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爱好与工艺品

Fishdeal

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101 条评价

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关于 Fishdeal

数据更新
网站
fishdeal.co.uk
分类
爱好与工艺品
所在地
美国
状态
待认证
近 12 个月
101 条评价
差评回复率
67%(22/33 条)
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Fishdeal靠谱吗?

Fishdeal(fishdeal.co.uk)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 101 条用户评价,属于爱好与工艺品分类,口碑一般。评价两极分化:59% 给出 4 星及以上,同时 30% 打了 1 星;商家回复了 67% 的差评;评价主要围绕产品、价格。数据最后更新于 2026-08-12。

评价综述

AI 生成

大多数评论者对他们的整体体验都有些满意。消费者经常发现,网上商店提供各种优质渔具,价格极具竞争力,物超所值。许多买家高兴地强调,他们购买的产品通常很快就能到达,包装安全,并且与网站上提供的描述完全相符。 一些评论者对延长的运输时间并不满意,他们解释说,包裹的到达时间有时比最初承诺的时间要长得多。此外,一些人在尝试解决有关损坏物品或丢失交货的复杂问题时遇到了令人沮丧的沟通障碍和相当大的困难。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

送货信息不准确

产品符合预期,价格合理。但是12月16日下的订单,承诺2-3天到12月27日。所以用的不多。我知道现在很忙,所以请现实地考虑运输时间。本来希望他们支付退货费用,但他们拒绝这样做。不会再跟他们打交道了。

Fishdeal 回复2026-01-07

Hi, Thank you for your feedback. We’re glad the product met your expectations. We sincerely apologize for the delay in delivery. During the holiday season, high demand can unfortunately cause delays beyond our control, but our team always does their best to ship parcels as quickly as possible. We appreciate your understanding. Kind regards, Team Fishdeal

不是英国企业

所以我在 12 月 21 日购买了作为最后一刻的礼物,所以我知道这是一年中最繁忙的时间,所以我订购的交货时间为 2-5 天。我通过电子邮件发送额外费用以加快交货速度,却被告知他们在荷兰,网站上一次也没有这样说明,电话号码是英国的,客户服务也是如此,这当然应该是任何购买者的法律要求,因此需要报告。如果这个在网站上,我永远不会订购,诱饵船确实在 1 月 5 日星期一到达,但如果我知道它会这么长,我可以在 1 月销售中为自己节省一些英镑。我会再次从这家公司订购吗?我非常怀疑,我的丈夫还没有尝试过,所以就价格和等待来说,最好是值得的,因为回报看起来也不乐观 虚假广告是非法的,我确实经历了每一次下降,并且没有任何地方说明这家公司的起源,所以避免在当地商店

Fishdeal 回复2026-01-14

Hi, Thank you for taking the time to share your experience. We’re sorry for the frustration caused by the delivery timeframe, especially as the order was placed during the busy Christmas period when unexpected delays due to holidays and weather conditions occurred. Our team always does their best to process and resolve orders as quickly as possible. We would also like to clarify that our company location is stated in our terms and conditions, which are available to review before placing an order. If you need any further assistance or have questions regarding your order, please contact our customer service team and we’ll be happy to help. Kind regards, Team Fishdeal

客户服务差

客户服务很差。 订购了一些钓鱼靴。纳维极地技术! 非常不舒服,两只靴子的后跟都会陷进你的脚。走路时可以感觉到脚跟在鞋底上。我要求退货,但被告知这不是一个足够好的理由,所以被拒绝了! 我确信这双靴子不适合用途(你不能穿着靴子走路)。 永远不会再从他们那里订购!

Fishdeal 回复2026-01-07

Hi, We’re very sorry to hear the boots caused discomfort and understand how frustrating that must have been. Our team always strives to resolve issues as quickly as possible, and feedback like yours helps us improve our products and service. We truly appreciate you taking the time to share your experience. Kind regards, Team Fishdeal

未收到物品,糟糕的客户服务

糟糕的服务!两周前订购了一件昂贵的商品,尚未尝试送货,一个包裹似乎丢失了,另一个包裹显然已退回给发件人,尽管他们无法解释原因!追了好几天都没有回复,看起来我不会收到包裹,也不会收到 850 英镑的退款!非常失望,因为这是给我伴侣的礼物,我觉得我被骗了!更新-我最终得到了退款!责任归咎于 DPD,所以我认为他们需要寻找新的快递员!

Fishdeal 回复2026-01-07

Hi, We’re very sorry to hear about the issues with your order and completely understand your frustration. During busy periods, high demand can unfortunately cause delays or unexpected delivery issues beyond our control. Please rest assured that our team always does their best to resolve such matters as quickly as possible. We appreciate your patience while we look into this. Kind regards, Team Fishdeal

订购并付款后 2-5 天交货

订购并付款后 2-5 天即可发货,两周后订单尚未到达。第二次这样,希望第一次是一次性的,但事实并非如此。无法信任他们提供的送货详细信息

Fishdeal 回复2026-01-07

Hi, We’re very sorry for the delay and understand how frustrating this must be. During busy periods, high demand can unfortunately cause shipping delays beyond our control, but our team always does their best to get orders to customers as quickly as possible. We appreciate your patience and feedback. Kind regards, Team Fishdeal

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