交易顺利,没有任何问题
Hello Barry, Thank you for your 5-star review and for sharing your experience. We’re very glad to hear that everything went smoothly with your transaction. Thank you for choosing Enence. Enence Support Team
与地球上任何人实时双向沟通。只需按下按钮,说话,1.5秒内即可获得语音翻译。
以上内容由商家自行提供,未经平台核实。Enence(enence.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 173 条用户评价,属于商业服务分类,口碑良好。84% 的评价为 4 星及以上,10% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、使用体验、价格。数据最后更新于 2026-09-05。
看了826条评价,普通消费者对这家公司体验很棒。顾客经常提到在线订购平台非常好用,清晰的指导视频帮助大家对即将到来的旅行更有信心。许多消费者也非常欣赏这个创新的产品概念,指出实体设备在沟通和出国旅行时效果很好。 一些消费者对结账过程中意外出现的额外费用和众多可选附加项目不满意。其他人也提到了令人沮丧的配送延迟、完全没有追踪信息,以及偶尔出现的关于音频音量低的意外技术问题。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Hello Barry, Thank you for your 5-star review and for sharing your experience. We’re very glad to hear that everything went smoothly with your transaction. Thank you for choosing Enence. Enence Support Team
只有当产品的性能如其声称的那样好时,我们才感到满意。
Hello Allan, Thank you for sharing your feedback and for your 5-star review. We understand that your satisfaction depends on the product performing as advertised. If you have any questions about its features or run into any issues while using it, our customer service team will be happy to assist you and look into your specific case in detail. You can reach our support team here: https://enence.com/contact-2 Enence Support Team
Hello, We apologize for the inconvenience. We are investigating the details of your case and will get back to you as soon as possible. If you need any further assistance in the meantime, please contact our customer support team here: https://enence.com/contact-2 Thank you for your patience. Enence Support Team
Hello Jeff, Thank you so much for your 5-star review and for sharing that you had an easy ordering experience with us. We’re glad to know the process worked smoothly for you. If you ever have any questions or need assistance, our customer service team is here to help: https://enence.com/contact-2 Enence Support Team
下载语言以供离线使用非常糟糕。
Hello Albert, Our sincerest apologies for the inconvenience caused by the issues you experienced when downloading languages for offline use. There is a chance this was caused by a technical glitch. We are already investigating this case and will get back to you as soon as possible. If you need any further assistance in the meantime, please contact our customer service team here: https://enence.com/contact-2 Thank you for your patience and for sharing your feedback. Enence Support Team
英语翻译 我订购了他们的一台 Enence 翻译器,但被发送了 2 台。我退回了第二台翻译器,但没有立即收到全额退款。经过一番来回之后,全额退款终于完成了。
Hello Magrit, We sincerely appreciate your feedback and are glad to know that your concerns were resolved to your satisfaction. Your insights are invaluable to our ongoing efforts to enhance our services. If you have any additional questions or need further assistance, please feel free to contact us. We are committed to supporting you. Thank you once again, and we hope you have a fantastic day. Warm regards, Enence Support Team
我正在寻找最可行的交易
Hello Lorraine, Thank you very much for taking the time to share your feedback. We appreciate your interest in finding the best solution that fits your needs and budget. We'd be happy to assist you with any questions and help ensure you have the information you need to make the right choice. We tried to contact you through Trustpilot to resolve this issue. Unfortunately, you did not respond to our requests. If you did not receive our emails but would still like our assistance, you can contact us using the contact form available at: https://enence.com/contact Please provide the following information so we can access and verify your order: Email address used to place the order Order number Full name Thank you for your contribution to our development and growth. We hope to hear from you soon. Best regards, Enence Support Team
期待看到产品进行评估。
Hello Lesley, Thank you for sharing your review and for your interest in our product. We are already looking into your order details and will get back to you as soon as possible with an update. If you have any questions in the meantime, please reach out to our customer service team here: https://enence.com/contact-2 Enence Support Team
口语清晰
Hello Elaine, Thank you so much for your 5-star review and your kind words about the clear speech. We’re glad to know you’re having a positive experience. If you ever have any questions or need assistance, you can reach our customer service team here: https://enence.com/contact-2 Enence Support Team
Hello Niculaie, Thank you for your 5-star review and for sharing that you liked our site. We truly appreciate your positive feedback. If you ever have any questions or need assistance, you can reach our customer service team here: https://enence.com/contact-2 Enence Support Team
购物步骤的指导非常清楚。谢谢。
Hello Derek, Thank you for your wonderful feedback. We're delighted to hear that the guidance through the shopping steps was clear for you. Your satisfaction is our priority, and we appreciate your acknowledgment. If you ever have more feedback or need assistance, please feel free to reach out to our customer service team at https://enence.com/contact-2. Best regards, Enence Support Team
Hello lee ann connor, Thank you for your feedback. If you have any specific concerns or issues that you'd like us to address, please don't hesitate to reach out to our customer service team. They will be more than happy to assist you. https://enence.com/contact-2 Thank you for your understanding. Enence Support Team
Hello Bruno, Thank you for your enthusiastic review! We're thrilled to hear that you find our product very cool. Your satisfaction is important to us, and it's wonderful to know we hit the mark for you. If you ever have any questions or need assistance, don't hesitate to reach out to our customer service team at https://support.enence.com. Thank you for choosing Enence. Enence Support Team
你好 Rick, 感谢您的反馈,很高兴得知您觉得网站易于浏览。如果您有任何具体细节或问题需要我们处理,请随时联系我们的客服团队 https://support.enence.com。 感谢您分享您的体验。 Enence 支持团队
我学习语言的时光很糟糕。在空军,我接受了语言能力测试。我得了 3 分,有人问我是如何学英语的。我买这个是因为它可以帮助我学习西班牙语。说一句话,还是不错的。就个别而言,情况不太好。我得出的结论是,这不会让我到达我想去的地方,但它是我旅行时随身携带的好工具。
你好, 感谢您分享您的想法,我们很感激您的反馈。很高兴得知您认为我们的工具对旅行有帮助。 对于您在使用设备学习单个单词时遇到的不便,我们深表歉意。我们理解解决方案可能因用户需求而异,您的意见对我们很宝贵。 如果您需要进一步的帮助或解决方案,请注意我们已通过 Trustpilot 向您发送了订单详情请求。但如果您尚未收到,请更新您的评论或通过 https://enence.com/contact-2 的联系我们表单与我们取得联系。 感谢您帮助我们改进产品。 Enence 支持团队
Enence 翻译器在没有 WIFI 的情况下无法工作。我被告知有一个软件包可以下载,以便在没有 WIFI 的情况下使用该产品,但我找不到获取该软件包的方法,并且 Enence 网站在这方面没有任何帮助。 基本上,在没有非 WIFI 功能的情况下,这作为纸张镇重比能够在 WIFI 区域之外使用它更好。 非常非常失望。 我很好奇是否能从这篇文章中得到有用的回复。 更新:Enence 已联系我,他们要求提供用于订单的电子邮件和订单号。我使用的电子邮件地址我不想在公共论坛上发布,请给我另一种方式来提供此信息。我不再有订单#。我仍然保留着 Enence 订单的盒子,上面似乎有一些数字。 作为附加信息,我实际上同时购买了两台翻译器,因此我迫切希望解决这个问题。 更新 5/28/26 我很高兴地说,事实上,Enence 确实伸出了援手,并提出了非常慷慨的提议来解决我的担忧和投诉。你很少会看到公司真正努力把事情做好,而 Enence 已经做到了。
你好 J. Durham, 非常感谢您抽出时间与我们分享您的想法。 很高兴得知您的问题已得到处理,我们感激您对我们发展的贡献。 如果您还有其他问题,请随时告诉我们,我们将很乐意为您提供帮助。 谢谢,祝您有美好的一天! 此致问候, Enence 支持团队
你好, 感谢您的好评!很高兴得知您觉得我们的网站易于使用。非常感谢您的反馈,我们希望您继续与我们保持良好的体验。 如需进一步帮助,请随时联系我们的客服团队 https://support.enence.com。 感谢您的支持。 Enence 支持团队
购买体验还可以 我对你们的产品非常感兴趣,期待很快收到
你好 Jose Fernando Lopez Aguirre, 感谢您抽出时间与我们分享您的积极体验以及热情的反馈!很高兴得知您对我们的产品充满期待,希望您收到后能喜欢。 如果您有任何问题或需要进一步帮助,请随时联系我们的客服团队 https://support.enence.com。 此致问候, Enence 支持团队
说明是有限的。设备滞后。现场代理很令人愉快且乐于助人
你好 David, 对于设备说明书和卡顿给您带来的不便,我们深表歉意。很高兴得知在线客服已能为您提供帮助。 如需进一步帮助,请联系我们的客服团队 https://support.enence.com。 感谢您的耐心。 Enence 支持团队
交易非常有帮助,而且非常直接和诚实
你好 Tony, 感谢您的正面反馈!很高兴得知您认为交易过程简单透明。您的满意对我们很重要,感谢您抽出时间分享您的体验。 如果您有任何问题或需要帮助,请随时联系我们的客服团队 https://support.enence.com。 感谢您选择 Enence。 Enence 支持团队
共 173 条符合条件的评价