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健康与医疗

Cerebral

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199 条评价

4.3199 条评价
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关于 Cerebral

数据更新
网站
cerebral.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
129 条评价
差评回复率
100%(31/31 条)
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商家自述

Cerebral提供高质量的在线治疗,并负责任地提供心理健康药物的获取渠道。负担得起的治疗方案和用户友好的应用程序让您轻松获得所需的心理健康支持。为您设计的心理健康方案:您将在一个安全、无评判的环境中从治疗师、处方医生或两者那里获得个性化方案。我们关注您的进展:大多数在线心理健康平台将您与临床医生联系起来,但没有明确的治疗目标。使用Cerebral,您始终知道自己在走向何方。您的治疗师或处方医生会与您一起制定计划,并提供您达到心理健康重要里程碑所需的支持。我们会了解您:无论您需要治疗、药物还是两者都需要,您都会选择专门针对您需求的临床医生,并安排初始会话互相了解。您将获得个性化方案:共同制定治疗方案,针对您的目标。进行月度评估并跟踪进展。设定康复里程碑:经过90天的护理后,反思您的进展并与团队检查以评估您的进展。

以上内容由商家自行提供,未经平台核实。

Cerebral靠谱吗?

Cerebral(cerebral.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 199 条用户评价,属于健康与医疗分类,口碑良好。83% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评;评价主要围绕客户服务、使用体验、价格。数据最后更新于 2026-09-02。

评价综述

AI 生成

看了131条评价,评价者们对这家公司体验很好,提到他们接受的护理非常有效。顾客经常称赞员工知识渊博、治疗师敬业,在整个个人心理健康旅程中都非常有同情心、细心且真正有帮助。人们也觉得在线平台非常容易使用,非常感激能够方便、负担得起地获得专业治疗选择。 不过有些评价者对意外的提供者变更和关于最近平台政策更新的突然沟通问题不满意。少数人也遇到了联系客户支持代表或妥善管理在线预约流程的令人沮丧的困难。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

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Alix Lemmon · 写过 2 条评价 · 体验于 2025-11-14 ·

他们拿走了我的保险

他们接受了我的保险,这真的很好。账单很容易查看,但用你的保险来解读却很烦人。

Cerebral 回复2025-11-14

Dear Alix, We appreciate your positive feedback about Cerebral, and we're here to assist with any insurance or billing questions you may have! If you need further assistance or have any questions, please feel free to reach out to us at [email protected]. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

M
Malinda Spykstra · 写过 1 条评价 · 体验于 2025-11-11 ·

非常有帮助

非常有帮助,我能够解决我的问题。 谢谢

Cerebral 回复2025-11-11

Dear Malinda, We appreciate your positive feedback about Cerebral! Thank you for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Best regards, Customer Engagement Team, Cerebral

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Kyle Bessemer · 写过 5 条评价 · 体验于 2025-11-04 ·

Cerebral 帮助我继续进行……心理健康治疗

Cerebral 通过便捷的在线体验帮助我满足了药物需求。我以前曾在当地的医疗补助诊所工作过,但在失去医疗补助后需要不同的解决方案,而 Cerebral 能够继续我之前的处方医生留下的地方。

Cerebral 回复2025-11-10

Hello Kyle, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Adriana Mora · 写过 1 条评价 · 体验于 2025-11-07 ·

很棒的体验而且价格实惠!

我对 Cerebral 的体验非常棒!我遇到的两位治疗师都知识渊博、富有同情心、支持性且富有同理心。我还开始了药物治疗,我对摄入/评估过程非常满意,看看这对我来说是否是一个好的选择。我总觉得我的意见得到了倾听,我所有的担忧都得到了解决。而且比我去过的其他地方便宜很多!

Cerebral 回复2025-11-10

Hello Adriana, We appreciate your positive feedback about Cerebral, and your clinicians! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Anna Simonenko · 写过 3 条评价 · 体验于 2025-10-13 ·

高技能且富有同理心的专业人士

我必须尽快找到治疗师,我很高兴找到了 Cerebral。我的治疗师梅根·杨非常棒。富有同情心,洞察力强,善于倾听。专业且支持。强烈推荐!

Cerebral 回复2025-11-10

Dear Anna, We truly appreciate your positive feedback about Cerebral! It's encouraging to hear about your good experience with Cerebral, and your clinician specifically, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Best regards, Customer Engagement Team, Cerebral

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Kellie · 写过 4 条评价 · 体验于 2025-11-05 ·

优秀的体验

我的提供者很棒。非常友善,符合正在发生的事情并且很容易聊天。她专心聆听,很快就了解了我的需求,并为我开了一些处方。我真的非常喜欢 Cerebral 直接将 Rx 发送给您;对于患有抑郁症的人来说,我不必添加差事真的很有帮助!很高兴我找到了这个。

Cerebral 回复2025-11-10

Dear Kellie, Thank you for choosing to share your positive feedback about Cerebral, and your clinician! Your kind words motivate us to keep pushing the bar higher. Please feel free to reach out if you need further assistance or have any questions. We're here to support you! Kind regards, Customer Engagement Team, Cerebral

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Kimberly Irvin · 写过 1 条评价 · 体验于 2025-11-03 ·

又快又简单

过程又快又简单。博士很专业,知识渊博。我会推荐给任何需要精神支持和帮助的人。

Cerebral 回复2025-11-07

Dear Kimberly, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral

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Elizabeth de la Vega · 写过 1 条评价 · 体验于 2025-11-05 ·

我在 Cerebral 工作已经 3 年多了;强烈推荐

我在 Cerebral 工作已经 3 年多了。他们很乐于助人,并拥有一支强大的支持团队。处方医生在周末和下班后提供服务。我非常满意并且强烈推荐。

Cerebral 回复2025-11-06

Hello Elizabeth, We appreciate your positive feedback about Cerebral! It's heartening to hear that you continue to have a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Kara Carpenter · 写过 1 条评价 · 体验于 2025-11-02 ·

对大脑很满意

如此令人难以置信的支持团队!我爱我的执业护士,她非常关心和彻底地让我接受适当的药物治疗我的精神障碍。 100%会推荐您的治愈之旅!

Cerebral 回复2025-11-03

Hello Kara, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Daniel Smith · 写过 2 条评价 · 体验于 2025-10-28 ·

非常关心!

我的护理团队非常棒。科林博士在第一个月就给了我很大的帮助。我真的很期待我们的会议。

Cerebral 回复2025-10-30

Dear Daniel, Thank you for taking the time to share your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Please feel free to reach out if you have any questions or concerns. We're here to support you! Kind regards, Customer Engagement Team, Cerebral

很棒的治疗选择!

作为一名心理健康领域的社会工作者,我从来没有真正想过我会成为办公室另一边的人。在过去的一年里,我与许多心理健康问题作斗争,直到螺旋式上升开始时我才意识到自己患有这些问题。仅仅几个月的时间,我的治疗师就能够识别出我有问题的想法和行为,教我改善生活的技能,并在需要时指出我的BS。 Cerebral 一直是我的救星。我唯一的问题是他们不接受我的保险,所以我必须自掏腰包。除此之外,我强烈推荐!!

Cerebral 回复2025-10-28

你好 Megan, 感谢你给予 Cerebral 的正面评价!听到你与我们合作愉快,我们深感欣慰,因为我们的团队始终致力于提供高质量的护理和服务。 你的鼓励话语激励我们不断提升标准。 再次感谢你的好评。如需进一步帮助或有任何疑问,请随时联系我们。我们随时准备为你提供帮助。 此致问候, Cerebral 客户互动团队

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Heather · 写过 1 条评价 · 体验于 2025-10-25 ·

全场五颗星!

能够从多名治疗师中进行选择,并根据我的需要选择会面时间,使得开始治疗的艰巨任务变得更加容易。我的治疗师和处方医生知识渊博,如果我有疑问或疑虑,很容易联系到我。该平台本身非常易于使用。我非常感谢大脑。

Cerebral 回复2025-10-27

Hello Heather, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Katie McClain · 写过 1 条评价 · 体验于 2025-10-01 ·

谢谢?

我花了几年时间才最终决定开始治疗,因为我有信任问题和遗弃问题。 我通过大脑找到了一位我爱的治疗师。 他能够帮助我学会重新开始爱自己。 他帮助我度过了一些非常低谷。 几个月来效果很好。 最终用户体验相当积极,尽管有时应用程序导航有点不直观。 几周前,当我与我的治疗师会面时,我发现他因为几条可能由躁狂患者填写的三星级评论而被解雇,所有这些都变得无关紧要。 很高兴知道,你有能力吹嘘 4.8 或 4.9 的总体评分,以与成长疗法和其他同样做同样事情的平台竞争,这比考虑客户的需求更重要,也比考虑客户的需求更重要,也知道让一个最终进入治疗的人通过对她的治疗师进行拉屎罐头引发所有这些信任和遗弃问题是多么不稳定。 享受您自己的三星级评论。 感觉如何?

Cerebral 回复2025-10-21

Hello Katie, We appreciate you taking the time to express your concerns about your recent experience with Cerebral. We sincerely apologize that your encounter fell short of the high standards we strive to maintain. Your feedback is invaluable, and we are committed to understanding your perspective better. To help us address this issue effectively, please look out for an email from our Client Engagement Team directly so we can work with you to make this right. We are committed to resolving this matter and demonstrating the high standard of care you deserve in all of your interactions with our team. Warm regards, Customer Engagement Team, Cerebral

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Amanda · 写过 3 条评价 · 体验于 2025-10-20 ·

优秀的心理健康服务。

我的治疗师直击我问题的核心。她帮助我看清情绪,看到导致这种感觉的想法,并教我如何对抗这些想法。我的处方医生很棒。我不记得上次我感到如此平静和快乐是什么时候了。

Cerebral 回复2025-10-21

Hello Amanda, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral

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Ashley Correll · 写过 1 条评价 · 体验于 2025-09-20 ·

3年前我开始和你们一起

三年前我开始和你们一起。我除了美好的经历之外一无所有。三年前,我遇到了一些不好的事情,说实话,你们在所有的支持下拯救了我的生命,并为我指明了正确的药物治疗方向!

Cerebral 回复2025-10-21

Dear Ashley, Thank you for choosing to share your positive feedback about Cerebral! Your kind words motivate us to keep pushing the bar higher. Please do not hesitate to reach out with any questions or concerns. We're here to support you! Kind regards, Customer Engagement Team, Cerebral

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Tanisha Clark · 写过 1 条评价 · 体验于 2025-10-07 ·

治疗师提供护理,Cerebral 提供将患者与护理联系起来的服务

Cerebral 不提供高质量的在线咨询。 治疗师会这样做。 Cerebral 很难持续获得这种护理,因为他们的目标与提供优质护理的治疗师并不完全一致。由于政策变化,我必须离开 Cerebral 接受治疗师的护理,或者更换治疗师。 事实证明,两者都有点痛苦且不必要。 此外,直接来自 Cerebral 的沟通缺乏同理心和基本的客户服务协议。

Cerebral 回复2025-10-17

Hello Tanisha, Thank you for taking the time to express your concerns about your recent experience with Cerebral. We sincerely apologize that your encounter fell short of the high standards we strive to maintain. Your feedback is invaluable, and we are committed to understanding your perspective better. To help us address this issue effectively, please look out for an email from our Client Engagement Team directly. We are committed to resolving this matter and demonstrating the high standard of care you deserve in all of your interactions with our team. Warm regards, Customer Engagement Team, Cerebral

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Tracey · 写过 1 条评价 · 体验于 2025-10-13 ·

我的心理健康没有什么可耻的……

我的心理健康游戏没有什么可耻的!在大流行期间,我精神崩溃,处理焦虑和其他问题,我最终不得不屈服于耻辱……我需要精神援助和协助。 我不想让任何人知道.. 我第一次接触 Cerebral 时,我感到一种温暖、一种平静,我并不孤单,他们是来帮助我的,他们已经做到了这一点!工作人员非常耐心。 我已经是梅根·肯尼的病人好几年了...她每次谈话都没有跳过每次约会..有一次我说忘记了,..我不能这样做...在缺席几个月后..我回来时她就在那里准备让我回到正轨..我爱我的护理团队..我们现在是一家人了我已经并将继续与家人朋友分享和传播有关 Cerebral 的信息....幸福的日子就在前方......

Cerebral 回复2025-10-14

Dear Tracey, Thank you for choosing to take the time to share your positive feedback about Cerebral, and your clinician! Your kind words motivate us to keep pushing the bar higher. We're always here to support you with any questions or concerns you may have, so please do not hesitate to reach out! Kind regards, Customer Engagement Team, Cerebral

我不同意他们的所有观点……

我并不同意他们的所有政策,但当我联系他们或遇到问题时,他们总是对我做正确的事。我的治疗师瓦伦蒂娜也是名副其实的救星,没有比我和她在一起更好的经历了。如果您正在寻找相当实惠的药物、治疗或两者兼而有之的选择,Cerebral 是一家不错的公司。感谢大脑!

Cerebral 回复2025-10-14

你好 Elina, 感谢你给予 Cerebral 的正面评价!听到你与我们合作愉快,我们深感欣慰,因为我们的团队始终致力于提供高质量的护理和服务。 如需进一步帮助或有任何疑问,请随时联系我们。我们随时准备为你提供帮助。 此致问候, Cerebral 客户互动团队

安娜太棒了——我很舒服……

安娜太棒了 - 我在舒适的家中,我喜欢变焦通话体验,它对我来说真的很有效!

Cerebral 回复2025-10-08

你好 Corinne, 感谢你给予 Cerebral 和你那位临床医生的好评!得知你与我们合作愉快,我们深感欣慰,因为我们的团队始终致力于提供高质量的护理和服务。 你的鼓励让我们更有动力不断提升。 再次感谢你的好评。如果你需要进一步的帮助或有任何问题,请随时联系我们。我们随时准备为你提供帮助。 此致问候, Cerebral 客户互动团队

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Arkadiy Ruditskiy · 写过 1 条评价 · 体验于 2025-09-29 ·

良好的服务,快速高效……

良好的服务,快速高效的预订

Cerebral 回复2025-10-09

Hi Arkadiy, Thank you for choosing to share your positive feedback about Cerebral! We're encouraged to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Please do not hesitate to reach out if you have any questions or concerns. We're here to support you! Best regards, Customer Engagement Team, Cerebral

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