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健康与医疗

Cerebral

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199 条评价

4.3199 条评价
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关于 Cerebral

数据更新
网站
cerebral.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
129 条评价
差评回复率
100%(31/31 条)
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商家自述

Cerebral提供高质量的在线治疗,并负责任地提供心理健康药物的获取渠道。负担得起的治疗方案和用户友好的应用程序让您轻松获得所需的心理健康支持。为您设计的心理健康方案:您将在一个安全、无评判的环境中从治疗师、处方医生或两者那里获得个性化方案。我们关注您的进展:大多数在线心理健康平台将您与临床医生联系起来,但没有明确的治疗目标。使用Cerebral,您始终知道自己在走向何方。您的治疗师或处方医生会与您一起制定计划,并提供您达到心理健康重要里程碑所需的支持。我们会了解您:无论您需要治疗、药物还是两者都需要,您都会选择专门针对您需求的临床医生,并安排初始会话互相了解。您将获得个性化方案:共同制定治疗方案,针对您的目标。进行月度评估并跟踪进展。设定康复里程碑:经过90天的护理后,反思您的进展并与团队检查以评估您的进展。

以上内容由商家自行提供,未经平台核实。

Cerebral靠谱吗?

Cerebral(cerebral.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 199 条用户评价,属于健康与医疗分类,口碑良好。83% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评;评价主要围绕客户服务、使用体验、价格。数据最后更新于 2026-09-02。

评价综述

AI 生成

看了131条评价,评价者们对这家公司体验很好,提到他们接受的护理非常有效。顾客经常称赞员工知识渊博、治疗师敬业,在整个个人心理健康旅程中都非常有同情心、细心且真正有帮助。人们也觉得在线平台非常容易使用,非常感激能够方便、负担得起地获得专业治疗选择。 不过有些评价者对意外的提供者变更和关于最近平台政策更新的突然沟通问题不满意。少数人也遇到了联系客户支持代表或妥善管理在线预约流程的令人沮丧的困难。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

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Aciana Kahey · 写过 1 条评价 · 体验于 2026-02-25 ·

我喜欢使用这个平台

我很喜欢使用这个平台。我想尽快开始为我的 BPD 服药。我能够在同一天注册这个平台、安排预约并获得处方药。这是一个非常简单易行的过程。

Cerebral 回复2026-03-02

Hello Aciana, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Amelia Dreher-Persons · 写过 1 条评价 · 体验于 2026-02-26 ·

我已经使用 Cerebral 多年了……

我已经使用 Cerebral 多年,并且很享受持续得到的护理。工作人员总是很善于倾听我的需求,而且似乎真的很关心帮助我。

Cerebral 回复2026-02-26

Hello Amelia, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

我对…感到非常失望

我对大脑非常失望!我看了一位医生,然后她取消了随访。我被指控了! 我去药房取药,但我的补充品已经卖完了!如果不服用的话,我就无法获得具有显着副作用的重要心理健康药物! 我去重新预订,发现有一条错误消息,表明 drs 许可证有问题! 没有警告。没有联系。就让我没吃药了!!! 这是可悲的,我不会支付我的未付账单,因为我必须向另一位医生支付相同的药物费用!

Cerebral 回复2026-02-26

你好Traci, 感谢您分享关于您药物的担忧。我们理解您的关切,也明白能够获取药物的重要性。您的健康是我们最优先考虑的事项。 为了给您提供最好的支持,请留意客户参与团队直接发送的消息和邮件。我们经验丰富的团队将仔细审查您的情况,并与您密切合作找到合适的解决方案。您的健康和安心对我们很重要,我们随时准备尽我们所能提供帮助。 此致, Cerebral客户参与团队

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Austin Nichols · 写过 1 条评价 · 体验于 2026-02-16 ·

方便的

确信所有内容都在您的手机中并邮寄到您家门口,这是真正的游戏规则改变者。当新功能推出时,该应用程序可能会出现一些问题,但这丝毫不会影响您接受的护理水平。

Cerebral 回复2026-02-19

Hello Austin, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. We also appreciate you bringing these technical difficulties to our attention. We understand these types of issues can be frustrating, and we sincerely apologize for any inconvenience caused. To allow us to provide you with the best support, please look out for an email from our Client Engagement Team directly. Sharing more details will allow us to investigate and resolve the problem effectively to ensure a smooth experience for you moving forward. We look forward to the opportunity to assist you further! Warm regards, Customer Engagement Team, Cerebral

大脑改变了我的生活

我大约三年前开始使用大脑,它让我的生活变得更好。我尝试过无数其他治疗师、项目和药物,但成功率为零。然后我从第二个孩子身上发现了产后脑病。我首先开始用药,处方医生听取了我所说的一切,并为我提供了一个有效的组合。然后我开始每周进行一次治疗,经过两年的努力,我可以说我不再患有活跃的抑郁症,并且可以控制我的焦虑。

Cerebral 回复2026-02-18

亲爱的Brittney, 感谢您抽出时间分享您对Cerebral以及您的临床医生的正面反馈。了解到您的体验让我们备受鼓舞,因为我们团队始终致力于为每一位客户提供高质量的护理和服务。 您的反馈确实很有影响力,也激励我们不断提升标准。 如果您需要进一步帮助或有任何问题,请随时联系我们。我们随时为您提供支持! 此致, Cerebral客户参与团队

M
Michael Miracle · 写过 5 条评价 · 体验于 2026-02-10 ·

正是按照医生的嘱咐

自上次大流行以来,心理健康状况发生了变化,我个人认为情况正在变得更好。远程医疗是提供者和客户之间沟通的有效方式。 允许客户轻松访问提供者是解决当今心理健康问题的基础。不幸的是,心理健康仍然带有一种耻辱,由于这家公司 Cerebral 所产生的影响,这种耻辱有望很快得到改变。

Cerebral 回复2026-02-17

Hello Michael, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

我的心理护士救了我!

我的心理护士凯伦救了我!我的双相情感障碍让我陷入一次又一次的躁狂危机。 Cerebral 立即为我找到了一名提供者,他倾听并帮助我服用药物,这产生了巨大的影响。我强烈推荐大脑!

Cerebral 回复2026-02-13

亲爱的Brandie, 感谢您对Cerebral以及您的临床医生给予的正面反馈!听到您有良好的体验让我们倍感欣慰,因为我们团队始终致力于为每一位客户提供高质量的护理和服务。 您的善意话语激励我们不断提升标准。 再次感谢您的鼓励性评价。如果您需要进一步帮助或有任何问题,请随时联系我们。我们随时准备为您提供帮助! 此致, Cerebral客户参与团队

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Sofia Saulo · 写过 1 条评价 · 体验于 2026-02-08 ·

开始来这里治疗抑郁和焦虑

当我的阿姨告诉我这件事时,我刚开始来这里,我已经喜欢上了它,我的治疗师很棒,并且直接与我交谈该应用程序,在线使用它非常容易,而且他们购买了很多保险,会推荐

Cerebral 回复2026-02-10

Hello Sofia, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Mary Rizzo · 写过 1 条评价 · 体验于 2026-01-31 ·

只是说话

我爱我的治疗师,她理解我,这太棒了

Cerebral 回复2026-02-09

Hello Mary, Thank you for choosing to share your positive feedback about Cerebral, and your clinician! We're encouraged to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral

B
Barbara Alves · 写过 1 条评价 · 体验于 2026-02-06 ·

很棒的体验

我过去曾使用过其他心理健康平台,包括 Talkiatry,但直到我开始使用 Cerebral 之前,我从未真正感受到被人关注或支持。该平台易于使用、组织良好并且真正以患者为中心。 我特别感谢我的执业护士安娜·拉德勒。她深思熟虑,富有同情心,并且真诚地倾听。我感受到了我以前从未经历过的支持、理解和关心。 Cerebral 给我带来了真正的改变,我强烈推荐它。

Cerebral 回复2026-02-09

Hello Barbara, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

E
Elia Smeaver · 写过 1 条评价 · 体验于 2026-01-20 ·

他们听

我总觉得他们做得很好,真正倾听了你的意见和你的需求。在我看来,这是很难实现的。

Cerebral 回复2026-01-23

Hello Elia, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

V
Victoria · 写过 2 条评价 · 体验于 2026-01-21 ·

最初很享受我的经历……

最初很享受我的大脑体验;然而,由于“管理我的健康所需的详细审查和复杂决策”,他们改变了保险计费方式,这是荒谬的,因为我的药物和剂量都没有改变,但 Brain 向我和我的保险公司收取的费用比过去多了 25%。与医疗服务提供者进行 10 分钟的通话以确认我的药物是否有效,这并不复杂,也不详细。

Cerebral 回复2026-01-21

Dear Victoria, Thank you for taking the time to share your feedback with us. We understand that your experience fell short of our standard of care, and we sincerely apologize for any inconvenience caused. Our team is dedicated to addressing your concerns and finding the best possible solution for you. I’ll send you a form through Trustpilot where you can provide us additional information, such as the email address linked to your account, so that we can reach you directly to determine how we can best support you. Best regards, Customer Engagement Team, Cerebral

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Benjamin Vest · 写过 3 条评价 · 体验于 2026-01-21 ·

这对我帮助很大

对我来说是一次很好的经历。

Cerebral 回复2026-01-22

Hi Benjamin, We truly appreciate you sharing your positive feedback about Cerebral! It's encouraging to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Please feel free to reach out if you need further assistance or have any question. We're here to support you! Kind regards, Customer Engagement Team, Cerebral

D
Dayane Da silva correa · 写过 2 条评价 · 体验于 2026-01-21 ·

我推荐

他们的支持和处方者非常专业。我很享受!

Cerebral 回复2026-01-22

Dear Dayane, Thank you for taking the time to share your positive feedback about Cerebral, and your clinicians! If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

B
Brian Ferris · 写过 1 条评价 · 体验于 2026-01-20 ·

从一开始

从一开始,Cerebral 就表现出色。我得到了我需要的帮助和指导,并且一直受到很好的对待。我强烈推荐 Cerebral 给任何人考虑一下。不要犹豫,不要等待。你会很高兴你这么做的。

Cerebral 回复2026-01-21

Hello Brian, Thank you for taking the time to share your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Best regards, Customer Engagement Team, Cerebral

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Ego Ipse · 写过 1 条评价 · 体验于 2026-01-18 ·

迄今为止我所做的绝对是最好的选择......

绝对是我今年迄今为止做出的最佳选择。我喜欢它。

Cerebral 回复2026-01-20

Dear Ego Ipse, Thank you for choosing to share your positive feedback about Cerebral! Your kind words motivate us to keep pushing the bar higher. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral

J
Jaclyn · 写过 3 条评价 · 体验于 2026-01-16 ·

Cerebral 不仅提供...

Cerebral 不仅为我的心理预约提供便利,而且还提供治疗和药物递送服务。我在日程安排上从来没有遇到过麻烦,而且我得到的客户支持是无与伦比的。这是我与 Cerebral 合作的第三个年头。

Cerebral 回复2026-01-20

Hello Jaclyn, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Anna · 写过 1 条评价 · 体验于 2026-01-07 ·

非常适合旅行专业人士

当我出差时,绝对喜欢大脑。它们很容易获得,我很高兴再次与肖恩合作实现我的心理健康目标

Cerebral 回复2026-01-08

Hello Anna, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Skylar · 写过 2 条评价 · 体验于 2026-01-05 ·

绝对最好的!

当我决定尝试 Cerebral 时,我真的处于最低谷。我什么都没有得到,除了最好的照顾!来自大家!不仅仅是我的治疗师!他们确实救了我的命。

Cerebral 回复2026-01-06

Dear Skylar, Thank you for choosing to share your positive feedback about Cerebral! We're encouraged to hear about your good experience with us, as our team consistently strives to provide high-quality care and service. We're always here to support you! If you need further assistance or have any questions, please feel free to reach out. Kind regards, Customer Engagement Team, Cerebral

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Lana · 写过 2 条评价 · 体验于 2025-12-21 ·

医生非常乐于助人并且…

医生非常乐于助人而且很专业。尽管我的保险有问题,她还是能够帮助我,并给我开了 3 个月急需的药物。我喜欢我的药物会直接送到我家。非常方便。

Cerebral 回复2026-01-05

Hello Lana, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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