Flowerknows

I havent received my order yet

I havent received my order yet. I just received part of it the rest keeps saying on your website that its on transit but it doesnt move it has been like that since August19th then August 24th and nothing else.

fatima tahir美国 · 写过 2 条评价 · 已认证 · 体验于 2025-08-04 · 发表于 2025-09-01

Flower knows make up

Really good experience overall. Comparatively new customer, had my ups and downs with the products but the customer service team was always very helpful. Only wished the mystery bags were not as repeated and had more variation. I got atleast 9 to 11 of the $50 price but a good purchase for sure, was able to give them as gifts. Keep up the good work, products are really good!

I love products

I love products, good quality. I like service, on time and with care. Thank you for gifts!

Sienna Saunderson英国 · 写过 1 条评价 · 体验于 2025-08-14 · 发表于 2025-08-14

Feast of the eyes & great delivery!

Where do I start! I placed a large and expensive order, I did have my worries about the fact it was coming internationally and had backed out from another Chinese company due to awful reviews, however most of the reviews were good on here with about 1 a month negative, which is pretty good for a legitimate business such as this. I did pay for expedited shipping just for peace of mind coming from so far and didn’t want to wait 3 weeks or so. My parcel came in two shipments and I was kept updated throughout in my emails in tracking(something you do request when it was offered) and it arrived via our wonderful Royal Mail which I was so pleased about and relieved as it only had been a few days before receiving the first parcel. Oh what a parcel…my excitement in opening the well packaged item to opening the sturdy decorative gift box I had also paid for was WORTH it! Inside was all the items I had bought in cute card packaging coloured according to the range- mostly I had ordered the shell range so it was pretty baby blue boxes. The quality of the actual eyeshadow compacts, highlighter, blush, the hand held mirror and lipstick was of a beautiful quality and a good weight in my hand. It easily was the most luxurious and prettiest makeup I’ve laid my eyes on! Even my mum was impressed and thinking of buying a set for her photography shoots. She did take a pic too and put it up on her social media and was instantly asked where this makeup was from! Inside with my purchases was also a few extras such as makeup buffs and stickers. The quality of the actual makeup is also a delicious delight, it is of good pigment and each one is embellished with an embossed picture. I received the strawberry perfume today and absolutely enthralled with its delicate fragrance. I will definitely be buying again and I’m so pleased I could write a lovely review instead of a scathing one if it hadn’t arrived…

Satisfied

Nothing is broken, beautiful designs, exactly as shown

Eye catching designs and intriguing…

Eye catching designs and intriguing colors. Regular sales and offers.

In time ,good pacaging and freebies

My pacage was sended in time in cute pink bag products were in perfect state thanks to pacakiging (I was buying from EU ) I got free stikers and makeup remover patch im very happy and my new order its on its way !

Great products

Great products, fast and easy delivery, including shipping overseas, good courier service and very nice package.

Misleading Promo and Unhelpful AI Bot Responses

I ordered from Flowerknows during their Summer Sales promotion just to get the Anniversary Gift Box. My cart met the spend requirement before discounts, and the gift was shown at checkout — but it was silently removed from my final order and they proceeded with shipping my order. There was no clear rule about the threshold being after discounts, and I was never warned. When I contacted support, all I got were AI-generated responses that ignored my experience. I don't believe a real person ever replied. Eventually they offered a $20 gift card, which doesn’t cover shipping or come close to the value of what I lost — and they refused a refund. Flowerknows promotions are a scam and their customer service is basically a bot wall. Be careful, you can only have a problem within the first 24 hours of ordering which is insane ex. product issues once shipped are irrelevant to them EDIT: The company eventually agreed to ship the box after a lot of back and forth.

Beautiful high quality makeup def worth it

I ordered during the sale and I got my makeup so quickly. It is always high-quality and gorgeous. I love the formula of the strawberry cupid lip mud. It is so smooth and doesn't make my lips feel dry. It has a light strawberry scent, but not overpowering. I look forward to the next sale.

I love this site ☺️

Ebba瑞典 · 写过 2 条评价 · 体验于 2025-06-25 · 发表于 2025-06-25

I love this brand so much!!

I love this brand so much, all the makeup is absolutely gorgeous and I recently received my order and it came in perfect condition ( and on the expected time ). It’s clear that the people behind this brand cares for it’s customers and wants to make them happy. I would definitely order from this brand again, and I 100% recommend it. I also love how they give freebies with each order, I recieved 2 sticker sheets and makeup remover wipes for no extra price :)

Rita H.美国 · 写过 1 条评价 · 体验于 2025-05-31 · 发表于 2025-06-03

The brush is cheap plastic, and be prepared to wait if you order perfume.

First of all, the brush I ordered was sub par. It's cheaply made, and just painted plastic. It will not last long. I ordered perfume also-they said to allow 15 days. It took 38 days, and every time I would write the company with concerns, they seemed like they didn't care and shrugged it off. Not one offer to track it, send a replacement, not one bit of concern.

Good product and Shipping

The package came quicker than expected and the products were really good

Great!

I don't mind the amount of time I have to wait for the items to ship, and their customer service is great! I think it'll be better to add a disclaimer that says shipping will be delayed during busy season though...

indifference towards customers

Ordered 3 lucky bags in the same order, paid approximately 200eur and received duplicates. Those lucky bags don’t come in the prepacked box when you randomly get items, no, each item is handpicked by the employee, so i guess my order was just a way for them to discard less selling items. Thanks for wasting my hard earned money. Guess this is a sign for me to stop supporting flower knows.

I LOVE this brand so much

I LOVE this brand so much, my package came completely unscratched

The order never arrived

The order never arrived, and they don't give me any information about it.

Long Wait

very cute but my package was sent back after shipping for a week so it took a month to get here, plus they said gifts were included and they weren't

Really good service

Really good service, came in great condition and I’m in love with the products. Everything looks exactly how it’s advertised, love them all!!