Everything was great
Everything was great. Delivery on time. Furniture excellent. Thank you
About FurnitureCart
Data updated- Website
- furniturecart.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 19% (3/16)
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About this business
FurnitureCart.com is an online furniture and accessories retailer offering a wide variety of high-quality, brand-name products at low prices.
Is FurnitureCart legit?
FurnitureCart (furniturecart.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 19% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Disappointing Delivery Experience
The furniture I ordered took a lot longer than expected to arrive. It was supposed to be here within 3 weeks but ended up taking almost 6. The constant lack of updates was frustrating, and I felt left in the dark about my order.
My experience with Furniture Mart was…
My experience with Furniture Mart was A+. However, the delivery company left a lot to be desired. I waited til 9:30 pm, only to be told they would not be there until 7:30 am the following day. When they did arrive, they were professional. But upon leaving, they emptied all of the packing material , from the previous day it appeared, and filled 3 dumpsters, plus on ground, of my condo complex. Nobody here was happy!
I was a bit leery of buying a dresser…
I was a bit leery of buying a dresser online, but I couldn’t find a match to my existing furniture in a local store. The process couldn’t have been easier. It took a couple weeks for my order to be ready to ship. The shipping company kept me apprised every step of the way and arranged a convenient delivery time. It arrived in perfect condition. I would definitely make another purchase if the need arises.
The ordering was easy online
The ordering was easy online, shipped complete and was exactly what i wanted
Customer service
This was our first time ordering from Furniture Cart. Our online shopping experience was easy and we got the couch, recliner PLUS the protection plan at a better price than we could locally. We did have to wait a couple of months to receive our shipment, but luckily we weren’t in a hurry because our barndo apartment was still under construction. We did run into one issue, the SHIPPING CO does NOT communicate well! My husband took off of work plus drove an hour to the delivery location the day of the scheduled delivery date. An hour before they were to arrive, I got an automated message saying our delivery would arrive 2 days later!!!!! This was a huge inconvenience to both of us! You can only imagine the phone call to tell my husband they weren’t coming today, uggg! I HAVE TO SAY “Jeff”, a supervisor at Furniture Cart really stepped up. He knew how frustrated I was when I called to let him know how disappointed we were at the shipping company. He immediately started trying to figure out what went wrong, called me a few times updating me plus for the inconvenience upgraded our delivery to threshold instead of curbside. We still had to wait 2 more days, miss work again and drive an hour, but Jeff made it worth it. His kindness and empathy for our situation really meant a lot to us. I give Jeff 5 stars for his outstanding customer service. Thank you again Jeff! We recommend Furniture Cart and would order from this company again.
Good customer service and Delivery
I ordered a couch from Furniture Cart that I could not find anywhere locally and I needed to get it delivered to room of choice because I could not carry it up the stairs myself. I was worried ordering online and because the ultimate delivery service AM Delivery did not have good reviews, but it all worked out great in the end! it took about 8 weeks from the time of ordering for the couch to arrive. But the delivery was good, the couch was in great shape, and it was exactly what I wanted. I also liked that customer service was US based and easy to reach a real person during opening hours.
Nice place with a lot of choices and…
Nice place with a lot of choices and very professional staff
Everything was seamless from the start…
Everything was seamless from the start to finish. Had some questions before ordering and they answered or I was redirected to where I could have more information to help make sure I was ordering the color that I wanted.
Great bedroom set, Best deal, Flawless delivery
The bedroom set is really nice and well made. Very sturdy and as attractive as you hope for when purchasing online having not seen it in person. I love it and know it will last many years. It was well packaged and delivered on time with absolutely no flaws. Minimal assembly with easy to follow instructions. I shopped hard and found the same set for more money in several sites, but furniture cart was by far the better deal, and more than $1000 less than similar or lessor quality bedroom sets we looked at our local chain furniture stores. I would not hesitate to purchase from furniture cart again and will recommend them to anyone buying furniture. Thank you.
Love the choice of furniture!
I love the choices of furniture, and found exactly what I was looking for! I bought a bar and back bar first, then came back a year later and bought the matching counter height table. Ordering was easy, customer service helped me a lot with understanding "white glove" delivery and bundling chairs I was purchasing. Communication was professional and very helpful. The furniture came wrapped so expertly there was absolutely no damage. I will order again!
Swift transaction
Swift transaction! Drawer arrived in 10 days, quality exceeded expectations, looks great! Love it!
I don’t recommend buying from this…
I don’t recommend buying from this company because the delivery process is awful and no one will own up to the responsibility of why my items were ordered nov 24th and I still don’t have it December 31st. The shipper has a ghost scheduling department, no one that can say when I will receive my order. No response when inquiring
Great purchase
Love our new set! Exactly as described.
Smooth transaction
Smooth transaction, delivery was great. Saved money. It doesn't get any better
They were very professional and good…
They were very professional and good merchandise
Wow! Great Service
Great selection, good price and Wow service!
Everything was delivered as promised…
Everything was delivered as promised and the furniture was quality made.. Only thing I don’t know how to properly use the light in the headboard. Didn’t see instructions anywhere. Also had some pieces of black wood I couldn’t find a purpose for.
Reply from FurnitureCart2025-11-24
Dear Robert, We’re so grateful you took the time to share your experience with us. Hearing your positive feedback truly means a lot, and we’re delighted that you found exactly what you were looking for. At Furniture Cart, we work hard to provide our customers with an effortless shopping journey and carefully curated products that bring both style and comfort to your home. It’s wonderful to know that we were able to meet your expectations. We hope your new bedroom set adds warmth and joy to your space for years to come. Thank you again for choosing us - we look forward to serving you in the future and continuing to provide the excellent service you deserve. Warm regards, Furniture Cart Customer Experience Team
Easy
Easy and fast, no problems at all! Highly recommend!
Reply from FurnitureCart2025-11-24
Dear Terri, We’re so grateful you took the time to share your experience with us. Hearing your positive feedback truly means a lot, and we’re delighted that you found exactly what you were looking for. At Furniture Cart, we work hard to provide our customers with an effortless shopping journey and carefully curated products that bring both style and comfort to your home. It’s wonderful to know that we were able to meet your expectations. We hope your new outdoor furniture adds warmth and joy to your space for years to come. Thank you again for choosing us - we look forward to serving you in the future and continuing to provide the excellent service you deserve. Warm regards, Furniture Cart Customer Experience Team
This business operates like a scam…
This business operates like a scam organization. Furniture Mart has “support” staff who should not be conversing with the public. I have been trying to return a bookshelf since the white glove delivery company failed to deliver the item to the designated room. On Thursday, November 13th, I called for assistance and spoke with a man who refused to provide his name. I asked to speak to his manager, but he stated that he does not have one. I then asked if he was the owner of the company, and he said no. I replied that if he is not the owner, then there must be someone to whom he reports. I asked for the general manager, and his exact words were, “I am the general of the managers.” I found that statement extremely odd. I even asked if this was a military organization and if he was a “general,” obviously knowing the answer was no. I explained that I was not the one who unboxed the bookshelf. It arrived as a single piece and had not been assembled. The delivery company unboxed it, and they were extremely rude upon arrival. The first time, they attempted to leave the item in my driveway even though I paid for white glove service. When I corrected them, one of the men argued with me. The company later called to admit their team was wrong and should not have treated me that way. I stated clearly that I did not want the same men returning to my home because they made me feel unsafe. They sent the same men out two days later. What part of “they treated me like crap” was not understood? I explained this entire situation to the alleged “general of the managers” at Furniture Mart. The delivery failed because I did not feel safe allowing those same individuals back into my home. He then told me it was my problem. I am shocked that a company of this size is being operated in this manner. I am confident that Cory Price and the other executives would not appreciate any of this, and I fully intend to reach out to each of them.
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