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金钱与保险

Freeway Insurance

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关于 Freeway Insurance

数据更新
网站
freewayinsurance.com
分类
金钱与保险
所在地
美国
状态
待认证
近 12 个月
185 条评价
差评回复率
94%(30/32 条)
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商家自述

Freeway Insurance的车险报价快速、免费且简单。轻松在线比较顶级保险公司的车险报价,从今天开始省钱。 获取报价 保险选项 查找门店

以上内容由商家自行提供,未经平台核实。

Freeway Insurance靠谱吗?

Freeway Insurance(freewayinsurance.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 185 条用户评价,属于金钱与保险分类,口碑良好。83% 的评价为 4 星及以上,15% 为 1 星;商家回复了 94% 的差评;评价主要围绕客户服务、价格、使用体验。数据最后更新于 2026-09-03。

评价综述

AI 生成

评估了839条评价,绝大多数评价者对这家公司都有很好的体验。顾客经常提到,在讨论各种保障方案时,员工非常乐于助人、友好且有耐心。消费者也欣赏合理的费率和设置车险时极其快速、顺畅的流程。许多人表示,代表们会竭尽全力清楚地回答问题并找到最合适的方案。 一些评价者对沟通问题和代理就报价进行的持续、烦人的跟进电话表示不满。还有少数人提到了意外的额外费用和重要保单文件上的令人沮丧的错误。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

J
Jojo · 写过 1 条评价 · 体验于 2026-07-23 ·

可怕的帮助

我想编辑我的评论并给 Kristol Frazee 和这家公司一颗星,不仅因为我需要紧急处理一个问题并且我的需求没有得到及时满足,而且因为 Kristol,最初帮助我注册的人,现在是一名经理,令人震惊 - 根本没有给我回电话以获取有关此事的任何更新。我只收到一封电子邮件,说明我的问题已上报给经理,要求他们修改我的保险单上的错误。然后这个问题就转到了另一位经理 Daisy R 身上,她实际上做了几个小时的事情,但不方便地给我转了投诉热线,说她无能为力,因为她与我的初始设置没有任何关系。就连投诉部门的奥兰多也对为什么要转接他的电话感到困惑,因为他表示这件事应该由主管处理,双方都应该承担责任。不要在这里浪费你的时间,他们喜欢浪费你的时间。

Freeway Insurance 回复2026-07-28

Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

L
Lorraine · 写过 1 条评价 · 体验于 2026-07-23 ·

代理massai非常乐于助人,而且…

代理massai非常乐于助人,非常友善,我很感谢代理,他非常棒,解释了很多我感谢他

Freeway Insurance 回复2026-07-28

We are glad our agent left a good impression on the services provided, helping you find the rate you were looking for. Enjoy your day!

C
Charles Fair · 写过 1 条评价 · 体验于 2026-07-22 ·

我进来并获得了我的汽车保险......

我进来并毫无问题地获得了我的汽车保险,他们帮助你并低估了我的需要,非常专业地帮助我了解我需要什么。

Freeway Insurance 回复2026-07-28

We are happy to have been able to help you find the right price for your insurance needs. Have a great day!

F
Francesca De Leon · 写过 1 条评价 · 体验于 2026-07-22 ·

谢谢格洛丽亚女士的服务

感谢格洛丽亚女士的服务!谢谢你,愿上帝保佑你继续做好工作

Freeway Insurance 回复2026-07-28

Thank you so much for sharing your experience with us today. Have a great day!

Z
Zuleima Moreno · 写过 1 条评价 · 体验于 2026-07-21 ·

格里非常乐于助人而且友善

格里非常乐于助人而且友善。我绝对会推荐高速公路保险,希望每个人都有我们所做的美好经历。

Freeway Insurance 回复2026-07-28

Thank you for sharing your comments on the personal experience you had with our agent today. Have a great day!

B
Brendan Whaey · 写过 1 条评价 · 体验于 2026-07-16 ·

雷切尔(Rachel)太棒了,而且很容易……

雷切尔(Rachel)很棒,而且很容易合作

Freeway Insurance 回复2026-07-20

Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!

G
Gina Guatemala · 写过 1 条评价 · 体验于 2026-07-15 ·

这位名叫巴勃罗的绅士……

今天那位名叫巴勃罗的先生帮助了我们。他做得非常好

Freeway Insurance 回复2026-07-20

Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!

C
Capone Powell · 写过 1 条评价 · 体验于 2026-07-16 ·

米歇尔·布朗值得加薪

米歇尔·布朗为我提供了帮助,她出色地帮助我完成了整个过程。加薪必须是为了她为我所做的工作。非常感谢5星!

Freeway Insurance 回复2026-07-20

The 5-star review you left for our agent shows us how satisfied you are with the service provided; we are glad to know we have great team taking care of our customers. Enjoy your day!

C
Chef Crypto · 写过 2 条评价 · 体验于 2026-07-14 ·

米兰达·玛丽·伍德

米兰达·玛丽·伍德 分行经理 知识渊博,专业,做事速度快!她应该得到加薪和晋升

Freeway Insurance 回复2026-07-20

Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!

B
Brent Hargrave · 写过 1 条评价 · 体验于 2026-07-06 ·

特工马西亚诺·萨马纳帮助了我……

经纪人马西亚诺·萨马纳(Marciano Samana)给了我很多帮助。很棒的客户服务并且非常有帮助。您的善意会得到认可和赞赏。我希望你能看到这个。谢谢。

Freeway Insurance 回复2026-07-20

We do this for you, we value your time and know our clients have other matters they need to attend, this is why we make getting insurance stress free and easy. Have a great day!

H
Hannah Adhams · 写过 1 条评价 · 体验于 2026-07-09 ·

3次被搁置,没有报价

被搁置了3次。线路死机两次。挂断电话后,经纪人声称他提供了报价,但实际上他从未提供过。有史以来最糟糕的客户服务。

Freeway Insurance 回复2026-07-20

Hi Hannah, Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

A
Amber Anders · 写过 1 条评价 · 体验于 2026-07-13 ·

安东尼非常棒,超级乐于助人,而且…

安东尼非常出色,非常乐于助人,而且很友善,他肯定是个男人! “你呼呼我”

Freeway Insurance 回复2026-07-20

Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!

J
Joe Skyes · 写过 1 条评价 · 体验于 2026-07-07 ·

高速公路保险公司,不要去

7 月 8 日,我去了 Titus ave 机构,厌倦了获取有关政策的一些信息,非常粗鲁的经理,她的名字叫朱莉,似乎我在打扰她。她的态度和评论非常居高临下。从她的呼吸中可以闻到酒味,我猜她喝醉了。非常糟糕的客户服务,不建议与他们一起忙

Freeway Insurance 回复2026-07-20

Hi Joe, Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

E
EUGENE · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

良好的客户服务

良好的客户服务,SR22 的保险价格优惠。

Freeway Insurance 回复2026-07-20

We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!

R
Richard · 写过 5 条评价 · 体验于 2026-07-13 ·

罗比非常乐于助人而且很有礼貌

Freeway Insurance 回复2026-07-20

Thank you so much for sharing your experience with us today. Have a great day!

S
Spencer Reed · 写过 1 条评价 · 体验于 2026-07-13 ·

非常感谢高速公路上的坦纳……

非常感谢高速公路保险公司的坦纳! (1112 E Nob Hill Blvd Ste 104,亚基马,华盛顿州,98901,美国) 总是超级友好和乐于助人!

Freeway Insurance 回复2026-07-20

We are pleased to see we left a good impression on you and met your expectations. You are welcome any time you need assistance, we will be here to help. Have a great day!

T
Tyyana Malveaux · 写过 1 条评价 · 体验于 2026-07-10 ·

约书亚确实是一位了不起的经纪人

约书亚确实是一位了不起的特工。他真的超越了我的期望

Freeway Insurance 回复2026-07-20

Thank you for rating us today, we’re grateful and appreciate you taking the time to share your experience with us. Have a great day!

A
Ashley Buhisan · 写过 1 条评价 · 体验于 2026-07-10 ·

他们输入了错误的生效日期......

他们为政策生效的时间设置了错误的生效日期

Freeway Insurance 回复2026-07-20

Hi Ashley, Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

L
LB · 写过 1 条评价 · 体验于 2026-07-02 ·

将您的业务交给迪凯特/撒哈拉地点的“Mo”

当我走进南迪凯特和西撒哈拉的高速公路位置时,我感到焦虑和生气;近几个月来,我一直面临财务压力和其他问题,最终导致保险失效。 一大早天气就已经很热了,这让我更加焦虑和沮丧! 😡🥵…所以当我走进去时,“Mo”在我登录时向我打招呼——而且是恰当的,不是用冷漠的语气,好像我只是一个数字——这开始缓解了一些紧张气氛。当我最终坐到他的办公桌前时(只花了大约 10 分钟),我简要地解释了我的情况,他专心而耐心地听着。与此同时,他一边协助同事解决问题,一边依然专心致志;他注意到我需要水,就在我没有明确要求的情况下给我拿了一杯冷饮——这进一步缓解了紧张气氛。 最后是报价 - 他最终为我每个月节省了近几百美元,全面覆盖!......我带着对未来一个月和一年更好的前景进入了 7 月 4 日的周末......我现在不会表达太多情感,但我充满热情和忠诚 - 因为“Mo”,我将坚持这条高速公路和提供商,直到进一步。致“莫”🍻🫱🏻‍🫲🏾🫡🫵🏽😤🫵🏽

Freeway Insurance 回复2026-07-20

Thank you for sharing your personal experience with our agent today. Our goal is to offer a warm and welcoming environment for all customers, making them feel right at home when you need assistance with your insurance, we know insurance can be stressful and overwhelming for customers. That is why we have great agents who can connect with customers and put themselves in the customers’ shoes, so we know exactly how to help. Customer satisfaction is our top priority. Do not hesitate to call us any time you need assistance. Have a great day!

J
Jacquelyn Pittman · 写过 1 条评价 · 体验于 2026-07-09 ·

在这家公司工作要小心

为这家公司工作要小心。我犯了一个错误,给了他们两周的辞职通知,他们立即让我走了。不要费心给他们礼貌

Freeway Insurance 回复2026-07-20

Hi Jacquelyn, Thank you for sharing your feedback. We're sorry to hear that your experience during the resignation process left you feeling disappointed. We understand that situations involving notice periods and employment transitions can be difficult and may not always align with expectations. While employment decisions are made based on a variety of business and operational considerations, we strive to handle all transitions professionally and respectfully. We value the contributions of our employees and aim to ensure that all personnel matters are managed fairly and in accordance with company policies. We appreciate you taking the time to share your perspective and wish you the very best in your future endeavors.

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