Crzyoga（crzyoga.com）在 OK.one 的综合评分为 1.7 分（满分 5 分），基于本站收录的 223 条用户评价，属于购物与时尚分类，口碑较差。77% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕产品、退款。数据最后更新于 2026-10-25。
Most reviewers were let down by their experience overall. People frequently complained that customer service was unhelpful, unresponsive, and difficult to reach when trying to resolve various order problems. Consumers also experienced extremely frustrating return processes, noting that they had to jump through many hoops and struggle extensively just to secure their refunds. Some reviewers were happy with the overall quality of the clothing, mentioning that the fabrics felt great and were wonderfully made. A few other people also felt that certain purchased items fit well, offering a comfortable and genuinely flattering experience during daily wear or workouts.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I ordered 7 items and received 5 correct and 2 incorrect items. Trying to correspond through email has been a nightmare! They asked for photos, I sent photos. They asked for more photos, I sent them. I was charged for the correct items, the picking sheet has the correct items however, the shipment didn’t contain the correct items. 7 emails, 5 days later and we are still going around and around. I am ready to send everything back! Utterly useless customer service
Really positive experience. Felt concerned after reading these reviews, however leggings are great quality and customer care was swift and efficient. Ordered leggings in a too longer leg and was given 3 various options. Received a replacement within 3 working days and delivered on a Sunday. Well done to CRzoga, you definitely surpassed my expectations 👏
I’ve ordered their clothes before but from Amazon and LOVE their biker shorts with pockets. I decided to order straight from their website this time around because it was cheaper and had more options but I regret doing so. Essentially, my package was never delivered - I was home the whole day it was supposedly delivered and never heard any activity at the door. When i saw the tracking was updated saying it was delivered I checked the front door maybe an hour after it was supposedly delivered - no package to be found. I immediately contacted both CRZ Yoga and the customer service email for Swiship, which is what they shipped it from. The email to Swiship kept bouncing back. I finally heard back from CRZ Yoga a few days later and they were just telling me my package was delivered and I should double check. There were multiple emails back and forth over the next 3 days all of which they kept insisting it was delivered and I needed to keep checking. They also then said that without proof from me that it wasn’t delivered, there was nothing they could do. I knew immediately this was a scam as I saw all the other reviews here of similar situations and I brought this up with them as well. Finally, after 4 days, they agreed that they could send me a new package as a “courtesy”. Since I do not have any video surveillance at my house, I didn’t want them to re-ship to my address and have the same thing happen again. So I gave them a different address of a family member and told them there is surveillance there. In the end, my new package was indeed shipped rather quickly to the new address and all my items are here. I kind of wish I didn’t explicitly tell them that there was camera footage just to see whether the same thing would happen again but at this point I’m just glad to have my product and be done with the whole ordeal. This entire experience was so not worth it and I don’t think I’ll be ordering from them again anytime soon given how they have handled everything.
Proceed with caution. On emailing yesterday to ask how to return (not exchange) 2 items 10 days after receipt (i.e. well within the advertised 30 days) I received the following reply: “Thank you for shopping with us! Currently, our store does not offer exchange services. However, to facilitate the processing of your return request, we are willing to provide you with three solutions for the items you wish to return. You may choose one of the following options: Option 1: 30% Refund, keep the Item You do not need to return the items to us. We will process a 30% refund for you. Option 2: Resend item，do not need to return any items. You can choose 2 items of different styles/sizes for free to replace all the items you want to return. The total resend price should be equal to 2 of the items you want to return. （Please send us the product link, full name, size, and color of the item to us. ） Note: Since the replacement items are being provided free of charge, we will not accept any further replacements or refunds if the replacement items do not fit or meet your expectations. Option 3: Return at your expense If you prefer to return the item, please let us know, and we will provide you with the return address. You will be responsible for the return shipping costs. —— In other words, obstructive of a simple request asking how to return & still no return instructions (which will be at my expense).
Refusing to refund! Can only agree with other reviewers' comments. My mother ordered me a yoga top for my birthday to be delivered to her home address. Tracking info indicated it had been delivered (but not received). She raised the issue and CRZ yoga sent a replacement item with the same courier (Amazon Logistics) to the same address. Again not received. CRZ will not refund saying they have acted in accordance with their policy and delivered a replacement item as a gesture of good will. Unable to provide any proof of delivery other than 'delivered to mailbox'. The delivery address is easy to find, with a front door, not a mailbox. My mother has been asked to send 'surveillance video' to prove she has not received the items however CRZ is unable to provide any evidence of proof of delivery - other than the date/time the courier stated it was delivered. Like other reviewers, I advised my mother to put the payment into dispute which has thankfully been charged back to her account. Won't be shopping with CRZ again. Their "We are deeply sorry for this unpleasant shopping experience" doesn't really cut it.
I wish I had read the reviews before I ordered from this company.I bought 3 items and kept 2.Returned a top which cost over £30 and did everything right.Took a picture,tracked my parcel and sent it back. They received it nearly 2 weeks ago and still haven’t received my refund.Sent 3 emails and no reply.Please don’t use this company.Going to my bank to see if they can help.Absolutely shocking company!!!!!!!Should be no stars 😡
AVOID AVOID AVOID! Awful delivery and customer service, good luck attempting a refund. TERRIBLE COMPANY. Shocking from start to finish!
I started to order from CRZ Yoga clothes from spring 2025 . On CRZ Uk Website and from Amazon. 5 different colours of Butterlux crop zip tops and I was surprised ! 💖🙏🏼😇 All are really beautiful , highest quaility of material Butterlux and perfectly fit . And costumer service was amazing helpful when I ordered anither type of sport top and was huge size s . And they replace my items and send me two new Butterlux tops . I sent an email and they are very helpful . I have all good experience from CRZ yoga . Amazing 🙏🏼💖😇 Grateful thenks From Monika Tiborcz United Kingdom London
WORST COMPANY EVER. DO NOT ORDRR FROM THEM!!I returned the items and sent proof of delivery. They are refusing to refund my money. I now have asked my card company to do a chargeback
Worst clothing company ever. Poor quality items. Returns are impossible. Will never shop again.
I only gave a star because I had to in order to make a review. This is the worst company for clothing lines. Poor quality products and disgusting customer service. Free delivery for purchasing an order over a certain amount. Products do not match the images on the website. You have to pay a return fee for poor rubbish that was sent to my house to be returned. This company needs to shut down. It then took them a few weeks to finally give my refund in which I had to chase for my own money back and told to ask my bank about the refund. Its not my banks job to refund back my money. I would advise to not order anything from this site. I too also wish I had read the reviews before making my order.
I wish I read the reviews first... I placed my order 10 days ago directly with the company - the shipment has been making its way over from China since... had I know it'd be coming all the way from China I would have never bought as it's 1) unnecessary and 2) takes forever, I'm not even guaranteed it will arrive. I dread to think what the returns process will be like. I guess I need to mentally write down the money spent with this company. Never again.
It’s a scam I literally never got my order they claimed it was delivered.
Terrible!!! purchased a pair of pants using the size guide and reviewed materials listed on the website. pants arrived at least two sizes smaller and did not match the size guide, the quality was exceptionally poor and also not the material stated on the website. I requested a refund and was told there was no returns on sale items - I fought this for over a week, being offered 15% off next item, 20% and then 50% money back return which i refused.
Sent used, stained items and told by company to just "wash them." Quality and fit on other items was terrible. Never received 1/3 of my order. They run you around in circles to avoid refunding, and put all troubles in the hand of the customer. Charge you to return THEIR used and shoddy items. No resolution to order issue. Also had a massive uptick in spam calls after placing original order. Scammy company.
I ordered two UPF 50+ Lightweight Long Sleeve Shirts and followed their size guide. The shirts arrived and were at least two sizes too big and poor quality. I asked several times for an exchange stating their sizing was not true but the company declined. They said the best they could do because the item was ‘final sale’ was, ‘We are willing to refund you 20% on this items and also willing to offer you a 15% discount code for your next order’ . This is totally unacceptable and this company clearly has no interest in customer service. Do not buy from this company!
Sold me goods that I never received. Disputed with AMEX and they tried to dispute my dispute! Refused to cooperate with the shipper to start a trace and tried to blame me! I work for Google Canada and my opinions are my own. I'm looking to potentially litigate over this. Avoid this company at all costs.
Thieves Do not allow return’s saying final sale even though it was not final sale when I purchased Absolutely awful quality and customer service
I was given a shirt and liked it so I made a purchase. When it showed up it was damaged, looked like chemicals spilled on it, so I told them that I wanted a refund. They accused me of wearing it and damaging it myself but offered a discount on another purchase. They really expected me to make another purchase and just hope they don’t screw me over again?
I read these reviews while I waited for the delivery and panicked. But it arrived within the 10 days and the customer service replied straight away when I queried it. Leggings are excellent too, I’ll definitely be buying more.
共 223 条符合条件的评价
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