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LingoAce

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465 条评价

3.7465 条评价
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关于 LingoAce

数据更新
网站
lingoace.com
分类
教育与培训
所在地
新加坡
状态
待认证
近 12 个月
195 条评价
差评回复率
93%(98/105 条)
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商家自述

Connect global young learners to future possibilities LingoAce is a Singapore-headquartered EdTech company that offers authentic, interactive, and effective Chinese, English, and Math classes to young learners aged 3 to 15. With a network of more than 9,000 professionally certified teachers, LingoAce has served over 730,000 learners and delivered more than 27 million classes across 214 countries and regions.About usWhy UsLearning experienceSign up for free trial

以上内容由商家自行提供,未经平台核实。

LingoAce靠谱吗?

LingoAce(lingoace.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 465 条用户评价,属于教育与培训分类,口碑一般。72% 的评价为 4 星及以上,19% 为 1 星;商家回复了 93% 的差评;评价主要围绕使用体验、产品、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Parents frequently mention that the teachers are exceptionally patient, engaging, and capable of capturing children's attention through fun stories and games during lessons. Families truly appreciate the interactive online platform and customized curriculum, noting significant improvements in children's spoken confidence and overall language learning progress. Some reviewers were not happy with the communication, mentioning persistent difficulties with customer support responsiveness and frustrating scheduling issues after purchasing packages. A few people also felt that aggressive sales practices, unhelpful administrative responses, and annoying follow-up calls created an unnecessary hassle during their journey.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Too aggressive in sales

Too aggressive in sales. Calls immediately to ask customers to buy packages without giving customers time to think. Pushes notifications through sms watsapp and emails, its too much.

LingoAce 回复2025-12-01

Dear Parent, Thank you for sharing this with us. We’re sorry this felt overwhelming, it’s certainly not the experience we want for our enrolled families. We’re looking into what happened and will reach out shortly to support you and adjust things as needed. Thank you for your understanding. Best regards, LingoAce

keeps calling me from random numbers…

keeps calling me from random numbers even after I said no more calling, please remove my number from you list. still calling me. what a scam

LingoAce 回复2025-12-01

Hi Robert, We're really sorry to hear this and completely understand your frustration. Your feedback helps us improve how we communicate with families. We've reached out via Trustpilot, please provide the phone number you registered, and we will take note to stop any further calls to your number. Thank you for your patience and understanding. Best regards, LingoAce

Sign up with confidence

Customer service is responsive and reliable so far. They have also delivered the free lessons as promised. I like how the composition class scaffolds the learning — from getting kids to understand the pictures, to thinking about story line and beefing up the story. This progressive approach is helpful for my son. He feels that he is learning. However, one topic requires 4 lessons and there's assignment so it is quite intensive. Also like that the class is within 1 hour as we are very particular about screen time. Overall, would strongly recommend to Singapore parents. Not to mention, it is budget friendly for a 1-1 lesson.

Will NOT STOP HASSLING me with calls and texts!

I told them I don't need Chinese lesson, but they refused to listen to me and will NOT STOP calling and texting me. This company give NO RESPECT to customer privacy!

LingoAce 回复2025-11-27

Hi Sam, We're really sorry to hear this and completely understand your frustration. Your feedback helps us improve how we communicate with families. We've reached out via Trustpilot, please provide the phone number you registered, and we will take note to stop any further calls to your number. Thank you for your patience and understanding. Best regards, LingoAce

The password for LingoAce needs to be changed in Chrome browser.

The LingoAce Connect App has functionality issues. When I tried to change password, it always told me there was network issues. However, I was able to change the password in Chrome browser eventually. If you need to change the password, you should use the Chrome Browser.

LingoAce 回复2025-11-25

Dear Parent, Thank you for bringing this to our attention. Our team is actively investigating this problem and will contact you shortly to resolve it. Thanks again for your review! Best regards, LingoAce

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