KrispCall is an AI-powered communication platform for growing business. It brings all essential messaging and calling features into one easy to use single platform, integrating effortlessly with your CRM. With access to phone numbers in over 100 countriesKrispCall makes it easy to maintain a consistent professional global presence. The platform also provides USA non-VoIP numbers, enabling reliable two-factor authentication (2FA).KrispCall platform also supports Bulk SMS for targeted outreach campaigns, helping businesses increase engagement and response rates.As KrispCall evolves, its AI-driven capabilities will continue to enhance your operations, with features like automated call transcription and intelligent response suggestions fully integrated into your business phone system. By replacing multiple tools with a single, reliable solution, KrispCall simplifies communication and allows teams to focus on what matters most-customers and growth.
以上内容由商家自行提供，未经平台核实。KrispCall（krispcall.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 365 条用户评价，属于商业服务分类，口碑一般。24% 的评价为 1 星，差评比例偏高；商家回复了 96% 的差评；评价主要围绕应用、质量。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Many users frequently mention that the initial setup process is exceptionally quick and straightforward, allowing teams to start managing calls and messaging immediately without any friction. Consumers also praise the clean interface, consistent call quality, and the reliable overall performance that significantly improves daily business communication efficiency. Additionally, people highlight the helpful customer support team, noting that representatives respond promptly and provide clear, effective solutions to any account inquiries. However, some customers also noted frustrations during the initial onboarding and verification steps, mentioning that getting approved and acquiring a number involved excessive requirements and unexpected delays.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。That is wonderful and very kindness service. I always recommend KrispCall.
Thank you for your kind review, Angeldev! We truly appreciate your trust in KrispCall and are delighted to hear that you would recommend our service. Our team is always here to support you, and we look forward to continuing to provide you with a great experience!
LIARS, FRAUDULENT PEOPLE. THEY WILL OFFER SERVICES YOU NEED BUT THEY DON'T HAVE JUST FOR YOU TO PAY ASAP. BUT WHEN FACED AND ASKED FOR REFUND, THEY WILL NOT RETURN YOUR MONEY RIGHT AWAY. NEVER DO BUSINESS WITH THEM AGAIN. POOR CUSTOMER SERVICE. INCOMPETENT. DIFFERENT INFO RELAYED. NOT CONSISTENT.
We appreciate you taking the time to share your concerns and are sorry to hear about your experience. We understand how frustrating it can be when expectations are not met, particularly regarding service availability, support interactions, and refund-related matters. This is not the experience we aim to provide. We would welcome the opportunity to better understand what happened and review your case personally. Please reach out to us at [[email protected]](mailto:[email protected]) with your account details, and our team will investigate the situation and do their best to assist you. Thank you for bringing this to our attention. Your feedback helps us identify areas where we can improve and serve our customers better.
I needed a Brisbane local number that could ring through to a mobile app while I’m overseas. KrispCall was ultimately able to provide that, and the core functionality works: someone in Brisbane can call a local 07 number and I can answer through the app over Wi-Fi or mobile data. Support was responsive, especially when I raised a billing issue. Some inbound calls from a Brisbane landline were initially charged at a much higher rate because they appeared as “anonymous” in the call detail report. After I flagged the issue, KrispCall investigated and credited the overcharge back to my balance, which I appreciated. That said, the onboarding and billing transparency could be better. It took more effort than expected to understand verification, call charges, and where to access detailed usage records. Overall, the service seems useful and support did help resolve the issue, but clearer upfront information would make the experience smoother.
Thank you for the detailed feedback, Paul! We’re glad to hear that KrispCall has been able to support your international calling needs with a Brisbane local number and that the core functionality has been working as expected. We also appreciate your patience regarding the billing concern and are happy our support team could assist in resolving it. Your comments about onboarding and billing transparency are completely valid, and we understand how important it is for users to clearly understand verification steps, call charges, and usage details from the start. Feedback like yours is extremely valuable as we continue improving the platform and overall customer experience. If there’s ever anything more we can help with, please feel free to contact our team anytime at [email protected].
Had been using there service for more then 6 months now. I had requested to get my a2p verfied. Even after 6 months they are asking me to wait for more time since there service provider is looking into my application to get verified. I have ended there service and moving forward with another compnay
Hi Muneeb, Thank you for taking the time to share your experience and we want to be straightforward: we are truly sorry for the wait and the frustration this caused. We want to be transparent here midway through your verification process, our carrier partner introduced significant regulatory changes to the A2P 10DLC compliance requirements. This unfortunately impacted applications that were already in progress, including yours, and extended the timelines beyond what anyone had anticipated. We understand that does not make the 6-month wait any less frustrating, and we sincerely apologize that the communication around these delays was not as clear as it should have been. We do want to share that your A2P verification has now been approved. We understand this may feel like too little too late, and that is fair. But if you are ever open to it, we would genuinely welcome the opportunity to make this right. Please reach out to us at [email protected] and we will ensure you are prioritized and taken care of properly. Again, we are sorry Muneeb.
Yes, i like it. People approach me so that I wouldn't be hesitant. I like how people check on me
Nerissa Eulalia, really appreciate you taking the time to share this. Glad to hear your experience has been positive and that you feel comfortable and supported in your interactions. That kind of trust means a lot. If you ever need anything, we are always here.
KrispCall has truly simplified my work! I can connect with clients overseas using local numbers, and the audio quality is flawless. Tools like the Power Dialer and bulk SMS save me so much time, and the platform is easy to use on both desktop and mobile. It’s affordable, efficient, and perfect for growing businesses. I’m very happy with KrispCall and would recommend it to anyone looking for a modern cloud telephony solution
Thank you, really great to hear KrispCall is helping with international communication and saving time with features like Power Dialer and bulk SMS. Happy it’s supporting your business growth, feel free to contact us anytime if you need assistance.
Thank you, Malik Talal!! Awesome to hear you’re happy with the call quality — that’s a core part of the experience for us, feel free to contact us anytime if you need help.
KrispCall started out perfect two years ago (2024) and steadily deteriorated in tech, service, and functionality. So reviews will be skewed because early ones will praise it (as I would have). I use it for my business. We are now unable to receive phone calls on any device and three rounds of tech support have resulted in no repair. After we gave up using the mobile app, we switched to the online account service to make and receive calls and are told our computers are "offline" and that we should contact customer service. However, we wouldn't be able to receive that message if we weren't online! There's no usable "how to" regarding setting up the voice mail, which remains a mystery and we don't DARE ask customer support. The only version of this is on YouTube and is basically an advert for "voice mail" but has no information about using it. Also, we received a notice that our SMS service would be discontinued because we "violated terms of service" when we hadn't even used it except to receive messages, mostly phishing and spam from their unfiltered system. We're done, and are shopping for a new service. It's my suspicion that many of the hysterically positive reviews here are engineered.
Hi Andrew, Thank you for sharing your experience openly we appreciate your honesty and want to address your concerns directly. We hear you, and we sincerely apologize that your experience has not matched what you signed up for. We also want to acknowledge that having to reach out multiple times without a FCR resolution is not the experience we want for any customer, and we are sorry for that. Your feedback is something we are actively taking into account as we continue improving our platform. On not being able to receive calls on any device — we are glad to confirm that this issue was identified and fully resolved. We also noticed that you acknowledged this and left a positive rating on your support ticket, sharing that the representatives worked hard to solve the problem. We truly appreciate that. On the voicemail setup guidance — that is fair and noted. We acknowledge our documentation in this area needs improvement and we are working on making it clearer and more accessible. On the A2P 10DLC compliance notice — we completely understand why receiving that email felt alarming and out of nowhere. We want to assure you that after a thorough review by our compliance team, the matter was fully resolved and your account remains in good standing. For any remaining concerns, we'd love to continue this conversation privately. Please reach out to us at [email protected] and we will ensure you have proper, continuous support going forward. We value your business and want to earn your trust back. Regards,
Good UI/UX, Best Customer Support, and Affordable Pricing
Thank you, Rahul. Really glad the UI/UX feels good for you and that both support and pricing are meeting your expectations. we appreciate the feedback a lot, if you ever need help, we’re always here — just contact us anytime.
I used it last 3 year best services Ali Kamran khan
Muhammad Irfan, really appreciate your continued support. 3 years of usage and still calling it the best service is amazing feedback for us. glad KrispCall has been reliable for you all this time. Feel free to reach out anytime if you ever need assistance.
Amazing, easy to set up and easy to use. Fast and flawless set up!
Dhyan Patel, really appreciate you sharing this. Glad to hear the setup was fast, easy, and everything has been working smoothly for you. That simple onboarding experience is exactly what we aim for if you ever run into anything or need help, feel free to contact us anytime — we’re always here
paid for subscription ,15$ even one single feature is not working.support team are scammers which only waste your time .I don't belive in there rates here.that was my expirence .
We’re really sorry to hear about your experience that’s definitely not what we want for our users. We take concerns like yours very seriously and would truly like to understand what went wrong here...... Unfortunately, we weren’t able to locate your account or any previous support interactions based on this review , which is why we could not investigate the issue further. Could you please email us at [email protected] with the email address associated with your account and a brief description of the issue you faced? Our team will prioritize your case, review everything in detail, and work with you directly to resolve it as quickly as possible...... We genuinely appreciate you bringing this to our attention and hope we can make things right for you.....
I used KrispCall mainly to get a US phone number and it worked really well overall. The setup was straightforward and call quality was solid. My only concern is that the balance depletes quite quickly, and what surprised me is that even unanswered incoming calls still consume credit. That part was a bit frustrating and caught me off guard. Aside from that, it does what it promises and I would recommend it to anyone who just needs a reliable US number.
This review truly means a lot to us — thank you! We're so happy KrispCall helped you get up and running with a reliable US number. Your point about balance draining on unanswered calls is something our community has echoed, and it's feedback we're taking seriously as we work to improve our platform. We want every KrispCall user to feel in full control of their usage and costs. Thanks for being part of our community and for recommending us — we're here for you!
Krispcall is wonderful app, i like the features in here according to the prize, i truely recommend to anyone who is searching for unified communication platform.
Aww, thank you for such a lovely review! We're humbled to know that KrispCall's features and pricing have won your trust and recommendation. Building a platform that truly serves its users is our biggest mission, and feedback like yours reminds us we're on the right track. We'll keep pushing to make it even better for you!
Just started with KrispCall, we needed a virtual mobile number fast set up and we love the power dialer. Call outs are clear. Another great feature we get daily useage report, All good so far! Aimie, AMW Media
Woohoo, welcome to the KrispCall family! So happy to hear the setup was fast, calls are clear, and the power dialer is already a hit! And yes — those daily usage reports are a game changer, right? You're just getting started — there's so much more to discover. We've got you covered every step of the way!
Thanks to Krispcall, it helped me a lot to connect with our clients seamlessly
Thank you so much for this wonderful feedback! It's incredibly rewarding to know that KrispCall has made a real difference in how you connect with your clients. We don't take that trust lightly, and we'll keep working hard to deliver the seamless experience you deserve every single day!
Responsive support. Took a while to get my number verifed and running but support was available 24/7 to help through the process.
Thanks for sharing your experience! We know the verification process can take a bit, but we're really glad our 24/7 support team was by your side throughout. That's exactly what we're here for! Now that you're all set up, here's to smooth and seamless communication ahead!
Amazing support and sales people. Always fast. KYC takes some time, but it's all right. We had a problem with the quality of the line at the beginning but it's been fixed.
This review means a lot to us — thank you! Knowing our support and sales team are delivering fast, quality service is exactly what we strive for. We're actively working to streamline the KYC process to make it quicker and easier. And we're relieved the line quality issue was fixed — every call should be crystal clear from day one. We're committed to making your experience even better going forward!
i am quite happy with app features but i am only upset with the pricing,it should provide some discounts here.
We love hearing that you're happy with the features — thank you! And we truly appreciate your honesty about pricing. Your feedback is exactly what helps us grow and improve. We're always working on ways to bring more value to our users, so watch out for discounts and special offers.
KrispCall has been a reliable and efficient solution for managing business communications. The call quality is consistently clear, and the platform is easy to set up and use, even for non-technical users. I especially appreciate the seamless integration with other tools and the ability to manage calls, messages, and numbers in one place. The dashboard is intuitive, and features like call recording and analytics are very helpful for tracking performance. Customer support has also been responsive and helpful whenever needed. Overall, it has significantly improved my workflow and communication efficiency.
This just made our day — thank you! Clear calls, easy setup, seamless integrations, intuitive dashboard, helpful analytics, and responsive support — we're so glad it's all coming together for you! KrispCall is built for exactly this: making business communication effortless. We'll keep pushing to make your experience even better. Thanks for being part of the KrispCall family!
共 365 条符合条件的评价
Sonetel
CloudTalk
MoreMins
CallHippo
fanytel.com
Dialpad
JustCall.io
Call.com Telecom Ltd