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Enence

商家已认领

173 条评价

4.1173 条评价
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关于 Enence

数据更新
网站
enence.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
173 条评价
差评回复率
100%(19/19 条)
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商家自述

与地球上任何人实时双向沟通。只需按下按钮,说话,1.5秒内即可获得语音翻译。

以上内容由商家自行提供,未经平台核实。

Enence靠谱吗?

Enence(enence.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 173 条用户评价,属于商业服务分类,口碑良好。84% 的评价为 4 星及以上,10% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、使用体验、价格。数据最后更新于 2026-09-05。

评价综述

AI 生成

看了826条评价,普通消费者对这家公司体验很棒。顾客经常提到在线订购平台非常好用,清晰的指导视频帮助大家对即将到来的旅行更有信心。许多消费者也非常欣赏这个创新的产品概念,指出实体设备在沟通和出国旅行时效果很好。 一些消费者对结账过程中意外出现的额外费用和众多可选附加项目不满意。其他人也提到了令人沮丧的配送延迟、完全没有追踪信息,以及偶尔出现的关于音频音量低的意外技术问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

S
Sylvia Anna · 写过 1 条评价 · 体验于 2026-06-10 ·

超级额外

超级额外。无需言语。

Enence 回复2026-06-29

Hello Sylvia Anna, Thank you so much for your wonderful 5-star review and kind words. We truly appreciate your support and are delighted to hear that you are so happy with your experience. Enence Support Team

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Robert Wickman · 写过 1 条评价 · 体验于 2026-06-28 ·

请更新送货...

请将运送进度消息更新到我的电子邮件

Enence 回复2026-06-28

Hello Robert, We apologize for the inconvenience. We are already investigating the details of your case and will get back to you as soon as possible. For any additional information or to share more details, please contact our customer service team here: https://enence.com/contact-2 Thank you for your patience. Enence Support Team

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David Vance · 写过 2 条评价 · 体验于 2026-06-25 ·

易于使用的网站

Enence 回复2026-06-25

Hello David, Thank you for your review and for the 4 stars. We’re glad to hear you found our site easy to use. If you have any suggestions on how we can improve your experience further, we’d love to hear from you through our customer service team here: https://enence.com/contact-2 Enence Support Team

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TIM MCCULLIGH · 写过 4 条评价 · 体验于 2026-06-24 ·

聊天框或 AI 莎拉

Enence 回复2026-06-24

Hello Tim, Thank you for sharing your feedback with us. We’re sorry if your experience with our chat box or AI support did not fully meet your expectations. We are already looking into this and will get back to you as soon as possible with more information. If you need immediate assistance or have more details to share, please contact our customer service team here: https://enence.com/contact-2 Thank you for your patience. Enence Support Team

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Mihaela · 写过 1 条评价 · 体验于 2026-06-22 ·

德安克雷代尔

Enence 回复2026-06-21

Hello Mihaela, Thank you so much for your 5-star review and for your trust in us. We truly appreciate your feedback and your support. If you ever have any questions or need assistance, please feel free to contact our customer service team here: https://enence.com/contact-2 Enence Support Team

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David · 写过 1 条评价 · 体验于 2026-06-19 ·

他们打电话说要送包裹📦,但包裹却迟迟不来,然后你打电话给他们,他们就兜圈子,声称每次都失去联系

我的包裹从未送达,他们拒绝赔偿,而且当我只订购一个时,他们向我收取了 2 个费用,然后他们声称当你与他们交谈时他们失去了连接。

Enence 回复2026-06-20

Hello David, Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the delivery of your order, the unexpected charge, and the difficulty you encountered when trying to contact our support team. We understand how frustrating this situation must have been, and we appreciate you bringing it to our attention. I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I still wanted to let you know that I'd genuinely like the opportunity to continue assisting you. If you're still open to discussing your concerns, please contact me directly through https://enence.com/contact so I can privately review your experience and personally work with you toward a resolution. When reaching out, please use the subject line Trustpilot - Enence. You may also contact our support line at (US) +1 (659) 224-2131. Please reference this Trustpilot review when contacting us so I can quickly locate your case and personally continue assisting you. I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you're ready. Best regards, Enence Support Team

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Ron Ohara · 写过 1 条评价 · 体验于 2026-06-18 ·

不不还没有收到产品

Enence 回复2026-06-19

Hello Ron, We apologize for the inconvenience and that you have not received your product yet. We are already investigating the details of your case and will get back to you as soon as possible. For any urgent questions, please reach out to our customer service team here: https://enence.com/contact-2 Thank you for your patience. Enence Support Team

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Terry Harris · 写过 4 条评价 · 体验于 2026-06-17 ·

花了太长时间才结束

Enence 回复2026-06-17

Hello Terry, We apologize for the inconvenience and the experience you described. We are already investigating the details of your case and will get back to you as soon as possible. For any additional information or questions, please contact our customer service team here: https://enence.com/contact-2 Thank you for your patience. Enence Support Team

m
myretex ltd · 写过 1 条评价 · 体验于 2026-06-17 ·

清晰简洁

Enence 回复2026-06-17

Hello, Thank you so much for your 5-star review and your kind words about our clarity and conciseness. We truly appreciate your feedback and your support. Enence Support Team

C
Carlos Karam · 写过 1 条评价 · 体验于 2026-06-16 ·

直观但没有对礼物很重要的交货日期

直觉上,我被要求提供反馈,而不看需要多长时间才能交付。

Enence 回复2026-06-16

Hello Carlos, We apologize for the inconvenience and understand your concern about being asked for feedback before seeing the delivery time. We are already investigating this case and your feedback will help us improve this part of the experience. If you have any additional details you’d like to share, please reach out to our customer service team here: https://enence.com/contact-2 Thank you for your patience and for taking the time to leave a review. Enence Support Team

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Geoff Davis · 写过 1 条评价 · 体验于 2026-06-15 ·

我相信我的订单已处理...

我相信我的订单会按照订单正确处理。

Enence 回复2026-06-15

Hello Geoff, Thank you for your 5-star review and for trusting Enence with your order. If you ever have any questions or need assistance with your order details, our customer service team will be happy to help: https://enence.com/contact-2 Enence Support Team

非常容易导航

Enence 回复2026-06-15

你好 John, 感谢你的五星评价和分享你的购物体验。 很高兴听到你觉得我们的网站非常容易浏览。你的反馈帮助我们确保提供流畅友好的用户体验。 如果你有任何问题或需要帮助,请联系我们的客服团队:https://enence.com/contact-2 Enence 支持团队

J
Jim Edwards · 写过 4 条评价 · 体验于 2026-06-14 ·

导航相当简单

Enence 回复2026-06-14

Hello Jim, Thank you for taking the time to leave us a 4-star review and for your feedback about the navigation being fairly simple. We’re always looking for ways to improve, so if you have any suggestions on how we could make your experience even better, please feel free to share them with our customer service team here: https://enence.com/contact-2 Enence Support Team

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shawn cormier · 写过 3 条评价 · 体验于 2026-06-13 ·

我于 2026 年 4 月 15 日订购了 2 名翻译员……

我于 2026 年 4 月 15 日订购了 2 名翻译员,并为他们付款,确认了跟踪代码,又等了几周,并说找不到我,并说找不到我,他们给的跟踪号码也找不到,后来安娜从那里的网站发短信给我,说找到了,他们取消了,没有说明原因,但我假设在他们又发了几封电子邮件给我的电子邮件并填写地址以便他们能够理解之后,运输部门无法确定我在墨西哥的地址,然后安娜说好,他们将被发送,并对出现的问题表示歉意。然后那天我收到另一封电子邮件安娜说她先去申请退款,应该在 3 到 5 天内收到,现在已经 3 周了,什么也没有,甚至没有电子邮件,当我问我退款在哪里时。我已经保存了他们的所有电子邮件,并将向我在加拿大的银行和 BBB 投诉如果可以。肖恩

Enence 回复2026-06-13

Hello Shawn, We are pleased to inform you that your case has been successfully resolved by our customer support team. If you require any further assistance, please do not hesitate to contact us. We appreciate your feedback regarding your experience with our team. Thank you for your continued support as we strive to improve and provide the best service possible. We have reviewed your case and can confirm that it has been successfully resolved by our customer support team. Should you have any further questions or require additional assistance, please do not hesitate to contact us. Thank you for taking the time to share your experience. Your feedback is sincerely appreciated, and we value the patience you have shown throughout the resolution process. We remain committed to providing you with the best possible support. Best regards, Enence Support Team

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Rob Kapach · 写过 1 条评价 · 体验于 2026-06-13 ·

产品不起作用

产品不起作用。客户支持很糟糕。我不建议购买该产品。

Enence 回复2026-06-13

Hello Rob, We would like to inform you that your case is currently under investigation by our customer support team. Should you have any further inquiries, please feel free to reach out, and we will be more than happy to assist you. We appreciate you taking the time to share your experience with us. Your feedback is invaluable, and we thank you for your patience as our team works to resolve your issue. Thank you for contributing to our ongoing development and improvement. Enence Support Team

O
Ovidiu Ciornea · 写过 2 条评价 · 体验于 2026-06-10 ·

我很满意!

Enence 回复2026-06-10

Hello Ovidiu Ciornea, Thank you so much for your 5-star review and for sharing that you are very satisfied with your experience with Enence. We truly appreciate your support! Enence Support Team

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Marian Iannizzi · 写过 1 条评价 · 体验于 2026-06-10 ·

一切

Enence 回复2026-06-10

Hello Marian, Thank you so much for your 5-star review and for your kind words. We truly appreciate you taking the time to share your experience with Enence. If you ever have any questions or need assistance, you can always reach our customer service team here: https://enence.com/contact-2 Enence Support Team

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Johann Krebs · 写过 1 条评价 · 体验于 2026-06-05 ·

渴望尝试。

非常简单的购买体验。

Enence 回复2026-06-05

Hello Johann, Thank you for your 5-star review and for sharing your experience. We’re glad to hear that the purchasing process was straightforward for you. If you ever have any questions or need assistance in the future, our customer service team is always ready to help via https://enence.com/contact-2 Enence Support Team

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NIC · 写过 3 条评价 · 体验于 2026-06-05 ·

非常容易订购。

Enence 回复2026-06-05

Hello NIC, Thank you for your 5-star review and for sharing your experience with us. We’re delighted to hear that you found the ordering process very easy. Feedback like yours motivates us to keep improving our services. If you ever have any questions or need assistance, you can reach our customer service team at https://enence.com/contact-2 Enence Support Team

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