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爱好与工艺品

ELEGOO

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973 条评价

3.0973 条评价
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关于 ELEGOO

数据更新
网站
elegoo.com
分类
爱好与工艺品
所在地
中国
状态
待认证
近 12 个月
944 条评价
差评回复率
90%(348/385 条)
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商家自述

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

以上内容由商家自行提供,未经平台核实。

ELEGOO靠谱吗?

ELEGOO(elegoo.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 973 条用户评价,属于爱好与工艺品分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 90% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality of the items and the extremely reliable, fast delivery services that consistently exceed expectations. Many consumers find the advanced 3D printers and various filaments very easy to use right out of the box and securely well-packaged upon arrival. However, some customers also noted frustrating issues with defective hardware, unexpected software bugs, and machines breaking down shortly after basic use. A few other people experienced annoying delivery delays, exceptionally long waiting times for specific accessories, or tangled filament spools straight out of the box.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Terrible response times

Terrible response times, not willing to work, goes back on there word

ELEGOO 回复2026-08-10

Dear customer, Thank you for taking time to leave your review. Sorry that you are not satisfied with our service. We are now following your issue and please do not worry, we will follow up the issue until solved. It is always our expectation to provide the best experience for you guys when using our products, and your satisfaction is our utmost priority. Sorry for any inconvenience caused to you by this order. Best regards, ELEGOO Team

Never replied to m trouble ticket!

You people never replied to my trouble ticket. Thanks for nothing. I fixed your poorly engineered elegoo centauri carbon printer myself

ELEGOO 回复2026-08-10

Dear customer, Thank you for taking time to leave your review.  We're very sorry for that,actually our technical support have replied to you on July 27th. May I ask have you got our email that time? Would you check if there's email blocked by email system? We tried to contact you and would like to solve the issue, please kindly have a check. Or you can contact us at https://us.elegoo.com/pages/contact-support to solve. Sorry for any inconvenience caused to you by this order. Please do not worry, we will follow up the issue until solved. Best regards, ELEGOO Team

They were amazing

They were amazing. I had a couple of issues with shipping, so I emailed support. I can’t say they necessarily made anything change, but they definitely reassured me, made me feel better about the situation, and explained how everything was working. I genuinely think Elegoo is a great company. I have over 700 hours of printing on my CC2, and I’ve only had a couple of issues, most of which were pretty much my own fault. Other than that, this printer has been absolutely amazing, and the company has been phenomenal in my experience.

Lost AMS

"Unfortunately, I have to give a three-star review. I purchased a Centauri Carbon 2 Combo version,which includes the printer and the filament changing system from the official Elegoo website. Where was the issue? The two items were shipped separately with two different tracking codes. While my Centauri is already assembled and has been used for several hours, the AMS is still in transit after more than 15 days. I have already contacted customer support, who I must say were super helpful and tried to resolve the issue."

ELEGOO 回复2026-08-11

Dear customer, Thank you for taking time to leave your review. We apologize sincerely for the transportation delay. We are following your issue and please do not worry, we will follow up the issue until solved. Sorry for any inconvenience caused to you by this order. Thanks and have a nice day. Best regards, ELEGOO Team

I am incredibly impressed with my…

I am incredibly impressed with my recent purchase of the Elegoo Centauri 2 3D printer. The entire experience, from ordering to delivery, was seamless. The service was exceptional, with prompt updates and careful packaging that ensured the printer arrived in perfect condition.  The product itself is outstanding. The build quality of the Centauri 2 is top-tier, feeling sturdy and well-designed right out of the box. It has been a joy to use, consistently producing high-quality prints with excellent detail. I highly recommend Elegoo for their fantastic service and reliable, high-quality 3D printers.