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Flashforge

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231 条评价

3.8231 条评价
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关于 Flashforge

数据更新
网站
flashforge.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
133 条评价
差评回复率
8%（5/66 条）
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flashforge.com

商家自述

Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.

以上内容由商家自行提供，未经平台核实。

Flashforge靠谱吗？

Flashforge（flashforge.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 231 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：70% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 8% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the fast responses and the exceptionally helpful support team when dealing with urgent technical questions or device issues. Many people also point out that order adjustments are handled smoothly, and communication remains consistently reliable throughout the entire purchasing process. Some reviewers were not happy with frustrating delivery delays, long shipping times, and missing items in their packages. Some customers additionally noted persistent technical malfunctions, hardware failures, and extended waiting periods for resolution steps regarding faulty devices. A few individuals experienced difficulties connecting devices properly or getting adequate assistance when complex problems arose.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

Colin Wakefield澳大利亚 · 写过 1 条评价 · 体验于 2025-08-22 ·

You made a little boy so happy.

My son saved all his pocket and birthday money and when he spotted the ad5x from Flashforge on sale he was so excited. I went to order and the discount code wouldn’t work so I contacted customer service. They were so helpful. Rina told me if I was happy to pay in full they would refund me the difference. I placed the order and by the next day I had the refund in my account and to my complete shock it was delivered in less then 24hrs. Wonderful service and a credit to the sales industry. You have made a 11year old so happy. When he came home from school and spotted it sitting on the table his face lit up like a Christmas tree.

C
Chris美国 · 写过 2 条评价 · 体验于 2025-08-29 ·

Above and beyond expectations….

My customer support agent “Rina” was absolutely the best in the industry. She made absolutely every solution to every issue I was having go super smooth. Even tho I was unable to cancel my order due to warehouse making an error I was able to get an excellent result nonetheless. Thank you again Rina for all the assistance and resolutions to my issues.

J
Joe M美国 · 写过 2 条评价 · 体验于 2025-08-21 ·

Flashforge Trade-In

Among the other brands, I chose Flashforge as my first 3D printer. Even back in 2022, other brands showed signs of controversy and criticisms (lack of innovations or a growing proprietary ecosystem ). Flashforge's 3D printers are becoming known as the best value for cost. (There's other brands that cost over $1k and still not have auto bed leveling.) Flashforge's recent trade-in program was a good step towards customer relations. I was able to trade in my old (first) model for a newer modern one. After submitting my trade-in request, customer service contacted me to verify some information. Within a couple of days, I got my trade-in approved with a shipping label. Flashforge has been providing good service and I feel confident remaining with them for a long time.

Ernie Kyle美国 · 写过 1 条评价 · 体验于 2025-08-22 ·

Couldn’t be more pleased

After being thoroughly satisfied with my 5M Pro, I opted to purchase an AD5X for multi color printing. Unfortunately, the unit couldn’t be set up, once delivered, due to an issue that prevented the bed from rising all the way up. The customer service was exceptional in setting up a return of my old unit and a shipment of a replacement unit. While the issue with the printer itself was a bit of a let down, I couldn’t be more pleased with how customer service, Rina in particular, was to deal with. Highly recommend.

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