ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
ForwardBuy.com（forwardbuy.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 295 条用户评价，属于商业服务分类，口碑良好。84% 的评价为 4 星及以上，9% 为 1 星；商家回复了 66% 的差评；近 12 个月新增 22 条。数据最后更新于 2026-10-24。
I'm feeling happy to share that this is an excellent service. We can get the things in another country legally. If communicated properly with the team, they guide on each level. I really recommend this service to everyone.
Ordered LV wallet from Singapore and shipped to NL. All was good, some delay with shipment and lack of understanding what is happening exactly right now. Taxation was also high, but it has nothing to do with forward - its country thing
Excellent customer service, quick response when I needed help, item dispatched quickly. Its a shame they only have one postage option FedEx express, very quick but very expensive. I would definitely recommend this middleman service 😉👍
Out of 22 items, 3 items got changed. Dont know it was misplaced by forwardbuy or by myntra.
Dear Customer, Thanks for using ForwardBuy. We noted that you have used warehouse address subscription and self shopped all items. All items received under your unique account are consolidated and ship it you. As an additional service, we have also provided items photograph prior to shipment for assisting with item confirmation. We suggest you to check with seller for refund/replace for the wrong items sent for your orders. If you need any assistance with returning to seller, please send us an email and we are glad to assist as always. We look forward to shop and ship items for you again ! Regards. ForwardBuy.com Team,
The first experience was great. There was only one shipping option though and it was a bit expensive. Else all great!
Dear Customer, Thank you very much for your kind words. We really appreciate taking the time out to share your experience with us. We offer one of the best competitive shipping rates and our rates are live rates from courier companies. Having said that, we constantly work with our shipment partners to offer better rates. Please do follow us in facebook to know our latest promotions to save on your shipment costs. We look forward to shop and ship items for you again ! Regards. ForwardBuy.com Team
This is the first time I've used forwardbuy.com. I prefer it because of the ability to consolidate my packages which I was failing to do with Aramex. Also I am able to send them an email and get a response within 24 hours which is very commendable. However, I feel they take too long to update the records on the website making time between buying items and actually receiving them a bit longer. Also I subscribe to have my own singapore virtual license, and I need to submit the same KYC forms every month as the subscription is Monthly. They should consider having a quarterly or yearly subscription to avoid this.
Dear Customer, Thank you very much for your kind words and feedback. We really appreciate taking the time out to share your experience with us. We look forward to shop and ship items for you again ! Regards. ForwardBuy.com Team
I use ForwardBuy regularly to purchase items that are not available in the US. I only wish that the shipping cost would be less expensive.
Dear Customer, Thank you very much for your kind words. We really appreciate taking the time out to share your experience with us. We look forward to shop and ship items for you again ! Regards. ForwardBuy.com Team
Good customer service, Bad repacking and charged original weight not after repacked!!
Dear Customer, Thanks for your feedback. Courier companies calculate shipment charges based on actual weight/ volumetric weight whichever highest. We confirm your package has been repacked and the actual weight of the package has been reduced by more than 500 gms after repacking. However the volumetric weight of your package is more than the actual weight of the package and hence the repacked weight difference is not reflected in shipment charges. Considering the package safety, we couldn't repack further to reduce the volumetric weight. Regards, ForwardBuy.com Team.
This is regarding my order. It is over 7 days you have placed order. Please update me whether you have received the package and why it is so late.
Dear Customer, Thanks for your review. Processing of orders and deliveries for Assisted Purchase (Shop For Me) requests are beyond our control and it is dependent on seller and their seller's shipment partner. Once a package reaches our warehouse, we immediately notify our customers via email. If you have any queries on specific order, you can always reach out to our friendly customer service team at [email protected]. We are glad to assist. Thanks.
In the address I informed for the shipment there was the suite number of the warehouse to which the order was being sent. This number was not placed in the package, which made it difficult to locate the order after delivery.
Dear Customer, Package airway bill generation at our company is automated and we do have process in place to perform necessary quality check prior to dispatch of each individual packages. For your package, we have checked and confirm that it did indeed have suite number and contact number as you have provided and this was provided to shipping partner accurately. Nevertheless, your feedback will also be passed to our shipment partner as there could have been additional labels added to packages to ensure smooth deliveries. Thanks
Dear Valued Customer, Thank you very much for your kind words. We really appreciate taking the time out to share your experience with us. We look forward to shop and ship items for you again ! Regards. ForwardBuy.com Team
First, I would like praise on Customer Support on Facebook, they were really great with prompt reply and assist as much as they can to fulfill my request. But the process in the system quite takes long leadtime proceed to ship. My shipment takes 5 business days to process all procedures. I knew that I’m not the only one user at the time so, if can it be improve, I would be appreciated it.
Dear Valued Customer, Thank you very much for your kind words. We really appreciate taking the time out to share your experience with us. We look forward to shop and ship items for you again ! Regards. ForwardBuy.com Team
Everything else is perfect, just a bit delayed in updating tracking no. Others are great.
Dear Valued Customer, Thank you very much for your kind words. We really appreciate taking the time out to share your experience with us. We look forward to shop and ship items for you again ! Regards. ForwardBuy.com Team
Very good service. Even though it took some time to deliver, I am very happy with the service. Will consider forwardbuy again. :)
Dear Valued Customer, We apologize for the delay in shopping and shipping your item. This delay was primarily due to the product being delivered to us by the seller was delayed due to current global situation. Rest assured, we normally ship items out from our warehouse within 1 working day. We look forward to shop and ship items for you again ! Regards. ForwardBuy.com Team Regards. ForwardBuy.com Team
I have parcel arrived SG warehouse after i pay me shipment fee like 300+usd customer service team keep ask me provid document cos i used my friend online account purchase，affer i provide bank stament shoping invoice they ask more then ID photo phone number . I did provide all they ask few week befor， after i provide all this information they never email respond me anymore， why charge money at earlier stage. and i even ask if to hard just help me return to send i refund it， after this long way and not respond play custome like this………also charge me 300+usd shipment fee if in my country i will bring they to ACCC..
Dear Customer, Greetings from ForwardBuy.com! We understand your frustrations and we noted that you have now received your package. We as a package forwarder have to do our diligence to ensure packages are dispatched to correct parties. We noted that you have used a friend's account and name to place order with seller while you wanted to ship this item under your name to your place. We need to ensure there is no fraudulent claims or shipments in our platform and hence additional documents were requested. These documents need to be verified and hence there is delay in shipping. This is normal and expected given that there were issues with initial set of documents you submitted to claim the items. We hope you understand our situation and appreciate your patience. Thanks. Forwardbuy.com
Giving that the Delivery took months due to covid19, package was unable to despatch as fast it could, still the shipping cost is quite high not as cheap as I expected.
It's hard to get an answer when making an enquiry about an order.
The forwardbuy system worked for me as i had no other way to shop in Singapore as I don't live there and have no local address. My package arrived a little slow but extremely happy with the service, It does however cost more to do this but you are getting someone to do your packing and sending on your behalf. David.
共 295 条符合条件的评价
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