I have been a long time customer and…
I have been a long time customer and always the products are sent in perfect condition. Shipment is clear and quickly handled. Support is also available and quickly.
关于 Flashforge
数据更新- 网站
- flashforge.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 133 条评价
- 差评回复率
- 8%（5/66 条）
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商家自述
Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
以上内容由商家自行提供，未经平台核实。Flashforge靠谱吗？
Flashforge（flashforge.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 231 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：70% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 8% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers had a great experience with this company. Customers frequently praise the fast responses and the exceptionally helpful support team when dealing with urgent technical questions or device issues. Many people also point out that order adjustments are handled smoothly, and communication remains consistently reliable throughout the entire purchasing process. Some reviewers were not happy with frustrating delivery delays, long shipping times, and missing items in their packages. Some customers additionally noted persistent technical malfunctions, hardware failures, and extended waiting periods for resolution steps regarding faulty devices. A few individuals experienced difficulties connecting devices properly or getting adequate assistance when complex problems arose.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Great response time and info
Avoid like the plague
Bought an A5M Pro, returned 5 days later. Awful. Prints stopping mid flow. Confusing and longwinded process to change filament. Extruder gears blocked several times requiring lengthy disassemble. Poor / non existent instructions. Remote camera never connects. I could go on. Eventually it decided to smash the bed up into the extruder assembly and snap the nozzle. Do not buy from these clowns.
Flashforge 回复2025-07-31
Hi Bolo Hooper, We’re very sorry to hear about the issues you experienced with the AD5M Pro. Please reach out to our support team at [email protected] so we can review your case and assist you further. Thank you for bringing this to our attention. Best regards,
They reply quickly and sort out the…
They reply quickly and sort out the issue almost immediately, very friendly too
Flashforge service does an incredible…
Flashforge service does an incredible job of getting back to you quickly. I sent them an email and had a reply in under an hour…that’s really rare in this day and age! I rarely have problems with Flashforge equipment, but when I do they really work to resolve, and again are SO fast…really appreciate that!
Flashforge excellent customer support
Flashforge has really stepped up there game in customer service. Sent me new parts very quickly, at no charge not even shipping.
There is a bug in the firmware for the…
There is a bug in the firmware for the Flashforge Adventurer 4 which has not been fixed, it causes an offset shift in prints rendering them useless. This product has generally been abandoned by the company, I would not trust them to not do this to other products, I would go for a safer brand.
Flashforge 回复2025-07-31
Hi Spencer, I’m very sorry to hear about the issue you’ve experienced with the Adventurer 4. Please contact our support team at [email protected] so they can review your case. If possible, include your printer serial number, current firmware version, and a photo/G-code of the affected print—this will help the team assess it faster. Best regards,
Hands down the best company
Absolutely the best company I've ever had the pleasure of doing business. Hands down amazing products combined with amazing customer service!! 10/10
I am so impressed with this company
I am so impressed with this company. I know the printers are great and we just ordered a second one for colored. But I had a little problem and I called and they got on it. We had great communication and contacted with me and let me know what was going the whole way. And they were very polite and very knowledgeable in what they were telling me. Thank you so much. I will be recommending this company and printer to everyone I know!!
Flashforge quick and efficient!
Flashforge support was quick and thorough in processing the issue and replying.
10 out of 10 best service ever
10 out of 10 best service ever. Their printers are super affordable and beginner, friendly.
Great customer support with immediate…
Great customer support with immediate responses and good help. I also really enjoy the ADX5 printer.
Quick Customer Service response to resolve a shipment error
I recently ordered a flashforge 3D printer and 4 rolls of HS PLA filament. When I received my purchase I noted I had received a neon yellow color filament rather than the neon orange I originally selected. I emailed customer service on 7/9 and immediately received a request for additional information. (photo of what I had received). I received an immediate response from customer service indicating a reel of neon orange was being sent and no further actions or additional payments we needed from me. Flashforge customer service was helpful with a very timely response.
Quality product with on going support…
Quality product with on going support and a pleasant experience to use and deal with.
Brilliant printer
My experience with the AD5X
My experience with the AD5X was great for various reasons; it was very easy to use (as someone with little experience), and the color change system was truly unique. Overall, after owning the printer for several months, I can say (with confidence) that it is one of the most reliable multi-color printers, especially for its price.
Great customer experience
I purchased the new AD5X on 06/24/25 for $399. Yesterday I saw a prime day discount which would save me $30 with check out code. I sent them an email and requested to receive the $30 refund. They could have refused or told me to repurchase and return the original purchase. Instead they refunded the $30 promptly in less than 24 hours. I enjoyed my AD5M pro and can't wait for the AD5X to arrive!
I had a quick query and it was dealt…
I had a quick query and it was dealt with quick and efficiently.
Great company to deal with
Fast and reliable communication.
Outstanding Products and Even Better Support
I am extremely surprised at the negative reviews below. User error I suspect. The service and support from Flashforge has been nothing short of exceptional. Their 3D printers are, in my opinion, the best I’ve used—and the after-sales support has gone well beyond what I expected. I’ve owned other well-known brands in the past, but none compare to the build quality and reliability of Flashforge machines. I’ve been using the Adventurer 5M for a while and recently added the AD5X to my lineup—it has not disappointed. Highly recommend Flashforge to anyone serious about 3D printing.
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