LingoAce

Mu ming is helpful and very responsive.

Tan BL Ros新加坡 · 写过 1 条评价 · 发表于 2021-12-28

Excellence service and teaching

Thank you lingoace team especially Olive service. Prompt reply and excellent service that she provides to me. I would like to thanks Xiao Jie Laoshi for her professional teaching and her effort in her teaching. My son's chinese has shown great improvement.

for a refund

I order class package for $3000 I thought about it In a few days.did not even use classes wanted a refund.they refund me $2910 I was short $90 they say that is the fee. Why would I need to pay for a fee for no classes used. this place is a total scam. If your not sure about if you want the class don't let them push you into taking class because they will charge a fee when you want your money. They give you hard time. Charge you a fee.. bad service!

One on One Sessions are great!

My daughters’ teachers are very good and very patient. The kids are learning a lot. The interactive sessions also help the kids focus more. The one on one sessions are a plus since each session is tailored to my kids’ learning needs. We can also do learning on the go. In case we are out, we just bring our iPad and my daughter can continue with her classes.

Dont try it

Dont try it, its a scam. They ask you pay up front and keep calling you for enrolling for more classes and offer mother free classes to introduce more others victim.

Not recommend

Not recommend. Good service when you going to buy and extremely bad services when you already paid.

I'm a kid who goes to LingoAce, its cool

I'm a kid who goes to LingoAce, very great teachers. The only problem is that you can't turn off your camera at all lol

Im happy with lingoace

Im happy with lingoace. Both my kids enjoy and I see improvement in their chinese.

Great experience

Great experience, smooth transaction and the course consultant was very friendly, and always ready to answer any questions or clarifications that I have. My child enjoys the session and if the teacher is not available due to last min reasons, they are prompt in contacting me to replace with another teacher or I can also choose to cancel the session. Thumbs up.!

Emma Chan新加坡 · 写过 1 条评价 · 发表于 2021-10-04

LingoAce based on individual kid learning pace

Both my kids are 5 years old and to them, the only language is English. We have been trying to converse in Mandarin with them frequently and getting them to watch more cartoons in Chinese. But it does not help to spike their interest; we have asked some of the Chinese enrichment schools around our neighbourhood, we felt that their syllabus for their level is beyond their learning standard. For most enrichment schools, they will be based on their age and categorized them to attend the program. What I like about LingoAce is that, they will assess the kids’ Chinese level and categorized them in accordance with their learning standard and not by their age group. We have started with LingoAce for a couple of lessons now, and I can see that my kids are enjoying it and excited to look forward to their weekly lesson. The session is not too long and it is very interactive for the kids to learn. I am just glad that my kids did not reject learning Chinese and they are enjoying it base on their learning pace.

Samantha Yap新加坡 · 写过 1 条评价 · 发表于 2021-10-04

Responsive and detailed service

Gerlynne Lim新加坡 · 写过 1 条评价 · 发表于 2021-10-04

Good services experienced with Lingoace

My kid had been with lingoace for 7 months now. He had gain alot of confidence in his speaking and recognizing of Chinese characters. Something commendable is that the teachers will teach them not only in language but also in thinking. Sentence structure, culture and common knowledge. One whom can capture my son's attention since he is very active. Pre-sales and after-sales Customer service has been very patient and quick responses even on weekends and holidays. Overall good review as service standard did not change even after you have signed up for the course.

We've just started on LingoAce

We've just started on LingoAce. Our sales rep, Mu Ming, was courteous and approachable. He was attentive to details on my requirements and assisted in the best way he could. He has also been great with follow-up. So far, the teacher assigned has been patient in teaching my son who is not the most interested in Chinese. At least he hasn't been fussing about the lessons so I see it as a positive step. Hope to see results in his Chinese improvement soon.

Helpful Chinese tuition platform

Since I joined Lingoace, my child's Chinese level has improved a lot.

Eric Wei美国 · 写过 1 条评价 · 发表于 2021-10-02

A nasty and obscene company

A nasty and obscene company, I hope it close as soon as possible; extremely rude and very mean, also they flood your youtube ads. extremely annoying. DO NOT try it.

Such a rude company with rude sales

The first sales was annoying who kept on calling. After he heard I need time he wrote some rude words on his sns. The second was also rude when I told her about the first one, and she hang up the phone. I’ve never met such any rude company like this and would never ever recommend them to any people around me.

Vivian Fang美国 · 写过 4 条评价 · 发表于 2021-09-19

Super annoying sales call

We chose to take Chinese lessons with a different company and then Lingoace wouldn't stop calling me. They would call me every day, weekday or weekend and day or night. There is no way to unsubscribe and super annoying.

My first experience with lingoace is…

My first experience with lingoace is excellent - good customer service and good trial experience. In last three days, lingoace became very aggressive. I received 3 phone calls from 3 different people, one phoned me at 11pm. Very annoying and disturbing.

I agree with the previous reviewers…

Sept. 16th Xue Guan Ms. Li contacted me multiple times on the 15th. She helped to resolve the promised promotion. I did see the extra points deposited into my account. I am working with her to work out the schedules. With that I am adding more stars to the overall service. Sept. 15 LingoAce responded in time publicly on TrustPilot with a quite standard canned response. I provided my contact info on TrustPilot. Previous comments: I agree with the previous reviewers that the sales team is very aggressive. I was sold $1500-worth of classes 45 days ago. I still couldn't have the proper time scheduled. None of the promised promotional points were deposited to my account either. When I called the rep, the phone suddenly became busy all the time. Before the sales was complete, the rep answered my call immediately. Is this a scam? I contacted Customer Services based on the number on the web site and asked for a full refund. Apparently they couldn't do much and referred me to Xue Guan, whom I never worked with.

The classes are not very flexible as…

The classes are not very flexible as what some of the international parents are saying. The customer service was very sneaky, they exude a lot of confidence when you question a lot on their courses but they are mostly young people who make a lot of claims but the teachers just don't deliver. They are use good psychology in speaking with you, agreeing and listening to your problems so u feel heard but the international classes are sub par. Some teachers are decent but they are very limited and after a while repetitive in the style of teaching. They give a lot of reasons to dissuade you from thinking the teachers or the classes are bad, but they don't deliver. All I can say is good marketing but don't fall for it.