Cerebral提供高质量的在线治疗，并负责任地提供心理健康药物的获取渠道。负担得起的治疗方案和用户友好的应用程序让您轻松获得所需的心理健康支持。为您设计的心理健康方案：您将在一个安全、无评判的环境中从治疗师、处方医生或两者那里获得个性化方案。我们关注您的进展：大多数在线心理健康平台将您与临床医生联系起来，但没有明确的治疗目标。使用Cerebral，您始终知道自己在走向何方。您的治疗师或处方医生会与您一起制定计划，并提供您达到心理健康重要里程碑所需的支持。我们会了解您：无论您需要治疗、药物还是两者都需要，您都会选择专门针对您需求的临床医生，并安排初始会话互相了解。您将获得个性化方案：共同制定治疗方案，针对您的目标。进行月度评估并跟踪进展。设定康复里程碑：经过90天的护理后，反思您的进展并与团队检查以评估您的进展。
以上内容由商家自行提供，未经平台核实。Cerebral（cerebral.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 199 条用户评价，属于健康与医疗分类，口碑良好。83% 的评价为 4 星及以上，12% 为 1 星；商家回复了 100% 的差评；评价主要围绕客户服务、使用体验、价格。数据最后更新于 2026-09-02。
看了131条评价，评价者们对这家公司体验很好，提到他们接受的护理非常有效。顾客经常称赞员工知识渊博、治疗师敬业，在整个个人心理健康旅程中都非常有同情心、细心且真正有帮助。人们也觉得在线平台非常容易使用，非常感激能够方便、负担得起地获得专业治疗选择。 不过有些评价者对意外的提供者变更和关于最近平台政策更新的突然沟通问题不满意。少数人也遇到了联系客户支持代表或妥善管理在线预约流程的令人沮丧的困难。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。很好的平台，对我帮助很大。我没有获得 5 星的唯一原因是因为我更换了保险并且不得不换到另一位治疗师。当我看到他们没有聊天或电话支持时，我很紧张，但他们很快就回复了我的票。我很高兴能够接受这项服务，治疗师非常友善。治疗师不匹配很容易解决，因为如果您感觉不舒服，您可以轻松更换另一个治疗师。如果你有保险，或者如果你有能力不带保险，我肯定会推荐大脑！
你好 Eric， 感谢你给予 Cerebral 正面评价，以及关于更新保险和治疗师体验的反馈。 今后如需联系支持团队，你可以通过电话 415-403-2156、发送邮件至 [email protected]，或通过应用内的 Cerebral 消息门户联系我们！ 再次感谢你的好评。如需进一步帮助或有任何问题，请随时联系我们。我们随时准备为你提供帮助。 此致， Cerebral 客户参与团队
很容易预约，而且非常乐于助人，我对我的预约非常满意。
Dear Carl, Thank you for taking the time to share your positive feedback about Cerebral! We're encouraged to hear about your good experience with us, as our team aims to consistently provide high-quality care and service. Please let us know if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
很棒的倾听者，喜欢我的治疗师，并且喜欢我几乎可以在任何地方进行治疗。
Hello Dr. Shalini Ramjit, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
我的第一堂课非常棒。我很乐意分享自己的烦恼，并通过谈话找到了一个合乎逻辑的起点。 强烈推荐。
Dear Craig, Thank you for taking the time to share your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
Cerebral 拥有知识渊博的专业人士和用户友好的平台，可以轻松回答棘手的心理健康问题。
Hello Gerard, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
开始时很棒，但很快就变得很糟糕。每次我去补充药物时，他们都告诉我，我的处方医生拒绝了我的请求。每当您向医生发送消息时，他们都不会阅读。每当您致电客户支持时，他们都不会接听。我付这么多钱究竟是为了什么呢？永远无法得到我的药物，也得不到任何帮助。从字面上看，使用除此之外的任何东西
Hello Malik, Thank you for sharing your concerns about your medication. We empathize with your concerns and understand the importance of accessing your refills in a timely manner. Your well-being is our top priority. To provide you with the best possible support, please look out for an email from our Client Engagement Team directly. Our experienced team will carefully review your case and work closely with you to find a suitable solution. Your health and peace of mind are important to us, and we are here to help in any way we can. Warm regards, Customer Engagement Team, Cerebral
服务很差。我已经与他们的技术支持人员合作了近一个月，只是为了安排预约。他们的软件有一个故障，阻止我通过保险付款，并一直试图强迫我支付全价。可怕的是他们糟糕的软件和糟糕的服务使我无法安排治疗。
亲爱的Rachel， 感谢您向我们反馈这些技术问题。我们理解这类问题可能会令人沮丧，对于由此造成的任何不便，我们深表歉意。 请留意支持团队即将发送的邮件更新，以确保您后续的使用体验顺畅。我们期待有机会为您提供进一步的帮助！ 此致， Cerebral客户参与团队
大多数提供者都是精神科执业护士，缺乏现实世界的精神科护理经验。如果您想要的不仅仅是针对一般性抑郁症或一般性焦虑症的基本护理，他们会拒绝您的治疗。这项服务是浪费钱，你最好去寻求真正的专业护理。
Dear Flavii, Thank you for taking the time to express your concerns about your recent experience with your clinician. We sincerely apologize that your encounter fell short of the high standards we strive to maintain. While we do have clinicians with a wide-range of degrees, certifications, and experience, your feedback is invaluable, and we are committed to understanding your perspective better. Our team is dedicated to addressing your concerns and finding the best possible solution for you. I’ll send you a form through Trustpilot where you can provide us additional information, such as the email address linked to your account, so that we can reach you directly to determine how we can best support you. Best regards, Customer Engagement Team, Cerebral
Cerebral 使我能够治疗多动症。肖恩倾听并帮助我继续通过药物管理和讨论选择来引导我的心理健康。我很感激他给予我的自主权，让我积极照顾自己。
Dear Terra, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
在整个注册过程中被误导，认为这是治疗多动症药物的地方，但就像其他所有一毛钱的在线心理健康提供商一样，他们只能开非兴奋剂。如果这对你有用，那就太好了，但作为一个真正患有多动症并需要有效药物治疗的人，这是浪费时间和金钱，我永远不会回来。
Hello Caden, Thank you for sharing your concerns about your medication. We sincerely empathize with your situation. You can find more information on the medication that Cerebral currently offers by visiting our website at https://cerebral.com/. As noted on our website, we unfortunately are not able to prescribe controlled substances, such as benzodiazepines or stimulants, at this time, but we can prescribe many other medications that may offer similar relief. Please look out for an email from our Client Engagement Team directly for further, specialized support. Our experienced team will carefully review your case and work closely with you to find a suitable solution. Your health and peace of mind are important to us, and we are here to help in any way we can. Best regards, Customer Engagement Team, Cerebral
我的治疗师 Lakeithia 是我过去在其他平台上见过的顶级、最好的治疗师！
Hello Julia, Thank you for taking the time to share your positive feedback about Cerebral! We're encouraged to hear that you had a good experience with your clinician, as our team consistently strives to provide high-quality care and service. Please let us know if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
处方医生无法帮助我。 虽然 Cerebral 的广告声称他们可以解决 ADHD 问题，但并没有说 Cerebral 不能处理受控物质。 我正在服用阿得拉。 我在我的摄入中明确了这一点。 它没有被抓住。 因此，我与处方医生通话的 15 分钟花费了我为开始订阅而支付的全部 160 美元，因为 Cerebral 不退款。 他们的所有摄入量都使用人工智能预设的回复。他们的程序无法捕捉关键词“阿得拉”和“注意力缺陷多动症”，并对它们无法使用受控物质做出反应。如果我从一开始就知道这一点，我就不会订阅。
你好 Patricia， 感谢你分享关于药物的担忧。我们真诚地理解你的处境。 你可以在 https://cerebral.com/ 访问我们的网站，了解 Cerebral 目前提供的更多药物信息。正如我们网站上所述，我们目前无法开具受控物质（如苯二氮䓬类药物或兴奋剂）的处方，但我们可以开具许多其他可能提供类似缓解效果的药物。 请留意来自我们客户参与团队的直接邮件，以获取进一步支持和重要更新。你的健康和安心对我们很重要，我们随时准备尽最大努力帮助你。 此致， Cerebral 客户参与团队
受到治疗师和工作人员的虐待。
Hello J R, Thank you for taking the time to express your concerns about your recent experience with your clinician and care team. We sincerely apologize that your encounter fell short of the high standards we strive to maintain. Your feedback is invaluable, and we are committed to understanding your perspective better. I’ll send you a form through Trustpilot where you can provide us additional information, such as the email address linked to your account, so that we can reach you directly to determine how we can best support you. Best regards, Customer Engagement Team, Cerebral
丽贝卡听取了我的担忧和我过去的病史，并在同一天让我接受药物治疗睡眠和创伤后应激障碍。
Hello Brandon, We appreciate your positive feedback about Cerebral!, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
大约四年来，我一直在接受脑部药物治疗。我的药物总是正确的，一切都很好。开处方的人很体面。很难找到一个真正有帮助并且不会一直催促你的人。不过我确实对他们有意见。当时我的财务状况不佳，无法支付三个月 180 美元的订阅费。我的药物已经用完，严重戒断，以至于我不得不去急诊室。我向大脑求助，恳求他们给我寄一份紧急补充品，因为我害怕提款，他们以良好的资本主义方式拒绝了我，并拒绝了我，直到我付了 180 美元。这是相当反乌托邦和恶心的，尤其是来自一家声称“关心患者心理健康”但完全不考虑患者退出的公司。这是一个不错的品牌，它只是一个典型的资本主义公司，最终不关心他们的病人！节省你的钱，因为大脑不在乎你是否退出他们提供给你的药物！他们还在大约一两年前给我发了一封电子邮件，称他们被发现出售客户数据信息，并且必须合法地告诉他们的患者。所以这也太恶心了！他们让我退出，还窃取了我的数据并将其卖给天知道是谁。提防
Dear laly, Thank you for sharing your concerns about your medication. We empathize with your concerns your well-being is our top priority. To provide you with the best possible support, please reach out to us at [email protected]. Our experienced team will carefully review your case and work closely with you to find a suitable solution. Your health and peace of mind are important to us, and we are here to help in any way we can. Also, Cerebral values customer privacy and regrets the potential disclosure incident reported in Mar. 2023. Cerebral has since enhanced our information security and technology vetting processes to mitigate the risk of similar incidents and recently resolved the FTC’s related investigation.Please contact [email protected] for additional information related to this incident. Warm regards, Customer Engagement Team, Cerebral
治疗师良好的倾听技巧解释了药物的副作用以及为什么她选择了她所做的药物，尊重并承认我的感受，而不是不屑一顾，只试图治疗疾病而不是人。
Hello Misha, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
我已经寻找精神科医生大约三年了，经历过几次，这是我第一次感到真正的舒服，被倾听，而不是被评判。我立刻放松了警惕，而其他人还没有发生这种情况。我很高兴我发现了大脑
Dear Lissette, Thank you for choosing to share your positive feedback about Cerebral, and your clinician! We're encouraged to hear about your good experience with us, as our team consistently strives to provide high-quality care and service. Please let us know if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
Iliana Monzon 在我的旅程中给予了我难以置信的支持。她创造了一个安全、不带偏见的空间，让我感到真正被倾听和理解。她的指导帮助我成长、设定界限并从更健康的角度看待事物。我很感激在她的支持下我所取得的进步，并强烈推荐她给任何寻求有意义改变的人。
Dear Yarleny, Thank you for choosing to share your positive feedback about Cerebral, and your clinician! It's encouraging to hear about your incredible experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Best regards, Customer Engagement Team, Cerebral
我的处方医生很棒！她问了我相关问题。给了我很好的信息并且非常有帮助！我真的感到很有信心！
Hello Maria, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
向陌生人坦白我为什么需要心理健康药物有点害怕。但 Cerebral 允许您选择自己的提供商是有原因的，而预约是最困难的部分。事实证明，出现并为自己辩护是很容易的部分。 福拉很友善，富有同情心，除非她有重要问题或法律要求的问题，否则让我主导谈话。她听着，没有催促我，我离开时感觉自己被倾听了。 该平台和我的提供商都让我重新走上自我感觉之路。如果您害怕尝试，请预约。这是最难的部分。
亲爱的 Melissa， 感谢你抽出时间分享对 Cerebral 的正面评价！听到你与我们合作的良好体验，包括与你的提供者及我们平台的整体体验，让我们倍感鼓舞，因为我们的团队始终致力于提供高质量的护理和服务。 如需进一步帮助或有任何问题，请随时联系我们。我们随时准备为你提供帮助！ 此致， Cerebral 客户参与团队
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Brightside Health4.2共 199 条符合条件的评价
