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Lectric eBikes

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269 条评价

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关于 Lectric eBikes

数据更新
网站
lectricebikes.com
分类
车辆与交通
所在地
美国
状态
待认证
近 12 个月
269 条评价
差评回复率
96%(22/23 条)
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商家自述

At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.

以上内容由商家自行提供,未经平台核实。

Lectric eBikes靠谱吗?

Lectric eBikes(lectricebikes.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 269 条用户评价,属于车辆与交通分类,口碑优秀。88% 的评价为 4 星及以上,6% 为 1 星;商家回复了 96% 的差评。数据最后更新于 2026-09-07。

用户怎么说

It came well packaged and pretty easy…

It came well packaged and pretty easy to put together Great color, love the instrument panel rides nice but because it’s a trike you have to corner slower than a two wheeler. Overall I love it

Lectric eBikes 回复2026-08-30

Thanks for sharing your experience! We’re so glad to hear you’re loving your Trike and that assembly was a breeze. Enjoy the ride!

Overall experience was great.

Showroom visit was good, certainly got the e-bike smile! Was set on the XP4 white step thru but decided on the green step over. Ordered it Tuesday night, arrived Sunday afternoon. Unboxed quickly, minor assembly, then had to wait on the battery to charge. Derailleur needed some adjustment, but all else was perfect. I’m 64, and this bike is the fountain of youth in a box! Love it!

Lectric eBikes 回复2026-08-30

We love hearing that you are enjoying your eBike! It sounds like your Pine green XP4 was the perfect choice. Thanks for sharing your experience, and we hope you enjoy every ride!

The accessories are useful

The accessories are useful, the bike holds up under pressure. Ive loaded up my saddle bags with no issues. Ive got the 5point harness seat for my toddler. Him and I love it. Tackles hills with my boys on, really well. Hard not to enjoy the experience. Set up well and batteries have lasted well enough for all the abuse ive put them through the first charge.

Lectric eBikes 回复2026-08-30

Thank you for your review! We love hearing that it’s handling the hills, your gear, and all your adventures with ease. We’re so glad you’re enjoying every ride!

The XP4 e-bike is AWESOME…I love it BUT

The XP4 e-bike is AWESOME…I love it. But as far as answering emails…don’t bother, I have sent 2 emails not one has been answered. Your best bet is to call. I guess I will have to call to get help. I do LOVE my XP4. I give it 10 stars. UPDATE…5 stars…I’m very sorry I didn’t know I clicked on one star…thank you guys

Lectric eBikes 回复2026-08-30

We’re thrilled to hear you’re loving your XP4! We’re sorry to hear you haven’t received a response to your emails, as this is not the experience we want for you. We will be sure to pass this feedback along to our team. We hope you enjoy every mile ahead.

The e-bike looks and rides nice and…

The e-bike looks and rides nice and seems of good quality. The reason I took a star away is because I have the long range battery on my ebike and I rode it on a full battery, on pedal assist 1 and 2 most of the time for about 18 miles max and battery was on the last bar red zone. advertising of the battery reaching 80 miles not looking to be true unless I got a bad battery.

Lectric eBikes 回复2026-08-30

We appreciate your review! We’re sorry to hear that the battery range hasn’t met your expectations. Range can vary based on riding conditions, but 18 miles is worth looking into. Please reach out to our Customer Experience team so we can assist you further!

I was looking for an Ebike with enough…

I was looking for an Ebike with enough room to carry my golf clubs, this one does the trick. I purchased the lectric expedition 2. I ride up to my local course which is a couple miles. I am there faster than driving my car, it can go where cats can't. It is a freeing feeling.

Lectric eBikes 回复2026-08-30

We love hearing that your bike is giving you the freedom to ride wherever you need to go! Thanks for sharing your experience and choosing Lectric!

Right choice

It was very easy to place order online. Eventough there was a delay in shipment, they offer extra accessories for compensation. During the process , I can get prompt reply and they are eager to solve the problem mentioned. Finally received the bike and enjoy riding.

Lectric eBikes 回复2026-08-30

Thank you for sharing your experience! We’re glad our team was able to help along the way and that you’re now enjoying your new bike. Happy riding!

We ordered an XP Lite for my wife but…

We ordered an XP Lite for my wife but we decided we didn’t like the features it offered. Mainly, no gears. We re-ordered an XP4 750 and had no trouble returning the Lite bike. They even sent a new box with packing instructions. Very helpful.

Lectric eBikes 回复2026-08-28

Hello Stan, Thank you for taking the time to share your experience in this review! We're sorry to hear that you weren't pleased with the XP Lite 2.0, but are glad that the return process was simple and you were able to try out our XP4 instead. We hope you're loving it as much as we do! We are so happy to hear that you've had a positive experience with our customer service team. We strive to provide exceptional service to all our riders, so we're glad we hit the mark for you! Please don't hesitate to reach back out in the future if you need additional assistance. We're here to help! Make sure to keep us updated on your fun adventures, and happy riding!

Fast service great bike for the price

Lectric eBikes 回复2026-08-28

Hello Leslie, Thank you for the short and sweet 5 star review! We're happy to hear that you received your eBike quickly, and that you are pleased with your Lectric eBike purchase. We hope you're loving it as much as we do! Please don't hesitate to reach out with any questions or concerns. We're here to help! Keep us updated on your fun adventures and happy riding!

I love my XP4 750 it was a blast to…

I love my XP4 750 it was a blast to ride. It was great. I did have an issue where something went wrong with the bike and I did get injured. Not too bad but still it's was a brand new bike. I explained to customer service on the incident and expressed my concerns about it. The customer service staff was absolutely amazing. They understood the issues and problems that I had. I suggested that they take the bike back, investigate what happened and why it happened. I explained I didn't trust it to just be repaired and given back, that I wanted a new bike that they tested before shipping and they give me information for places in my area that their warranty covers so that I can take it there to have them verify It's in working order before I ride. They were totally helpful. They are going to ship me a new bike and take the old one back so that they can investigate and see what went wrong. That says a lot about their company and caring for their customers. The fact of them taking back the bike to investigate shows that they do truly care about their consumer and making sure anything wrong is made right. To keep the consumers and future consumers safe. There's not a lot of companies that would be the effort to do this. The level of care and consideration for the customer reminds me of working with Steam customer support. How much they value their customers and if anybody knows anything about Steam they go above and beyond. Lectric eBikes I cannot tell you how happy I am to being one of your customers.

Lectric eBikes 回复2026-08-28

Hello Devin, Thank you for taking the time to write this wonderful and thoughtful 5 star review! You have no idea how much it warms our hearts reading this and hear about your experience with our team. We're sorry to hear about your accident, but are thrilled to hear that our customer service team was able to jump right in and get your issue situated! We hope you're enjoying your new Lectric eBike! We are so happy to hear that you've had a positive experience with our customer service team. We strive to provide exceptional service to all our riders, so we're glad we hit the mark for you! Please don't hesitate to reach back out in the future if you need additional assistance. We're here to help! Make sure to keep us updated on your fun adventures, and happy riding!

Order was delivered on time and in good…

Order was delivered on time and in good condition (was very well packaged). The bike is great.

Lectric eBikes 回复2026-08-28

Hello James, Thank you for taking the time to write this review! We're so happy to hear that your Lectric eBike arrived quickly, and that our packing material did its job and made sure the eBike arrived in perfect condition! We hope you're loving it as much as we do. Please don't hesitate to reach out with any questions or concerns. We're here to help! Keep us updated on your fun adventures and happy riding!

Love our bikes

My husband and I, and our pup, are loving our Lectric bikes.

Lectric eBikes 回复2026-08-28

Hello Miriam, We're thrilled to hear that your new Lectric eBike is a family favorite! Our favorite type of rides are the ones shared. Feel free to reach out with any questions or concerns. We're here to help! Keep us updated on your fun adventures and happy riding!

Almost Perfect - Read the Return Policy Carefully!

I did a lot of research on e-bikes before deciding on the Lectric brand, and I am very pleased with the product that I received. It definitely lives up to the quality expectations that I had based on reviews from other customers and experts alike. The bike arrived within a week of ordering and unboxing / assembly all went smoothly with the help of a linked “first ride” video detailing how everything fits together, unfolds, and needed to be adjusted for the rider. I was extremely impressed to find that the torque settings for every bolt or screw mentioned in the video had actually already been done. It was basically ready to go right out of the box! Unfortunately there was one disappointing aspect to my experience that buyers should be very aware of and it’s the cancellation / “all sales final” return policy. Thankfully I love the expensive bike, but I had also ordered an accessory that I decided I didn’t really need. When I called (within hours of placing the order) I was told that it couldn’t be canceled because a confirmation email with tracking number had already been sent. While this policy is clearly explained on the website, the frustrating thing is that today marks a week since I received that confirmation email, and the shipment still hasn’t even been picked up by the carrier who will eventually deliver it. Would it really have been so difficult to cancel a transaction on day 1 that would still be “sitting” there 6 days later? In my case it wasn't a big deal, but it does leave a bad taste, especially having just dropped a good amount of money on an otherwise great experience.

Lectric eBikes 回复2026-08-28

Hello Randy, Thank you for taking the time to share such a detailed review! We’re thrilled to hear that you’re loving your Lectric eBike and that the unboxing, assembly, and first-ride process went smoothly. It’s also great to hear that having the torque settings already completed made getting ready to ride even easier. We completely understand your frustration with the accessory cancellation experience. While our all-sales-final policy is outlined on our website, we understand why it was disappointing to see that an order couldn’t be canceled when the package had not yet been picked up by the carrier. We appreciate you sharing that feedback, as it helps us identify areas where the experience can be improved. Thanks again for choosing Lectric and for the thoughtful feedback. We hope you continue enjoying many miles on your new bike!