Very fast communication
Very fast communication. All required information, which I needed was explain clearly.
关于 EaseUS
数据更新- 网站
- easeus.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 321 条评价
- 差评回复率
- 93%（273/294 条）
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商家自述
A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
以上内容由商家自行提供，未经平台核实。EaseUS靠谱吗？
EaseUS（easeus.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 805 条用户评价，属于电子与科技分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 93% 的差评；近 12 个月新增 321 条。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes. Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Quick and to the point aid
Quick and to the point aid. My pc crashed, and what's more, in the meantime my mail address changed too, so impossible to log in. Thanks, my anonymous friend ! Ronald
RESET MY KEYS WITHIN A MIN
RESET MY KEYS WITHIN A MIN. VERY GOOD SERVICE
Good communication and prompt response…
Good communication and prompt response from EaseUS in sorting out my issue.
EaseUS brilliant applications, and brilliant support
EaseUS develop brilliant applications of which I have several. Their support team are always extremely helpful, as they were today. I highly recommend their backup, and partition management applications for Windows.
Very fast service!
Quick resolution with no hassles.
Solution ServiceCustomer service always…
Solution ServiceCustomer service always there!!!
Knowledgeable
Knowledgeable, patient, great all the way. He knows what he is doing. Congratulations
live chat was extremely helpful and…
live chat was extremely helpful and quick in transfering my license for Partition Master to a new machine.
the technician was very helpful
the technician was very helpful, gave me great advice on correcting my problem, was helpful in giving advice on issues in the future...
Quinn is fast
Quick and easy at handling the problem.
fast respond and directly resolve my…
fast respond and directly resolve my problem
Quick and efficient
Excellent customer service
Excellent customer service! The team was professional, friendly, and extremely helpful throughout the entire process. Fast, attentive, and always available. Highly recommended!
Needed help with issue
Needed help with issue, support engineer was extremely patient and kind, he solved my issue easily. Thank you for excellent support!!!
This app is wonderful
This app is wonderful. I use it every day to create music that I share via YouTube videos. I love you all for this creation. Keep up the good work!
Izzy was very cordial and helpful and…
Izzy was very cordial and helpful and knew what she was doing . I really appreciate her help and expertise.. Thank you Izzy!!!!
Quinn was very helpful and fast to solve
Efficient customer service
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