伟大的人
很棒的人,友善和关怀,我不擅长技术,我什至无法设置微波炉的时间,但在与 Ryan 发送电子邮件后,他帮助我整理了它,并得到了我的结果!非常感谢他们,
Chronomics(chronomics.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 200 条用户评价,属于建筑与制造分类,口碑一般。评价两极分化:51% 给出 4 星及以上,同时 39% 打了 1 星;商家回复了 99% 的差评;近 12 个月新增 1 条。数据最后更新于 2026-08-11。
很棒的人,友善和关怀,我不擅长技术,我什至无法设置微波炉的时间,但在与 Ryan 发送电子邮件后,他帮助我整理了它,并得到了我的结果!非常感谢他们,
至少可以说,我在这家公司的经历令人失望。他们说我的测试结果在那里可以看到,当我去看结果时,链接说抱歉,有问题。然后我被告知“客户服务”没有问题。 然后他们说,经过更多讨论后,似乎存在问题,问题解决后我们会与您联系,当被问及需要多长时间时,我被告知我们无法给出任何时间范围,所以显然可能是几天,也可能是几周。 还询问了取消/退款的问题,都是一样的,会有人联系,结果是一样的,没有时间限制。 因此可能需要几天或几周的时间才能收到某人的消息。 客户服务很差,电话线也更差,无法接通那里的任何人,只有自动化服务,然后每次都会毫无故障地切断你的电话。 我完全明白可能会出现问题,但没有任何截止日期,并且无法通过电话联系并不是很好
Hi Graham, I hope you're well Thanks for taking the time to leave your feedback and I'm sorry that on this occasion our service didn't meet your expectations! I've looked into this for you and can see that Louise was able to provide you with what you needed. I trust all is well. However, should you need anything further just fill in the Contact Us form and we'll gladly help. https://help.chronomics.com/contact-us Feel free to include 'FAO Ryan S' and I'll personally handle your query. Take Care, Ryan S
我认为在这个领域最好的公司。从来没有遇到过问题
收到套件后,按照说明,带着预先贴好标签的包裹去邮局退回——皇家邮政都无法识别包裹上的条形码或二维码,所以我自己花了 6 多英镑才在第二天下午 1 点交货前退回(说实话,我应该意识到我被骗了!)无论如何,今天实际上收到了一封电子邮件,让我知道我的结果已在并登录到我的帐户 - 你猜怎么着?无法访问有关我所谓的结果的任何信息,因为不断弹出“哎呀,出了问题”,一整天都在这样做!我想我永远不会得到我的“结果”,如果它们真的存在的话?那些从不回复电子邮件的诈骗公司——像瘟疫一样避免——我想知道阿联酋航空、tui 和其他几家大公司是否意识到他们正在使用自己的名字作为值得信赖的公司? 🤔
Hi, Thank you for your feedback. I'm so sorry to hear about this, I can assure you I am here to help you. I have asked for more information regarding your order on an email, if you could come back to me with your details, I can get this looked into. Again, my deepest apologies for your experience and I'll look forward to hearing from you soon. Wishing you all the best. Kind regards, Deborah.
非常清晰,组织良好,工作人员非常愉快
对于有关注册我们的测试的紧急询问,我们在一小时内收到了非常有用的答复
无用的公司。 我在为 2 套套件支付 30 英镑后立即取消了订单,因为 Tui 说不需要它们。我已经发送了 45 封电子邮件、7 次聊天和 8 个电话。由于密码“错误”,我无法进入我的帐户,所以我等了3个小时才更改密码,但还没有到!! 。他们只是不想退钱。不惜一切代价避免!
Hi Peter, Thank you for your feedback. I'm terribly sorry for any inconvenience caused with your order. I have got back to you via email as I am part of the customer resolutions team as well, I can assure you I am liaising with the relevant team as we speak regarding your refund request. I am going to send you another update in a moment regarding this. I can't thank you enough for your patience. If you need anything else, please don't hesitate to send me an email and I'd be more than happy to assist. Thank you so much. Wishing you all the best, Nicia Service Speicalist Lead
非常高效、快速的服务当天就回答了我的问题。
虽然我给了 4 颗星,因为回复很快,但我注意到他们已经支付了我的测试费用,但他们直到航班起飞前 5 天才发送测试,如果延迟或发生罢工,并且如果您支付了几天内收到产品的费用,您又没有及时收到测试结果,该怎么办
对查询的响应出色且快速。 一个好的系统。 谢谢
当我第一次开始计时程序时,我很担心,但对易于遵循的说明感到非常高兴,总而言之,这是一个非常安全的积极程序
发现它又快又容易。为了内心的平静,花这么多钱是值得的。
我们询问为什么订购后没有发出测试。而且不仅仅是在出发前。在此之前测试不能以任何方式使用,所以为什么不在购买时发送呢?这样可以省去重新交付的麻烦。 再加上重新上传结果照片,为什么每个人都认为我们都有手机并且知道如何上传照片等。
Hi Clive, Thank you for your feedback. I'm so sorry to hear about this, and I want to assure you I am here to help with your questions, and I have sent you an email to help address your concerns, and resolve any issues promptly. I look forward to hearing from you soon. Wishing you all the best. Kind regards, Deborah.
娜塔莉的一流回应向我解释了一切
今年我使用了 Chronomics 两次,并从他们那里购买了 4 个测试。我完全挑不出他们的毛病,而且对我收到的服务非常满意。谢谢《时事纪事》。我每次测试时肯定都会使用你。
路易丝·沃伦(Louise Warren)非常高效,迅速处理了我的询问
快速回复问题,专业处理
Hi Elaine, Thank you for your lovely feedback. We are delighted to hear of the great service you have received from our customer experience team. I will certainly pass this on! If you need anything else, please don't hesitate to get in touch and we'd be more than happy to help. We hope you have a wonderful week! Wishing you all the best. Kindest regards, Nicia Service Specialist Lead
也许是我找到的最好的测试公司。我在公司联系过的每个人都提供优惠的价格和优质的服务。如果您想减轻压力,请使用这家公司。
Hi Alison, Thank you for your feedback. We are delighted to hear of the great service you have received from us! We hope you have a wonderful trip and if you need anything else, please don't hesitate to get in touch with the team. Kindest regards, Nicia Service Specialist Lead
订购测试非常简单。 确认电子邮件提供了电子邮件地址“支持”,如果我有任何疑问,但当我使用它时,我收到回复说邮箱没有定期监控。令人失望。 当我使用地址“联系”电子邮件地址时,很快就得到了全面的信息。
Hi LB, Thank you for your feedback. We are very glad to hear that ordering with us was easy for you and that you for the information you needed very promptly. If you need anything else, please don't hesitate to get in touch with the team. Wishing you all the best. Kind regards, Nicia Service Specialist Lead.
没有简单的解释或人来解释如何进行二维码扫描以及如何将其发送到 Chronomics。
Hi Joanne, Thank you for your feedback. I'm so sorry to hear you struggled getting through to our team. I have requested more information about your experience and your order details. If you could come back to me when you can and I'd be happy to look into this for you. Again, my deepest apologies for any inconvenience caused. I'll look forward to speaking with you soon. Kindest regards, Nicia Service Specialist Lead
共 200 条符合条件的评价