GetContrave

Thanks for sharing your feedback, Barbara. We’re so sorry to hear about the delay—waiting that long without updates can definitely be frustrating. It looks like this review was from a few weeks ago, so we hope your order has since arrived. If you’re still experiencing any issues or haven’t received your medication, please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can look into it right away.

Christina, we’re really sorry to hear about your experience. That’s not the level of care we expect from our providers, and we understand how disappointing that must have felt. We’d like the opportunity to learn more and make things right. Please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can assist you directly.

We’re really sorry to hear about the issues you experienced. We know how frustrating it can be when something as simple as getting your order shipped correctly takes so long. Please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can review your case and help make things right.

Kenna, we're glad to hear your experience was smooth and that your questions were answered! We hope the support you received helps you succeed on your health journey. Please let us know if there's anything else we can do to improve your experience in the future.

Hi Audrey, thank you for sharing your experience. Everyone’s body responds differently to medication, and we’re sorry to hear you had a tough time. Your safety and comfort are very important to us, and we’d love the chance to support you with symptom management and answer any questions you may have. Please don’t hesitate to reach out at (855) 288-8428 or [email protected] so we can help. Wishing you all the best on your health journey!

Angie, we’re so glad to hear the process was quick and easy for you! Thank you for trusting us to support your health journey.

Hi Kayla, thank you for your feedback. We’re truly sorry if the communication around your order didn’t feel clear—we do send updates throughout the process, but we understand how frustrating delays can be, especially when you're beginning a new health journey! If you still need assistance, please don’t hesitate to call us at (855) 288-8428 or email [email protected] so we can help right away. Thanks for your patience!

Sybille, we’re so sorry to hear about your experience. We understand how important it is to feel heard and supported during a consult, and it sounds like we fell short here. We’d like the chance to discuss your experience further and make things right. Please reach out to our Patient Support team at (855) 288-8428 or [email protected] so we can assist you directly.

Hi Rachel, thank you for your feedback. In some states, providers are only required to review medical history asynchronously, which is likely why you weren’t able to speak directly with a provider. We pride ourselves on our patient support and will try our best to answer any questions—please give our team a call at (855) 288-8428 or email [email protected] so we can assist you. Thanks for your patience and understanding. We're here to help!