Online shopping from the huge selection of electronics, cell phone & accessories, computers, car accessories, sporting goods, home products and apparel at reasonable price and worldwide free shipping.
Very good quality items. Pretty good shipping times to the USA. Great prices. Well recommended.
Cesdeals 回复2020-07-01
Hello dear customer,
Thank you for your info and happy for you.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on us again.
Best regards,
CESDEALS Customer Service
There is no customer service at all.
The order took 2 weeks longer than they said, before the shipment I tried to cancel, no one ever answered.
If you have a problem with your order and it is broken or lost, you will never get your money back.
I understand why not many people buy things here.
If they improve customer service, they will receive more orders and revenue. they just don't mind doing things right.
The client feels cheated.
I have an account at gearbest and banggood, shipping is more expensive, but you quickly see why.
do not buy from cesdeales, it is a gotcha.
Cesdeals 回复2020-07-01
Hello customer,
Sorry for any inconvenience caused.
We will upgrade our service .
Because of the influence of the coronavirus, the delivery period may be delayed.
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email .
Thank you for your feedback and understanding.
Best regards
Customer Service
great kits with plenty of drills
take a few week to arrive but well worth the wait
Cesdeals 回复2020-07-01
Hello dear customer,
Thank you for your info and happy for you.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on us again.
Best regards,
Customer Service
Ordered two led bulbs from them. Only one worked. Contacted them, they want a video of broken bulb. Really. No customer service. Getting the shaft from China, again!
Cesdeals 回复2020-07-01
Hello customer,
Sorry for any inconvenience caused.
We will upgrade our service .
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email :[email protected]
Thank you for your patience and understanding.
Best regards
CESDEALS Customer Service
Update to my original posting. Earbuds did arrive and I over-reacted. C-19 has thrown a monkey wrench into everything. My apologies.
ORIGINAL POST- Ordered and paid for Mifo 07 Earbuds from Chinatera Ltd. I was charged $10 more than the invoiced price and I didn't get the earbuds. I was provided a tracking order number but it is useless as I am unable to contact Cesdeals, Chinatera or PayPal. How do you spell S-C-A-M!
Cesdeals 回复2020-07-01
Hello customer,
Sorry for any inconvenience caused.
We don't charge extra fees from customers.
And we will upgrade our service .
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email :[email protected]
Thank you for your patience and understanding.
Best regards
CESDEALS Customer Service
I ordered before I checked reviews because the site seemed so comprehensive. A week later I checked reviews and was mega paranoid I just threw $100 down the toilet. However, I am happy to report that my item came as described and in the time frame predicted. I'm a happy buyer it was a flawless transaction. I am in Canada and the order shipped from Ontario so maybe that's part of the success I saw that others on here didn't.
Cesdeals 回复2020-07-01
Hello dear customer,
Thank you for your info and happy for you.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on us again.
Best regards,
Customer Service
Never heard of them and they started sending me spam with NO unsubscribe link!!!
Cesdeals 回复2020-07-01
Hello dear customer,
Really sorry for bothering you a lot.
If you don't want to receive these letters,you can contact our email:[email protected]
And we will unsubscribe the newsletter, you will not receive promotion email after a week.
Welcome to purchase on us again.
Best regards,
CESDEALS Customer Service
The spam they send every 12 hours looks pretty and is a nice way to test my junk filter.
Cesdeals 回复2020-07-02
Hello dear customer,
Really sorry for bothering you a lot.
If you don't want to receive these letters,you can contact our email:[email protected]
And we will unsubscribe the newsletter, you will not receive promotion email after a week.
Welcome to purchase on us again.
Best regards,
CESDEALS Customer Service
Beware your order will never arrive. Ordered in September. The order never arrived. I asked for refund. Refund also did not arrived.
Cesdeals 回复2020-07-02
Hello,customer
Sorry for you waiting such a long time.
Because of the influence of the coronavirus, the delivery period may be delayed.
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email .
Thank you for your patience and understanding.
Best regards
CESDEALS Customer Service
Update: no I won’t be doing that. You have my email address illegally. I’m not going to give you more info you clearly can’t be trusted with. If you remove all the emails you are not supposed to have then you will get mine by default.
I have never interacted with this company in anyway. I live in a different country. They could only possibly have gotten my email address illegally.
Cesdeals 回复2020-07-02
Hello dear customer,
Really sorry for bothering you a lot.
If you don't want to receive these letters,you can contact our email:[email protected]
And we will unsubscribe the newsletter, you will not receive promotion email after a week.
Welcome to purchase on us again.
Best regards,
CESDEALS Customer Service
Spammers. Never bought anything from them or had anything to do with them, and they start sending me spam.
AVOID!!
Cesdeals 回复2020-07-02
Hello dear customer,
Really sorry for bothering you a lot.
If you don't want to receive these letters,you can contact our email:[email protected]
And we will unsubscribe the newsletter, you will not receive promotion email after a week.
Welcome to purchase on us again.
Best regards,
CESDEALS Customer Service
Ordered ps4 remote control on 11th Feb no communication AT ALL!!!
Cesdeals 回复2020-07-02
Hello customer,
Sorry for any inconvenience caused.
We will upgrade our service .
Besides,we usually reply to the customer within 24 hours.But it may delay in weekend and holiday.
Thank you for your feedback and understanding.
Best regards
Customer Service
Worst company ever! They have stuff on their website, they allow you to order and pay and they inform you that your order has been shipped. Only to find out that only a third of what I've ordered, arrived. Why don't they inform customers if they dont have stock? Now after a month that I have been waiting, I find out that they dont have stock. Terrible communication. terrible service. SO disappointed!!
Cesdeals 回复2020-07-02
Hello customer,
Sorry for any inconvenience caused.
We will upgrade our service .
Thank you for your feedback and understanding.
Best regards
Customer Service
Order never delivered, no response to 5 chasing emails, they just take you money.
Cesdeals 回复2020-07-02
Hello,customer
Sorry for you waiting such a long time.
Because of the influence of the coronavirus, the delivery period may be delayed.
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email .
Besides,we usually reply to the customer within 24 hours.But it may delay in weekend and holiday.
Thank you for your patience and understanding.
Best regards
CESDEALS Customer Service
I ordered a part i desperately need for my car on Feb 21. I had my order tracked. Now its not even in my notifications and i have YET to receive it. There is no customer service its a SCAM!!!! I'm highly upset. I demand my money back. But shi
.. How!!!!???
Cesdeals 回复2020-07-02
Hello customer,
Sorry for any inconvenience caused.
We will upgrade our service .
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email .
Thank you for your feedback and understanding.
Best regards
Customer Service
I placed an order over a month ago and still haven’t received it... I have tried multiple time to email them with no response each time... it’s frustrating as they have no contact details on the web site big fraud
Cesdeals 回复2020-07-02
Hello,customer
Sorry for you waiting such a long time.
Because of the influence of the coronavirus, the delivery period may be delayed.
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email .
Besides,we usually reply to the customer within 24 hours.But it may delay in weekend and holiday.
Thank you for your patience and understanding.
Best regards
CESDEALS Customer Service
I have ordered some drills at 19.02.2020. Item has been paid via paypal. Flag "payment received" has been set. Order has been set to status "placed", but no further status update since then (order processing, shipped out, ..)
Customer service is not reachable via email until today (05.03.2020). I had send them multiple mails for clarification, but no answer received (even no transmission confirmation of the mailserver)
I am afraid that this is a fake server, and they simply collect money from their customers, without delivering any article. Therefore, i have just activated the paypal buyer protection for this order. Immediately afterwards, the status of my order was changed to "locked" on the cesdeals website. This shows at least, that the involved systems are working in the background.
for me the conclusion remains: i will NEVER EVER order anything from cesdeal.com again, and i will point out on all possible occasions that this website is not recommended.
------
02. July 2020
the customer service at Cesdeals _really_ needs urgent improvement. My entry here at trustpilot was from 05. March 2020. Feedback from Cesdeals here at trustpilot was from today = 02. July 2020!!!
So it needs nearly 4 (FOUR!) month to find an answer to my remark. So sad ....
Cesdeals 回复2020-07-02
Hello customer,
Sorry for any inconvenience caused.
We will upgrade our service.
Besides,we usually reply to the customer within 24 hours.But it may delay in weekend and holiday.
Thank you for your feedback and understanding.
Best regards
Customer Service
Placed my order on the 3rd of February, but didn't get a comfirmed delaivery dte until after they acknowledged my payment was received, 7 - 20 days. Family member ordered same part and it got here in two days as it said b-4 hitting enter. Been trying to return the item since receiving it 2 weeks ago. Sent several emails with only response to question why I wanted to return item. Paypal wasn't any help. They dismissed my claim since I'd received the item. WARNING: the cheapest is NOT always the most reliable. Didn't even know that they were based in China until I saw the 7 - 20 days deliveery span.
Raye
Cesdeals 回复2020-07-02
Hello,customer
Sorry for you waiting such a long time.
Because of the influence of the coronavirus, the delivery period may be delayed.
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email .
Thank you for your patience and understanding.
Best regards
CESDEALS Customer Service
Bought a KZ ZSX Terminator IEM at a decent price, cheaper than Aliexpress. Pleasantly surprised that it's not a scam. Was skeptical at first because of the negative reviews, but I didn't have any issue
Cesdeals 回复2020-07-02
Hello dear customer,
Thank you for your info and happy for you.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on us again.
Best regards,
Customer Service
They should be banned from internet trading. They give other traders like super WISH & ALIEXPRESS a bad name. do not buy from them you will not see your purchase and they steal your money.but use Aliexpress instead.
Cesdeals 回复2020-07-02
Hello,customer
Sorry for you waiting such a long time.
Because of the influence of the coronavirus, the delivery period may be delayed.
If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email .
Thank you for your patience and understanding.
Best regards
CESDEALS Customer Service