Everydayedeals Offer many different kind of products to our customer.Which range from DIY arts,3c Products to daily life products.We offer the new trending products,lowers price products with high quality!Everydayedeals, the freshmaker!!!
I bought a wonderful cross a gift spent a couple days and have trash. The pattern has lost the beauty and looks muddy. The the sash blends right in with the clouds there is no differentiation in the colors whatsoever you can't even make out where the sash ends and the clouds begin it's just a huge disappointment!!!
This is the absolute worst company to buy from. I purchased 8 diamond painting kits in December. Seven kits were delivered in January. All of which had poor quality glue - the diamonds fell out when the canvas was moved. After over a month of trying to get my money refunded for the missing kit, this company told me they would send a new kit if I paid shipping again. After 6 weeks, they agreed to send a replacement kit. It's been 2 weeks since then and I still haven't received my replacement. This company stole my $56 AND implied that I was lying about the missing kit the entire time. Shameful business practice.
Terrible - absolutely shop somewhere else! Shipping was way over 30 days and the company substituted 25 of 27 diamond paintings that were inferior quality to what I had ordered. When I asked for a refund - service told me to send back the items and they would determine if I should get a refund! NO WAY!! $200 pre-paid and the company gets the items - I don't think so. Zero stars!!!
Terrible Customer Service. Check your order before you hit SEND !
I am writing this review and also putting a review on yelp in regards to the Customer Service . I ordered 3 custom diamond dot art and only received 1 in diamond dot and the other two were counted cross stitch . There site was confusing and did not notice it said cross stitch. They charged me extra money for clarity of a picture and I paid it immediately. I also ordered 5 other diamond dots.
The reason of my review is that I have reached out to the company multiple times and I asked told them to reimburse me or send me the correct diamond art, also, that I wouldn't of ordered two counted cross and one diamond art of personal pictures. I don't do cross stitch !!
I will never recommend this company nor ever use them again. I should of realized it was coming from a foreign company and they won't say " The customer is always right" and try to settle this making the customer happy !!!
I placed my order for three printed diamond paints, a diamond painting with a personal photo and a counted cross stitch of a photo on January 17th. Today is February 10th, and when I inquire about updates, I do get a reply, but it's the same reply I get regardless of what I ask! The tracking to look up is a joke, very vague, no specifics. When this is over and I do get my items, (now worried about the condition after reading these reviews) I'm reaching out to the BBB, and anyone else that will listen. There has to be a site for all of this shady cyber businesses! Being in customer service myself, this is by far, the WORST customer service ever! I paid a good amount of money for these items, and I get it if the personalized ones slowed it down a bit, but all I ask is to be updated BY A HUMAN, and apparently, either that is too much to ask, or they don't read English seeing as tho it's all coming from overseas!!
Everydayedeals 回复2024-02-21
We apologize for the inconvenience. We will carefully analyze the misunderstanding between us.
The first time you contacted us. You purchased a customized product in your order. The ship time of customized products is longer than other products. It is also marked on our website. We also respond immediately after seeing your email. Let you know the expected arrival time of your customized products.
The second time you contacted us. We are sorry that we did not explain to you the detailed reasons and the out-of-stock products. As we explained in the previous email that the customized product is out of stock, so we directly replied to you with the latest estimated arrival time, and indicate that you can contact us at any time if you have any questions, and we will reply to you as soon as possible after seeing your message.
The third time you contacted us, your order has been shipped, and we responded with your tracking number and a screenshot of your latest logistics tracking information.
We apologize for the inconvenience again. We will always be responsible for our customers and follow up on orders to ensure you receive them.
We also sent you email to synchronize and explain to you, and we are sorry again. We will also improve our services and explain you of the reason of your order in detail. We hope to get your understanding and have a nice day.
I paid for diamond art from everydayedeals, I never received confirmation of my purchase yet the money was taken from my debit card. Am I able to be helped thank you
I received my order and while working on one of my projects, I discovered that I had gotten a bunch of wrong drills. I emailed the company and they said they would replace the wrong ones. That was over a month ago, and I still have not received the replacements. I have emailed them several times and now I get no response. Loved ordering from them before this, but this customer service is not helpful. I cannot finish the piece I was working on. Totally unhappy with them now
Everydayedeals 回复2024-02-21
We are deeply sorry for this unpleasant experience.We did respond to each of your emails, but it appears that you did not receive our Jan 31st and Feb 1st emails. The following is the content of the email:We apologize that packages of reissue beads may get lost in transit. Since the Spring Festival holiday is coming, factory may send new package after Feb 20th, I will urge them and follow up, please don't worry.These emails may be in your spam. If you still don't find our email in your spam, please contact us.
I have been waiting for a shipment for almost two weeks. No phone number listed to call and i have emailed with no response. Never had problems before and I can't seem to get a answer from company,
I still have not received my order. Don't know where it is or when I will receive it. Second time purchasing and shipping is long and no tracking information. I am very disappointed.
I ordered the Cat ornaments. When they arrived 4 of them were broken. I contacted them to let them know and they said they would take care of it. Well that never happened, they said they sent out a replacement but I never got it. I will never do business with them again!!!!!
I ordered from this place 11/7. They jumped on my bank account - I still have no order 11/22 ,- & they want me to buy more!! Are you kidding me????? Must be a scam & calling the fraud department.
Placed order on 9/27. Did not receive email asking for larger size and more money. It is now 11/15/23 and I still don't have the kit. Unacceptable. I paid $70+ and still no kit. This was a gift that now is too late. Very disappointed. You need to do better.
I'm upset! I've been trying for 2 weeks now to get two Dimonds that im short. I've sent 3 emails and had one returned then nothing! I loved the option they have and would love too keep buying from here but not if they can't get back to me! I wish they had a phone number again.
The 2 parcels arrived very quickly. Excited to receive them and looking forward to working on them. Unfortunately the first one I started is missing a pack of facets so i can't complete that one yet.
Am going to work on one of the other ones soon.