FurnitureCart

Dear Danielle Baye, Thank you for sharing your feedback regarding your recent purchase of the Ashley Lindyn sectional from Furniture Cart. We appreciate the opportunity to address your concerns and provide clarification regarding the product you received. The tag on your sectional that reads "Millennium" is actually part of Ashley's categorization for products with high-end features, such as ultra-plush high-resiliency foam, which is present in the Lindyn model you purchased. This categorization does not indicate that it is a knockoff but rather denotes specific features and quality standards. To further verify that your sectional is indeed an authentic Ashley product, we recommend checking the bottom of the furniture where you should find a tag with the model and serial number, confirming its authenticity. We understand the importance of accurate feedback and request that you consider removing the review that inaccurately accuses us of selling knockoff products. If you have any further questions or concerns about authenticity, please feel free to contact Ashley Industries directly at 866-436-3393. Thank you for choosing Furniture Cart, and we appreciate your understanding. Best regards, Furniture Cart Customer Service Representative

Dear Brian, We sincerely apologize for the delay in delivering your order and for the lack of communication regarding its status. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We understand your frustration with the extended wait time, especially considering our advertised 2-4 week delivery timeframe. We apologize for not keeping you informed about the delay and any updates regarding your order. We're pleased to inform you that your order was delivered yesterday. We regret any inconvenience this delay may have caused and assure you that we are taking steps to improve our communication and delivery processes to prevent such occurrences in the future. If there's anything else we can do to make your experience better or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for your understanding, and we appreciate your patience. Thank you for shopping at FurnitureCart.com