Hi everyone.
I ordered my costume on September 18th. I was told 7-12 business days was the delivery time. I followed up on September 29th with them as I had not heard any updates, knowing it may have needed a couple more days. The order said it was "on the way" on October 9th. I was nervous about the delays because this was for Halloween. On October 21st, I checked in and got a response October 23rd saying it is in transit and not to worry. Then the next update I got was October 25th, saying nothing new and that I can check the status days later, not right then.
I checked in the next day as they had not given me new information, only to get a response on the 27th saying that it was the logistics company not updating the information and it will arrive soon. On the 28th, I had received notice that the costume will arrive by 11/1 at 9pm. This is frustrating because the website said orders made before October 4th will arrive in time for halloween. Neither our wanda costume or vision costume showed up on time, and now we have costumes with no use. They offered a 15% refund and have not communicated with me since I asked for more than that!
I would recommend never buying from Cossky as they will simply push blame, ignore your requests, and take your money while lying about the delivery times. Thanks for reading!
I’ve gotten a few different cosplays from this company and I am impressed with the quality. The only issue I have had is with sizing. It seems to be all over the place for each item so be sure to check the size chart. However the one time I have had an issue with sizing the company was able to fix it at no cost to me so that’s a big plus!!
Do not trust these people!!! I ordered two kids costumes on September 22nd for Halloween. Their website states that purchases prior to Oct 4th will arrive for Halloween. I was guaranteed multiple times I would get both costumes by Oct 29. For some reason they were not shipped together... It is Nov 2nd and I am still waiting for one. So one of my kids got theirs and not the other... Makes for a fun Halloween. Got a matter of fact email from them today just stating the one costume is delayed. What a joke... I have never spent so much money on a costume but my daughter has been eying this one for two years. Finally gave in and then it doesn't come. Prepare for that level of disappointment when you purchase from Cossky.
I ordered 4 cosplays from here last year and only 2 of them were of mediocre quality and fit. I gave my custom measurements for all 4 of them, yet it felt like they just gave me one of the standard sizes or just didn't care who knows. My Star Wars Rise of Skywalker era Rey cosplay was fine enough and the Mandalorian Grogu jacket, but the Black Widow suit was awful quality and fit horribly despite my exact measurements being given and the Birds of Prey end scene Harley looked nothing like the pictures provided on the website. Definitely shop somewhere else like custom cosplays on Etsy or SimCosplay.
Ordered costumes for Halloween and it said they wouldn’t arrive in time so we got new costumes and just chalked it up to returning them. They refuse to send me a return label and refund me for my unopened untouched Halloween costumes. 180 dollars later and they suggest i sell them to someone. Super professional
Ok so here’s the deal - DO NOT FOLLOW THEIR SHIPPING DATES. I ordered my costume on 09/18 and received it on 10/30. Also, it’s worth noting that it took me threatening to file a dispute with PayPal for them to “expedite” the shipping in time for Halloween. Now that I mention it. Pay with PayPal and nothing else. To be absolutely safe if you want your costume to arrive on time I would order 45-60 days out from an event. Lastly, when the costume did arrive I must say it did the job. Held up all night and looked exactly as it did on the site. The only gripe I had was their customer service and shipping. Good luck!
I bought a Captain America Endgame costume from them and it was good quality. The only downside was the fitting was a bit loose in some areas and short in others. It took awhile to get here but the quality of the merchandise was satisfactory. I will look out for more of their products come next year.
I would rate 0 stars if possible- ordered a headpiece mid September for my daughter’s costume with an estimated shipping arrival date of October 18—. No problem, it’ll be here in time——- I’ve emailed 3 times, as tracking hasn’t updated— as in, none—- they assured it had shipped, but USPS hasn’t received it… it’s now. Oct 30- tracking still hasn’t updated, no head piece, and Cossky isn’t responding to my request for refund…
I ordered a costume Oct 14th and paid for the expedited shipping. There was no communication at all from Cossky. I sent 4 emails trying to figure out why my order wasn't shipping. By the time it shipped, we had a week until Halloween. Luckily, it arrived earlier than the projected delivery date. HOWEVER, it is missing an important piece. I've searched my entire house thinking it may have fallen out of the package when I opened it. Nope. It's not here. I have emailed them twice now trying to get a refund with no response. Tomorrow is Halloween and we don't have a usable costume.
Placed my Halloween order in October, paid extra money to expedite delivery, still no order. Requested refund, was told order would arrive before the 31st, on hold in Ohio!
I ordered end of September and received part by Holloween With covid effecting everything and common sense I didn't even figure I would get anything by Holloween. I did receive part of order and who knows when I will get the rest. We have container ships stacked up at harbors with summer clothing orders because they can't get unloaded, I don't see China as being any different. You want a quick response to a question, it's like emailing HR at the company you work for, it's not going to happen.
Don’t order from this company if you need your costume by Halloween and it’s October. I ordered the first week of October, reached out to them the 2nd week of October to confirm that I would receive it timely, received confirmation that I would have it by Halloween, followed up again and then was told on 10/28/21 that the costume wouldn’t make it in time so was stuck with spirit Halloween. Not sure about the quality but there are other companies that are not so disorganized and same price.
All the positive reviews are robots. Never use this website.
I am convinced that all the positive reviews are members of the company. This website is a huge scam, and not scam as in "they take your money and you get nothing" scam but more of a "they pull a delivery date out of their rear end and say that's when it will arrive" scam. I ordered a costume on September 29th and was told the absolute latest it could come in was October 28th. That would be fine with me if the company provided any updates with their buyers! Hell, the tracking number they gave me for my order has 26 characters, and the website I'm supposed to track it with only allows 16 character tracking numbers! Are you serious? AWFUL company, contacting PayPal as I write this review.
Please Please please stay away from them. This is a SCAM SCAM SCAM!!! I Ordered a costume on 10/6/21 paid for express shipping and it's still saying order is unfulfilled. I did a dispute with PayPal and got a refund on the product and for the express service. If 0 star was available that's what I would give.
I ordered two costumes from this website on September. I needed at least one of this costume for a conv, when I asked the support service if they could send it asap they immediately responded and my package was sent the next day.
I received one of the cosplay earlier than expected and I'm really happy with it ! The quality, for that price, is really fine, the costume is really cool to wear and comfortable. Some little ajustement were to be made, but I didn't expected it to be perfect when I ordered. :)
I'm still waiting for my second costume, but with the Halloween period + back of convention with covid, this is understandable.
I recommand this website if your order is not urgent, but the quality is worth the price and the waiting time.
I bought a costume with express shipping. They said it would be here before halloween, waiting for more than 2 weeks now without any shipment. When i ask for a refund they don’t even respond. Worst company, worst customer service. Don’t buy anything from them you will end up disappointed !
I ordered my costume on September 29th and all I got was the confirmation email After that I didn’t hear anything I’ve sent multiple emails and still nothing then I sent them a message through their Instagram and I was finally told exactly these words “Sorry that, our supplier failed us, your order can’t arrive on time now” they waited until now to tell me that this has got to be a joke of a company simply just terrible service and communication it amazes me how they’re still open
Sold out item notification a month after purchase.
Unfortunately, all of the bad reviews are right. I ordered all that I needed for Halloween almost a month ago. Spent $600, all but 1 item have been delivered. Item not delivered was the most important part of the cosplay being as it was the actual costume. Here's the kicker though, they waited until NOW TO TELL ME THAT THE SIZE I ORDERED IS SOLD OUT. This wouldn't bother me too much if I was told in time that way I could've made adjustments and gone out or find another company to order through. But no, they wait until the week of Halloween to tell me that my order, which I made on the 2nd of this month, was sold out. I just don't understand how you wait this long. My birthday is Halloween, and I work with kids with developmental disabilities, all of which wanted to see this costume.. now I have to tell them that I won't be able to dress up. Just, don't use this company. Quality items, but most full body costumes can be found on Amazon
I wish I would have researched this company before buying. I placed an order on October 4th and with their 7 to 12 business day shipping, it should have allowed for plenty of time for me to get my items. Sent 2 emails with no response. I had to open up a dispute with PayPal for them to update with another shipping number. It looks like they print the usps shipping label upon order receipt but they don't actually send the orders out until much later. My shipping number still says Oct 4th but today's date is the 24th. I don't want the items and requested a refund and they sent it anyway. Never again!
miccostumes
Simcosplay
procosplay
EZCosplay Costumes
UnibuyPlus
dokidokicosplay
HalloweenCostumes.com
cosfun.com