有经历过任何负面的事情。安装人员很有礼貌并且信息丰富。他回答了我所有的问题。
Hello Joseph, We truly appreciate your kind words and support. Reviews like yours motivate us to continue delivering great experiences. -Nathalia
快速，好人，并且应用程序解释受到赞赏
Hello Charlee, We truly appreciate your kind words and support. Reviews like yours motivate us to continue delivering great experiences. -Nathalia
我的互联网于 2026 年 4 月安装。当我安装后打电话时，发现一条裸露的电线穿过用电工胶带固定的共用人行道，我被告知只要它合法地“安全”，它就可以在那里，并被告知互联网线将在 2026 年 5 月 1 日之前被掩埋。我打了几次电话。我第一次被告知记录显示已经完成，所以他们会向内部团队报告，我会接到电话。我从未接到过电话。我于 2026 年 8 月 3 日再次打电话，在我告诉他们一名送货司机在我前门被绊倒，这是一个巨大的绊倒危险之后，我被告知有一个逾期的工单，我们能够得到安排在今天 8/5/26 的工单。终于解决了。虽然我很高兴问题得到了解决，而且互联网也很好，但我非常失望的是，我再次打电话，基本上暗示这是一场诉讼，在实际完成之前等待发生。应该进行检查和跟进，以确保工单及时完成。
Hi Rachel, We’re sorry to hear about your experience and understand your frustration. We’d like the opportunity to help make things right. Please send us a private message through our official Brightspeed Facebook page https://www.facebook.com/gobrightspeed. - Yin
很容易通过电话联系到代表；然而，我们有 11 天的时间才能找到技术人员来修复我们的互联网。 Brightspeed将11天改为3天，问题软了。我们现在正在等待 Brightspeed 赔偿我们四天没有任何互联网服务的损失。
Hello Diana, Thank you for your review and for being a Brightspeed customer. If there’s anything we can improve or assist with, please feel free to reach out through our official Brightspeed Facebook page https://www.facebook.com/gobrightspeed. -Joie
乔很专业，不会花很长时间
Hello Alexis, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Yin
共 273 条符合条件的评价