Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.
以上内容由商家自行提供，未经平台核实。Moon Magic （moonmagic.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 958 条用户评价，属于购物与时尚分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I absolutely love the site and ordered because of the sale
Hello Britney, Thank you so much for your kind words! We're thrilled to hear you love the site, and we're glad the sale helped make your shopping experience even better. We hope to see you again soon! Kind regards, Moon Magic
There should be an option to review/see the pricing for a return shipping label - the only way to see the price is to "complete" the transaction - and there doesn't seem to be a way to CANCEL it if you don't want to pay that price to complete the "Free" option.
Hello Kelly, Thank you for your feedback! You have the option to use our return shipping label, or if you'd prefer, you're welcome to use your own return method. If you choose to use your own, please feel free to contact us, and we'll be happy to assist you. We appreciate your understanding and are here to help! Kind regards, Moon Magic
Hello Carol, Thank you for your patience! We truly appreciate you taking the time to share your thoughts. If you need any assistance while you're waiting, feel free to reach out — we’re here to help! Kind regards, Moon Magic
Would have gave 5 stars, but my discount code would not work :(
Hello Virginia, We’re truly sorry for the confusion. Our discount codes are applicable to full-priced items, as sale items are already offered at their lowest price. We’ve made this information available in both our welcome email and the pop-up on our website to ensure transparency. We apologize for any misunderstanding, and if you have any questions or need assistance, please don’t hesitate to reach out to our customer service team. Kind regards, Moon Magic
the jewelry is beautiful, and I think also of good quality. it is a style that you cannot simply find and that I think is certainly worth something. I am very dissatisfied with the service, they are very slow or just don't take care of things until you go after it yourself. I have been working on 1 order for 2 months now... everything has taken so long on the administrative side of moon magic that a certain discount has already expired, which means that I ended up losing even more money than was intended. I had to return my first order because the ring size was incorrect. I measured several times using their measuring method on the website, used both methods and still the rings turned out to be too large. I have now lost 2 months in time, and literally double the cost in money. they are beautiful jewelry but I won't come back, it's not worth it with such prices and bad service.
Hello Chantal, Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. Unfortunately, we do not have an order number in your review, which makes it difficult for us to look into this specific case. We truly appreciate your patience and would love the opportunity to investigate further. Please reach out to our customer support team with your order details, and we’ll be happy to assist you, including with the expired discount code. We’re glad to hear that you love the jewelry and appreciate your understanding as we work to resolve this. Kind regards, Moon Magic
Shipping time is terrible, still don’t have ring.
Hello there, Thank you for taking the time to leave us a review. We are sincerely sorry to hear you are not happy with your experience. Please note that the piece you ordered is one of our made-to-order pieces, which takes 8-16 business days to craft and deliver, as mentioned on our website and in the order confirmation we sent. Please feel free to reach out to us in case of any questions or doubts and we will be more than happy to help. Kind regards, Moon Magic
The process was quick and easy to order what I wanted. Now hopefully it comes quick!
Hello Melissa, Thank you for your kind words! We're glad to hear the ordering process was smooth. We’ll do our best to get it to you as quickly as possible! Kind regards, Moon Magic
Shipping was speedy and the rings are beautiful. Paypal Affirm was not an option as advertised.
Hello Kurt, We sincerely apologize for the confusion and any inconvenience this may have caused. We understand how frustrating it can be, and we truly appreciate your feedback. To clarify, the installment option through PayPal is available only if PayPal offers it to you during checkout, as this is controlled by PayPal and not by us. Unfortunately, if the option wasn’t presented to you at the time, it might be due to factors outside of our control. If you need assistance with your order or have more questions, please don’t hesitate to reach out – we’re here to help! Kind regards, Moon Magic
Easy online ordering. Wish the shipping was free though.
Hello there, Thank you for your feedback! We're glad you found the online ordering easy. Just so you know, we do offer free shipping on orders above a certain value—hope that helps next time! Kind regards, Moon Magic
Easy ordering process. Easy to navigate website.
Hello Frank, Thank you for your kind words! We're so happy to hear you had a smooth and easy experience with our website and ordering process. We appreciate your feedback! Kind regards, Moon Magic
Hello Kevin, Thank you for your feedback! We're so glad to hear you found the process easy and our prices affordable. We appreciate your support! Kind regards, Moon Magic
Took multiple attempts to enter info to be be accepted.
Hello there, We’re really sorry for the inconvenience you experienced with entering your information. If you need any assistance or have any further issues, please don’t hesitate to contact us—we’re here to help! Kind regards, Moon Magic
Was not expecting conversion to zloty when billing address is U.S.A.
Hello David, Thank you for your feedback! Since the order is being shipped to Poland, the prices are converted to PLN. We apologize for any confusion and appreciate your understanding! If you have any further questions, please don't hesitate to reach out. Kind regards, Moon Magic
Hello Miles, Thank you for your feedback! We understand that shipping fees can be a concern, but we always aim to offer the best prices on both our products and shipping. We appreciate your understanding and support! Kind regards, Moon Magic
Hello Candice, We’re sorry to hear the shipping charge was not to your liking. We always aim to provide the best value and appreciate your feedback! Kind regards, Moon Magic
Little disappointed i couldn't use my 10% voucher for my purchase
Hello Caleb, Thank you for your feedback. We are glad to hear you love our jewelry. We’re truly sorry for the confusion with the discount code. Our discount codes are applicable to full-priced items, as sale items are already offered at their lowest price. We’ve made this information available in both our welcome email and the pop-up on our website to ensure transparency. We apologize for any misunderstanding, and if you have any questions or need assistance, please don’t hesitate to reach out to our customer service team. Kind regards, Moon Magic
Hello there, Thank you for your feedback! We apologize for any confusion. Our discount codes are applicable to full-priced items, as sale items are already offered at their lowest price. We’ve made this information available in both our welcome email and the pop-up on our website to ensure transparency. If you have any questions or need assistance, please don’t hesitate to reach out to our customer service team. Kind regards, Moon Magic
Easy selection, good looking merchandise good discount prices.
Hello Nic, Thank you for your kind words! We're so glad you enjoyed the selection and the great prices. Kind regards, Moon Magic
Nice produce but code didn’t work for savings.
Hello Daniel, Thank you for your feedback! We're happy to hear you like our pieces, and we apologize for any confusion with the discount code. Please note that discount codes can be applied to full-priced items, as sale items are already at their lowest price. This is mentioned in our welcome email and the pop-up on our website. We appreciate your understanding, and if you have any further questions, don’t hesitate to reach out! Kind regards, Moon Magic
Quick processing but discount code sent to me by the company didn't work.
Hello Robert, Thank you for your feedback! We're glad to hear the processing was quick, and we apologize for any confusion regarding the discount code. The discount codes can be used on full-priced items, as sale items are already offered at their lowest price. We’ve highlighted this in both our welcome email and the pop-up on our website. We truly appreciate your understanding. If you have any more questions, feel free to reach out! Kind regards, Moon Magic
共 958 条符合条件的评价
Atolea Jewelry
Halara
Joom
Jeulia Jewelry
Ankhway
Indigo Lune
Beautiful Earth
Froya Organics