At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.
以上内容由商家自行提供，未经平台核实。Lectric eBikes（lectricebikes.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 269 条用户评价，属于车辆与交通分类，口碑优秀。88% 的评价为 4 星及以上，6% 为 1 星；商家回复了 96% 的差评。数据最后更新于 2026-09-07。
The purchase process and delivery were flawless and easy. I absolutely love the bike, XP4 with the upgraded battery.
Hello Victor, Thank you so much for the fantastic 5-star review! We’re thrilled to hear that your purchase and delivery experience were smooth from start to finish. Even better, we love hearing how much you’re enjoying your XP 4 with the upgraded battery! Thanks for choosing Lectric and welcome to the family!
We bought a $1,830 XPedition2 for my 4’11” wife to ride with our two young kids. After only 5 miles, we realized she couldn’t comfortably or safely handle the size and weight of the bike, so we immediately stopped using it and asked to return it. Lectric told us they “completely understand” our concerns about the safety and comfort of my wife and children, but refused to make any exception because the bike had been ridden. We even offered to pay reasonable return shipping/restocking costs. Their solution was to sell the bike ourselves and take the loss, while offering us $50 toward accessories for a bike we don’t feel safe using. Potential buyers beware: you can’t really know if a bike works for you without riding it, but once you ride it, Lectric can refuse the return. I wish we’d known that before spending $1,830.
Hello Zach, We’re truly sorry for the experience you’ve had and completely understand your frustration. We know how important it is to feel comfortable and confident when riding, especially when your family is involved. We were able to locate your account, and we definitely want the opportunity to help. A member of our management team has reached out to you directly to better understand the situation and work toward improving your experience. Thank you for giving us the opportunity to assist you.
E-bike works great every thing is great except for the coil shocks it would be great if had air shocks instead of coils have a great day
Hello James, Thank you so much for the great review! We’re thrilled to hear you’re enjoying your eBike and that everything is working well. We also appreciate you taking the time to share your feedback, it’s always helpful to hear what our riders would like to see in the future. Thanks for choosing Lectric, and we hope you have many more great rides ahead!
I should start off by saying I bought a lectric xpeak 2.0 from Facebook marketplace and when I say I fell in love I MEAN IT. I never purchased the bike directly from lectric, unfortunately when it comes to riding you can and probably will have a fall. I went over the handlebars on a pretty busy street and completely shattered my screen. With adrenaline still running through me I shot a quick email over to their support team to see what my options were for purchasing (fully expecting to purchase) a brand new screen. They asked for my serial number and shipping address which I sent. And without hesitation they emailed me back saying my $70 display was en route to me without me having to pay. No warranty, I'm a third party buyer. I was not expecting that in the slightest. That's absolutely amazing customer service, it almost feels wrong. Thank you a MILLION lectric!!!!! For that alone you earned yourself a forever customer when it comes to bikes!!!
Hello Zara, Thank you so much for sharing your incredible experience! We’re thrilled to hear how much you’ve fallen in love with your XPeak 2.0 and that our customer service team was able to step in and help when you needed it most. We know accidents can happen, and we’re always happy when we can help get our riders back out there and enjoying the ride. Your kind words mean so much to our team, and we’re honored to have earned a forever Lectric customer! Thank you for being part of the Lectric family and for your amazing support!
This is my third bike purchase from Lectric. I have also purchased several upgrade items. My XPremium motor apparently failed. Even though Lectric had the motor in stock for a GREAT price, I decided to replace rather than repair. This XP4 is a much better fit for my 5’10” frame and I feel it is more powerful! The order process was great. The customer service (for the XPremium) was exemplary, that’s what makes loyal customers!!! I would like to see some kinda loyalty program where good customers earn redeemable credits for money spent. I have spent around $5k for Lectric products in the past 3-4 years. A loyalty program would be huge! Never the less, you all are doing it right, and I recommend Lectric to many others all over the US.
Hello Richard, Thank you so much for being a loyal part of the Lectric family! Three eBikes and several upgrades over the years is incredible, and we truly appreciate your continued support and recommendations. We’re glad our team could provide great service when you needed it and that your new XP4 is proving to be an even better fit! We also appreciate your suggestion for a loyalty program and will be sure to pass that feedback along. Here’s to many more miles and adventures ahead!
Web navigation very easy to use and responsive. Overall a great purchase experience.
Hello Ronald, Thank you so much for the wonderful review! We’re thrilled to hear that you had such a smooth experience from start to finish. Making our website easy to navigate and ensuring a seamless shopping experience is something we work hard on, so it’s great to know that everything felt simple and responsive when making your purchase. We truly appreciate you choosing Lectric and sharing your feedback with us. We hope you’re loving your new eBike and enjoying plenty of exciting rides and adventures ahead!
Bike shipped with or it broke in transit bad gear shifter customer service responded in two hours and shipped replacement the next day.
Hello John, Thank you for sharing your experience with us! While we’re sorry to hear your bike arrived with a damaged gear shifter, we’re so glad our customer service team was able to jump in quickly and get a replacement on the way for you. We know how disappointing it can be to receive a bike with an issue right out of the box, so we truly appreciate your patience and understanding while we worked to make things right. We’re happy we could get you taken care of promptly, and we hope you're having an awesome time out on the road! Thank you for choosing Lectric and for giving our team the opportunity to help.
Best part about lectric is being able to get back out on the road with a permanently hurt knee. Been riding for around 800 miles now in about 3 months. My hurt knee pedal every one of those 800 miles with a breeze.
Hello Jose, Thank you so much for sharing your experience with us! We’re thrilled to hear that your Lectric eBike has helped you get back out on the road and enjoy riding again. Reaching 800 miles in just three months is an incredible milestone! It’s wonderful to know that your Lectric has made those rides feel more manageable and enjoyable. We truly appreciate you choosing Lectric and are grateful to be a part of your riding journey. Here’s to many more miles and adventures ahead!
Incredibly slow customer service and tries to replace parts with incompatible equipment. Would never suggest this company to a friend, strictly enemies. Update: after speaking with Lectric about my issue I'd give negative stars if possible.
Hello Jeff, We’re very sorry to hear about your experience and understand your frustration. We were able to locate your account and have shared your feedback with our team. A member of our Customer Experience team will be reaching out to you directly to better understand what happened and work toward improving your experience. We truly appreciate you giving us the opportunity to address your concerns and make things right.
Customer service was quick and knowledgeable. Delivery came promptly and packaging was thorough. The bike is also excellent!!!
Hello Chase, Thank you so much for the fantastic review! We’re thrilled to hear that you had such a great experience from start to finish. It’s wonderful to know our customer service team was quick and knowledgeable, and that your bike arrived promptly and safely packaged. Most importantly, we’re so happy to hear you’re loving your new eBike! We put a lot of care into every part of the experience, from getting your order on its way to making sure you have the support you need along the way. Thank you for choosing Lectric, we truly appreciate your support and hope you enjoy many miles of fun and adventure ahead!
Both back tires on my Trike wobble. They are not true at all. For the money I paid I expected better quality.
Hello Stephen, We’re sorry to hear about the issue you’ve experienced with your Trike. We understand how frustrating it can be when your new bike doesn’t arrive or perform as expected, especially after your investment. We appreciate you bringing this to our attention and sharing your feedback with us. We’d love the opportunity to help get this resolved and make sure you can get back to enjoying your ride. We see you are currently working with one of our tech agents to get your Trike all fixed up and ready to drive! We look forward to continuing the process with you.
Hello Larry, Thank you so much for taking the time to share your kind feedback! We’re thrilled to hear that you had such a great experience with both our sales and customer service teams. Providing helpful, knowledgeable, and friendly support is something we truly value, so it means a lot to know that our team was able to make your experience a positive one. We appreciate you choosing Lectric and trusting us to be part of your eBike journey. We hope you continue to enjoy every ride and create plenty of great memories along the way!
Before purchasing a Lectric e-bike, my hopes were pretty down with other budget-friendly brands due to shipping issues, manufacturing quality, etc. But ever since going with Lectric, the shipping process was extremely quick, and the e-bike was properly handled during delivery. The bike itself is fun, zippy, and extremely high quality. If you're looking for a bike without taking a bite out of your wallet, I 100% recommend this bike!
Hello Joel, Thank you so much for the fantastic review! We’re thrilled to hear that your Lectric experience has exceeded your expectations, from quick shipping and careful delivery to the quality and performance of the bike. We truly appreciate your recommendation and are glad to have you riding with us!
My Trike came with a scratch down to bare metal. I called and their solution was to send me a paint pen. It’s been 3 weeks and I haven’t received it yet. I haven’t even ridden the bike because I wouldn’t want dirt or moisture in that scratch. I can’t really review the trike yet. Lectric contacted me and made it right. Very happy with the customer service!
Hello Derrick, We apologize for the delay in receiving your paint pen. We've located your account and see that someone from our team has reached out to make this right. Thank you for your patience and understanding.
These two bikes I purchased, without ever shopping around have been outstanding! We’ve been riding them daily and are just what we were looking for. The only thing that I regret is that we didn’t buy them sooner! Well made and easy to use.
We love hearing that your bikes have been such a great fit! Thank you for choosing Lectric and sharing your experience. We’re so glad you’re enjoying every ride!
What makes them a great company is the quality bikes they sell and the customer service. Also anytime I need an accessory or addition that I want to add to my bike their quick to ship. Our family owns three Lectric e-bikes. My wife owns the Xp trike version in the gray/silver, and I own a Xp lite in blue and a Xp 3.0 in the white. All three with baskets on the back. I really enjoy that they fold in half so I can put them in the back of my truck whenever we go out camping or we go up north. When it comes time to upgrade, they will be top of my list.
We’re thrilled to hear your family is enjoying your eBikes and that they’ve become part of your camping and travel adventures. We truly appreciate your continued support and can’t wait to keep you riding!
Fast shipping, well packed with no damage. Bikes appear well designed and built. Time will tell.
We’re glad to hear your bikes arrived quickly and safely, and that you’re enjoying them so far. Here’s to many great rides ahead!
Everything went well, from the purchase to my very 1st ride! Had my new bike for 2 months, and although I’m still adjusting to this new way of riding, I’m very happy I made the purchase.
We’re so happy to hear you’re loving your new bike! Thanks for choosing Lectric and sharing your experience. Wishing you many more great rides ahead!
I'm not sure so many people could really love this trike! Of course riding a trike will be a different experience than riding a bicycle. I thought I could accept that change. One problem for me is the gearing, or lack thereof. On relatively flat ground you can not find a gear that gives any feedback from the pedals. You are constantly ghost pedaling the whole time. Only time you exert any effort and get any pedal feedback is in Eco mode. Then you can not go over 3 miles an hour without the feeling you are dragging an anchor! If you want any realtime exercise this trike is not the pick for you, find something else! Other complaint is riding a trike in general. If you are not on a bike path ,but, riding on the road you need to consider the crown of the roadway. Your trike will always be tilted to the right. Leaving the rider to adjust. You will need to lean left and then you are constantly "short pedaling" the left side. It gets annoying in a big hurry riding side saddle. Please, seriously consider these couple of things before you spend almost two thousand dollars on a very uncomfortable ride.
We’re sorry to hear the Trike hasn’t been the experience you were hoping for. We appreciate you taking the time to share such detailed feedback about the gearing, riding position, and handling. We’ll be sure to pass your comments along to our team as we continue working to improve our products.
We received our two XP Lite 2 folding bikes about a month ago. It was a little difficult to reach someone prior to our purchase as I had questions. There was no answer during regular business hours. I also sent an email, was able to reach them a few days later. Once ordered, things went smooth. We received regular updates on shipping. The bikes were pretty easy to assemble. I love that they sent a video link for assembly instructions prior to receiving the bikes. We love the bikes! They fold down into bins that we can easily put into our camper or truck We use them often. I would recommend these bikes. We did buy the upgraded seat, the original ones were hard. The longer life battery is great too. Hopefully if we ever need to contact customer service we will not have any issues.
We’re so glad to hear you’re loving your XP Lite 2.0s and that they’ve been a great fit for your adventures! We appreciate your honest feedback and are happy to hear that the process went smoothly. Thanks for choosing Lectric and for recommending us!
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