Flashforge

Fast and Excellent Service

I had an issue with a voucher and contacted the service desk. My problem was resolved in no time. The support was quick, efficient, and very helpful. Excellent service!

Flashforge worked with me to correct a…

Flashforge worked with me to correct a mistake on my end. Love the printer!

Just 15 out of 10

Just 15 out of 10. They responded very quickly to my request regarding checking delivery countries, and everything was corrected. Cyprus is now available for ordering. I made a mistake in the order, and they wrote to me and corrected everything themselves. Well, this is a gold standard of service, thank you.

Bobby TheToonimator美国 · 写过 1 条评价 · 体验于 2026-04-21 · 发表于 2026-04-22

Fast customer service with detailed…

Fast customer service with detailed response. Can't wait to get my Creator 5 3D printer and hope it's a smooth experience overall.

Paul Stapleton澳大利亚 · 写过 7 条评价 · 体验于 2026-04-20 · 发表于 2026-04-22

Always helpful and excel in after sales service

All I had to do is to let them know what my problem was and sent them pictures at the same time. They responded in no time at all and solved my issue right away. You can not ask for more than the excellent service I received. Thank You Flashforge.

FlashForge keep up the great work and putting out quality printers at great prices!

FlashForge has always been very responsive. I have owned a few of your printers. Most recently purchased the AD5X. I have reserved 2 Creator 5 Pros on the Early Bird reservation. Looking forward to seeing how these will fit in with my 3D printing business.

Great customer service fast response…

Great customer service fast response time you guys are awesome will always be a customer

fast response to inquiry!

Laura Miley美国 · 写过 1 条评价 · 体验于 2026-04-10 · 发表于 2026-04-10

Thank you for resolving my issue with shipment.

Thank you for resolving my issue with my order. There was some difficulty connecting, but we got it taken care of!

CoCo went above and beyond, brilliant.

CoCo went above and beyond my expectations! Resolving my problem took several emails. CoCo sent me test models to print and asked me to provide the model I was struggling with. I expected her to look at the gcode for problems, I did not expect her to print my three and a half hour,900 layer model ( evidenced by photos). In a world of chatbots I am really impressed by the human interaction and personal touch.

Cotie Dickson美国 · 写过 1 条评价 · 体验于 2026-04-06 · 发表于 2026-04-07

I had a question about the product I…

I had a question about the product I had recently reserved. They answered back quickly and gave me all the information that was needed for my question.

Dead on Arrival Paranormal美国 · 写过 1 条评价 · 体验于 2026-04-03 · 发表于 2026-04-03

Custom service is kind and fast to answer any questions or concerns one may have!

Custom service is always there to help you when you need! They are very professional and kind and always there to help! As a first time customer it feels good and assuring knowing that we have a team who cares about their customers We wish nothing but success to everyone at FlashForge. Keep up the good work!!!

Chris Leigh澳大利亚 · 写过 2 条评价 · 体验于 2026-04-02 · 发表于 2026-04-02

Brilliant !!

So far, my experience with the crew at Flash Forge has been excellent the support crew are right on the program with fast precise responses and are very friendly highly recommend their printers too as I have both the AD5M and AD5X both absolutely amazing could not be happier.

gary golden英国 · 写过 2 条评价 · 体验于 2026-03-30 · 发表于 2026-03-30

I purchased an AD5X from Flashforge

I purchased an AD5X from Flashforge, the printer is excellent however my IFS began to malfunction I contacted them yesterday and an advisor by the name of CoCo is sending me a new IFS unit. The printer is fantastic bar this fault and customer service thus far has been spot on if not incredible. Thank You Flashforge.

Great customer service

Initial print was lost by the shipping company Great recovery A new printer was sent overnight

Dan Smith美国 · 写过 1 条评价 · 体验于 2026-03-27 · 发表于 2026-03-28

Customer service is very responsive and…

Customer service is very responsive and helpful

The AD5X is amazing and very easy to use

The AD5X is amazing and very easy to put together. My only thing is the miss leading of being able to use an iPad or mobile. You will need a laptop or desktop. And then you will be golden but product other than that is amazing well worth every penny you spend and building diy encloser is fun with the family

Flashforge Will Be Your Best Choice

I got one in November of 2025 and told that was a bad choice that i should buy a different Manufacture. Well here we are 4 months later and not one regret. It has performed flawlessly. Sure i had some bad prints but that was learning how and what to set The adviser that told me not to buy Flashforge has now bought 2 of them as could not believer how well mine work and did such great job He has been 3D printing for over 10 years The other point is that if you have a problem you can contact support and they get back to you immediately with solutions Amazing Company You will never regret have a FlashForge for 3D printing

Great Customer Service I believe I have had 9 orders shipped with NO Issues

At Christmas time I bought the 5M pro and since then we have gotten about 60 rolls of filament. Everything has shipped in a very, very timely manner. Just this last week I went online to buy the AD5x printer, I purchased it. However, I noticed right away on Amazon that I could’ve bought the machine but with a four year warranty through Amazon, I immediately emailed/flash for I asked them if I could cancel my purchase with them, but then go on their website on Amazon re-purchase it so I could utilize purchasing the four year warranty plan. They accommodated that request I was so appreciative..

Fast and responsive with a helpful…

Fast and responsive with a helpful solution. I wish every support interaction with any company would be this easy. Thanks!