Chronomics（chronomics.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于建筑与制造分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 39% 打了 1 星；商家回复了 99% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-08-11。
订购的侧向流动测试 - 我有一些疑问，全部在 15 分钟内得到答复，令我满意。 随后不得不取消我的假期并寻求有关重新安排考试的建议 - 一切都很快完成了。优秀的在线服务。它给了我使用测试的极大信心
Hi Alan, Thank you for your lovely feedback. That's fantastic, we are delighted to hear that you had such great service from our team! If you need anything else, please don't hesitate to get in touch. Wishing you all the best. Kind regards, Nicia Service Specialist Lead
客户服务娜塔莉非常可爱，非常高效，乐于助人，及时解决我的疑虑，让我放心。谢谢娜塔莉！
Hi Shirley, Thank you for your 5-star review. That's great to hear that you were happy with Natalie's services! I will certainly pass on this kind feedback to her. If you need anything else, you are more than welcome to send our team a message and we'd be happy to help. Wishing you all the best. Kindest regards, Nicia Service Specialist Lead.
我的电子邮件得到了快速有效的回复
Hi Teejay, Thank you for your 5-star review! That's brilliant, we are so happy to hear you were happy with our services. We hope you have a lovely trip and if you need anything else, please don't hesitate to get in touch with the team. Kind regards, Nicia Service Specialist Lead
提防。使用前请仔细考虑。 更新：成功起诉该公司。令人不安的是，他们使用了英国最昂贵和最激进的律师事务所之一......对他们的诚信做出自己的判断。 除了阅读我的经验（如下）外，请考虑以下内容：- 1. 这里所有的+ve评论都是真实的吗？ Chronomics 似乎对 Trustpilot 的负面评论表示反对，声称这些评论是虚假的。 您可能需要查看其他网站和行动小组并做出判断。 2.检查董事。至少有一个是房地产经纪人......以其先进的医疗技术而闻名！其他人是“学生”。 6 名任命中的 4 人已辞职。 3. 为什么一家号称提供优质服务的小公司需要一支自称“法律升级经理”并自称“我们自己的法律团队”的员工团队？如果你收到邮件，你可能会因为一些不寻常的英语而质疑他们来自哪个国家。 我的经验：- 下令进行测试。立刻就拿了钱。装在损坏的盒子里寄出。非常难用。 回来了。他们声称没有证实。让接触变得困难。 对交付做出虚假声明，然后声称他们有结果。但不让我见他们。 有些人可能还担心他们收集的（不必要的）个人数据的安全性。 您可能还想阅读非常复杂的退款条款和条件。如果您寻求有效退款，他们可能会尝试向您收取高于您已支付费用的费用。
Hi Thankyou for your feedback and I'm sorry to hear of your experience. To get a better understanding of what has happened I have sent you an email. I politley ask you to reply to the email when you can and I will look into this for you. I will look out for your contact and hope to speak with you soon. Kind regards, Ryan Service Specialist Lead
在计时学方面有过糟糕的经历。他们存在技术故障，因此无法完成结果。实时聊天中的长时间对话告诉我们已将其转交给相关部门。直到第二天准备去度假时才收到消息。关于实时聊天的又一次长时间讨论。然后无法登录。在离开之前我还有很多事情要做，所以我说我必须进城并在那里完成测试。我无法进行测试，因为我无法登录。通过实时聊天发送了我丈夫的测试结果。无论如何要求退款，必须填写两份表格。不确定在阅读其他人的投诉后我会得到退款。所以来吧《Chronomics》。
Hi Paula, Thank you for your feedback. I'm so sorry to hear about this, I can assure you I am here to help with your refund request. I have asked for more information regarding your order, if you could come back to me with your details I can get this looked into today. Again, my deepest apologies for your experience and I'll look forward to hearing from you soon. Wishing you all the best. Kind regards, Nicia Service Specialist Lead
安妮特很快回答了我的问题，她提供的信息非常有帮助。
Hi Derek, Thank you for your feedback. That's brilliant! We are delighted to hear about how much Annette helped you with your query. I will certainly pass on this kind feedback to her. If you need anything else, please don't hesitate to get in touch with our team and we'd be happy to help. Kindest regards, Nicia Customer Resolutions Department.
时间学让这个过程变得相当尴尬，最后，我们在机场预订了两次现场测试。事实上，测试程序并不是确定的，因为它没有被实际见证。任何人都可以使用该套件并以您的名义将其寄回。真的有点浪费时间和金钱。
Hi Tony, Thank you for your feedback. I'm so sorry to hear of the issues you encountered when taking your tests and that you had to book other tests. I have requested more information regarding your order so we can look into this further for you. If you could come back to me when you can, I can get this looked into as soon as possible. I'll look forward to hearing from you soon. Wishing you all the best. Kindest regards, Nicia Service Specialist Lead
Hi John, Thank you for your 5-star review! That's great to hear, if you need any further assistance please don't hesitate to contact our team! I hope you have a wonderful day! Best wishes, Nicia Service Specialist Lead
几个月前的最后一个假期，我们使用了你们的服务，发现你们的服务非常出色，效果很快。 我们将于 22 年 9 月 6 日至 7 日接受 2 次进一步的抗原适合飞行测试，在收到之前无法对此特定服务发表评论。
Hi Ian, Thank you for your 5-star review. We are delighted to hear you were happy with our services! If you need any help with the tests you have purchased for September, please don't hesitate to contact our team here: https://help.chronomics.com/contact-us They will be more than happy to help. We hope you have a wonderful day! Best wishes, Nicia Service Specialist Lead
我已经使用 Chronomics 两次了，两次都有疑问（我自己的疑问，与他们的服务无关），而且两次他们都非常迅速地回复了我，准确地提供了我需要知道的信息。在当今时代，很难找到一家完全按照您的要求行事、提供产品和与之相伴的优质客户服务的公司——Chronomics 做得很好——继续努力！感谢您的协助！
Hi Amie, Thank you for the amazing feedback. It's so great to see our customers happy with our team's services, we are so pleased! I will be sure to pass on your kind words to the team! We hope you have a lovely bank holiday weekend and if you need anything else, please don't hesitate to get in touch! Wishing you all the best. Kind regards, Nicia Service Specialist Lead
我从来没有必要通过这个程序去邮轮度假，所以我有点担心。 我没有必要这样。我联系 Chronomics 提出了一个问题，答案再快、也更清晰，当然也让我放心了。 干得好
Hi Howard, Thank you for your lovely feedback! That's great to hear, we are very happy you were pleased with our team's services. We hope you have a wonderful cruise and if you need anything else, please don't hesitate to reach out and we will be happy to help. Have a great day! Best wishes, Nicia Service Specialist Lead
发送了一封包含询问的电子邮件，并在大约 30 分钟内收到了非常有用的回复。优质的服务。
Hi John, Thank you for your lovely feedback. We are delighted to hear you had great service from us! I will certainly pass this onto the team! Wishing you all the best! Kind regards, Nicia Service Specialist Lead
在网上联系工作人员后，他们确认我可以使用订购的测试 ID，我非常恐慌，担心我支付了错误的测试费用 这让我安心了，因为度假时有那么多事情要处理，少了一件需要考虑的事情！
Hi Tracie, Thank you for your 5-star review! That's fantastic, so great to hear of the service you have received from our staff! I will certainly pass this feedback onto the team! We hope you have a wonderful holiday and if you need any further assistance please don't hesitate to reach out! Wishing you all the best. Kind regards, Nicia Service Specialist Lead
我很快回复了我的电子邮件并且非常有帮助
Hi Joan, Thank you for your lovely feedback. That's great to hear you were happy with our services. I'll pass this onto our team! If you need anything else, please don't hesitate to get in touch! Wishing you all the best. Kind regards, Nicia Service Specialist Lead
我只给了一颗星，因为这是我能给的最低的。我订购了 2 个 PCR 检测试剂盒，但这些试剂盒未能及时送达，无法使用，并在搭乘航班时及时归还。 客户服务不存在，您会从普通电子邮件地址收到投诉回复，我相信这家公司是一场闹剧。我已经被这些回应欺骗了 3 次了。他们很乐意拿走你的钱，但获得退款是不可能的。
Hi Stephanie, Thank you for your feedback. I'm so sorry to hear you haven't had an update on your refund request. I'd be more than happy to help resolve this for you. I have sent you an email to gather more information on your order, if you could come back to me when you can and I can get this sorted for you today. Thank you so much and I will look forward to speaking with you soon. If you need anything else, please let me know. Kindest regards, Nicia Service Specialist Lead
邮轮前的新冠病毒测试经历非常糟糕。关于试剂盒上的参考号是哪个以及将结果记录到难以理解的网站上的说明非常差。无法与人交谈，向给定地址发送电子邮件，没有回复。 Chronomics 的迟回复寻求更多信息 - 我还能说什么呢？进行测试本身很简单。导航上传系统不是 - 说明需要由以前从未见过该套件的人重写。旅途中的很多人都需要帮助才能完成任务——不仅仅是我。说明中假定了太多的知识。我会为你重写它们，但需付费。
Hi Graham, Thank you for your feedback. I'm so sorry to hear of any issues you have experienced with our tests. I have sent you an email to gain more information on your order. I'd be more than happy to help you today. Thank you so much. I'll look forward to speaking with you soon. Wishing you all the best, Nicia Service Specialist Lead
经过多次要求我们从去年 11 月起退款，仍然没有任何进展。在我上次负面评论之后，他们要求我提供更多信息，尽管他们已经有了这些信息，但此后什么也没听到。由于有很多类似的评论，这显然是他们的政策，应该进行调查，我现在正在考虑向媒体、电视和小额索赔法庭求助。
Hi Roger, Thank you for your feedback. I'm so sorry to hear you haven't had an update on your refund request! I have sent you an email to gather more information on your order, if you could come back to me when you can I will get this looked into as quickly as possible for you. I will look out for your contact and I will speak with you soon. Again, my sincere apologies about this. Thank you so much. Warm wishes, Nicia Service Specialist Lead
0 颗星（满分 5 颗星），如果可以的话。 说实话，Chronomics，你们的系统实在是太糟糕了。一年前，我试图取消订单，结果彻底失败——最终还是成功了。在试图取消的同时，该公司继续向我发送测试套件，但仍然未能发送飞行前套件。今天，*一年后*，我刚刚收到他们发来的一封电子邮件，通知我我的测试套件已寄出！他们多么无能啊。 当包裹出现时我会拒绝它。
Hi Jerry, I am so sorry to hear of the negative experience you had with Chronomics last year, please know this is never our intention. I have sent you a request for additional information in order to investigate this matter further in order to hopefully help resolve this. Please do reach out to me, so I can advise on how to dispose of the unwanted test. Kind Regards, Natalie Social Media Associate
到目前为止，即使有帮助，我也浑身是血。他们只给你四个这样的小手指放血工具来使用，这是非常令人沮丧的，你不能重复使用它们。他们绝对应该为您提供一个可以一次又一次使用的工具。我们明天会再试一次，但是试图让你的血液进入这些小管是非常困难的。 希望我在购买之前阅读评论，因为我看到很多人给了这颗星。
Hi there, Thank you for your feedback. I'm so sorry to hear of the issues you experienced when trying to take one of our tests. I have reached out to you, to gather more information, so please look out for this to your email address. I'd be happy to help with any ongoing issues or concerns you may have. Thank you so much and again, my deepest apologies and I'll speak with you soon. Best wishes, Nicia Service Specialist Lead
Chronomics 是一家很难对付的公司。 他们的电话号码上只有语音留言，如果您想要退款，他们不会回复电子邮件。我读过很多其他类似的评论。我将联系零售监察员以获得退款。这可能就是他们不在 PayPal 中的原因。
Hi Ann, Thank you for your feedback. I'm so sorry to hear you haven't had an update on your refund request! I'd be more than happy to help resolve this for you today. I have sent you an email in order to gain more information surrounding your order. Please check your emails for this. If you could come back to me when you can I'd be very grateful. Thanks again and I look forward to speaking with you. Best wishes, Nicia Service Specialist Lead
共 200 条符合条件的评价