Hello Pamela,
Thank you for sharing your experience and for being such a loyal Brightspeed customer since 2019. We sincerely apologize for the missed appointments and frustration you experienced. We're glad John was able to restore your service and that Rictner provided excellent support in resolving your concerns. Your feedback is greatly appreciated, and we’ll be sure to share your kind words. Thank you for being a valued Brightspeed customer. We appreciate your trust in us and look forward to continuing to serve you.
-KC
Hello Regena,
Thank you for taking the time to share your experience. We're delighted to hear that Angel was accessible, friendly, and knowledgeable, and that our technicians arrived promptly and resolved the issue quickly and professionally. We truly appreciate your feedback and thank you for choosing Brightspeed.
-Jolly
Hello Marcia,
Thank you for sharing your feedback. We’re sorry your experience did not meet expectations and would like to help. Please send us a private message through our official Brightspeed Facebook page https://bit.ly/45i7G9f.
-Maricar
Hello Jamie,
Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience.
-Jennifer
Hello Jason,
Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed.
- Maricar
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customer · 写过 10 条评价 · 体验于 2026-08-06 ·
★★★★★
今天的服务很棒！
我打电话的当天就派了一名技术人员出去。电话线很快就修好了。技术员西奥多高效且信息丰富。干得好！
Brightspeed 回复2026-08-06
Hello,
Thank you for your amazing feedback. We're thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed.
-Quennee
J
Julius Williams · 写过 17 条评价 · 体验于 2026-08-06 ·
★★★★★
安装很快，我的技术人员......
安装很快，我的技术人员很有礼貌。
Brightspeed 回复2026-08-06
Hello Julius,
Thank you for your review and for sharing your positive experience. Your feedback means a great deal to our team.
-Joie
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Teena Yarbrough · 写过 1 条评价 · 体验于 2026-08-06 ·
★★★★★
非常高兴……
托尼和内德林非常棒，他们清楚地解释了一切。技术人员进出很快。都很有礼貌。
Brightspeed 回复2026-08-06
Hello Teena,
Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience.
-Jennifer
C
Candi · 写过 6 条评价 · 体验于 2026-08-06 ·
★★★★★
很棒的服务
卡梅伦太棒了！他解释了他要做什么，快速而高效，并确保一切顺利。
Brightspeed 回复2026-08-06
Hello Candi,
Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed.
- JC
Hello Peggy,
We truly appreciate your kind words and support. Reviews like yours motivate us to continue delivering great experiences.
-Nathalia
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Linda Thomas · 写过 4 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
我们非常享受 Brightspeed...
我们非常享受 Brightspeed，因为经过 30 多年，我们终于可以在整个房子里享受互联网了。
Brightspeed 回复2026-08-06
Hello Linda,
Thank you for your amazing feedback. We're thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed.
-Quennee
Hello Sherry,
We truly appreciate your kind words and support. Reviews like yours motivate us to continue delivering great experiences.
-Nathalia
R
Razzledazzle · 写过 1 条评价 · 体验于 2026-08-05 ·
★★★★★
斯科特知识渊博，风度翩翩
斯科特知识渊博，风度翩翩。他很有耐心，彻底地完成了工作。
Brightspeed 回复2026-08-05
Hello Razzledazzle,
Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed.
-Amy
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Carrie Senn · 写过 1 条评价 · 体验于 2026-08-05 ·
★★★★★
技术做得很好！
Brightspeed 回复2026-08-05
Hello Carrie,
Thank you for sharing that feedback! We're delighted to hear the technician did a great job. We truly appreciate you taking the time to let us know, and we'll be sure to pass along your kind words.
- Daniella
Hello Shadea,
Thank you for taking the time to share your experience with us. We're delighted to hear that Louis provided such outstanding service. His friendly approach, clear explanations, and dedication to resolving all of your service concerns, including assisting with your app, truly reflect the level of support we strive to deliver.
We greatly appreciate your kind words and will be sure to recognize Louis for his excellent work. We're thrilled that he made such a positive impression, and we'll note your preference for Louis to assist with any future service-related issues whenever possible. Thank you for your support and for being a valued customer.
-Jeiza
Hello Bill,
Thank you for your feedback and for choosing Brightspeed. We are always looking for ways to improve and would be happy to help if needed. If you’d like to provide us more feedback, please message us on our official Facebook page https://www.facebook.com/gobrightspeed.
-Amy
Hello Mabel,
Thank you for taking the time to share your feedback. We’re sorry your experience
did not meet expectations and would like the chance to help resolve your concerns.
Please reach out through our official Brightspeed Facebook page https://bit.ly/3I6NSK2.
- Daniella
Hello Janet,
Thank you for your review and for taking the time to share your experience. We're thrilled to hear that your technician provided prompt, professional service and made the entire installation process smooth and stress-free. It's wonderful to know that he took the time to answer all of your questions, assisted you with the Brightspeed app, and ensured all of your devices connected successfully right away.
Your kind words and detailed feedback mean a great deal to our team. We're delighted that your transition to the service went so smoothly, and we truly appreciate your "10 stars" rating! Thank you for choosing Brightspeed and for being a valued customer.
-Jeiza
Hello James,
Thank you for your wonderful feedback! We truly appreciate your kind words and support. We're glad Kevin provided timely, professional service and ensured everything was working perfectly before he left. Reviews like yours motivate us to continue delivering great experiences. Thank you for choosing us!
-KC
